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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
12767 results found
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end pop up ****
pop up **** is invading my feed line...please stop it.
5086th ranked -
Improve Response Time Reading E-Mail via Browser
It seems that when I read my aol e-mail, the response time is very long if I am on my laptop using a browser. If I read the same e-mail on my iphone in the Apple "Mail" app, I do not have this long response time. I recorded a video of the response time to demonstrate it to the AOL technicians. How can I provide this example to the AOL technicians? Thank you.
5086th ranked -
AOL GAME ALWAYS SEEM TO STALL WHAT'S THE REASON AOL IS LOOSING IT'S GRIP ON BEING AS GOOD AS IT ONCE WAS
IMPROVE THEM AOL ISN'T AS GOOD AS IT ONCE WAS AND SOME STILL PAY FOR THIS SERVICE NOT WORTH IT NOW
5086th ranked -
WHY !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
AGAIN +STILL BEINGING FORCED TO USE @ STEP VERIFICATION !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! __ UNNEEDED + UNWANTED !!!!!!!!!!!!!!!!!!!!!!!!!!!!! _ TIME TO END LONG TERM USE OF AOL + YAHOO - !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!????????????????????????????????????????????????
5086th ranked -
Froplay AI Frauulent ad being shown on AOL
This ad makes fraudulent claims about it's product. It is being prominently being shown on AOL news website.
5086th ranked -
Issues with Financial Institutions on the Mobile App
You app function is not allowing me to Move Emails from my Financial institutions to their proper Folders. I have to Log into my Desktop to move them properly for storage. not sure if this is done on purpose to try to draw Folks to a paid service or a glitch in your Mobile App. Either way, Would be something to look into and try fixing this issue.
5086th ranked -
This morning, I just received an official email, but I thought it was a fake. It's misleading. FAQs. https://e.email.aol.net/click?Ea29fb2
This morning, I just received an official email, but I thought it was a fake. It's misleading.
FAQs.
https://e.email.aol.net/click?Ea29fb2tAYW9s...long.../s5ga2f6de9cthis URL redirect to
https://s.aolcdn.com/membership/aollegal/en-us/faqs/index.html
Why use redirect ?
Why use complex expression ?I think the links should be expressed more simply, without redirecting.
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Hello AOL Member (*****@aol.jp),We're letting you know that your use of AOL services will be governed by
a new Privacy Policy
https://e.email.aol.net/click?Ea29fb2tAYW9sLmpw/CeyJtaWQiOiIxNzY0...long.../sdp7dcc8346and Terms of Service
https://e.email.aol.net/click?Ea29fb2tAYW9sLmpw/CeyJtaWQ.../sfh8bff92cfon or after January 2, 2026. We encourage you to review these documents to understand how your information will be handled after this change. There's nothing you…
5086th ranked -
For god's sake hire people who have even the most basic WRITING skills & knowledge.
Anika Reed, shame on you for being so sloppy, ignorant & even illiterate by writing: "....experiencing WITH food insecurity. You wrote this in the article about Harry & Meghan's Archewell Foundation's support of Our Big Kitchen Los Angeles. Where in god's name did AOL find you illiterates, and why are THEY not evaluating your so-called "writing skills" BEFORE they allow you to embarrass yourself AND embarrass AOL. AOL should be disallowed to publish such trashy articles UNTIL they hire people who, most assuredly, KNOW HOW TO WRITE even in the most basic way. This is an ongoing MAJOR problem with…
5086th ranked -
Tell us why 3rd party email is failing all of a sudden? (November 2025)
Can you at least let us know why? Yesterday, you showed a notice there was an issue with email, now that had disappeared with no information as to why.....
5086th ranked -
Get decent customer service!
I've been a member since the 1980s, and service has only gotten worse. I waited 1 hr 23 min to get s.o. by phone. I also tried chat. I have a $9.99 plan. What a waste of $. There's so much more I could say but I've wasted enough time today.
5086th ranked -
Aol quit working on outlook and through gmail can't set back up!
AOl is not updateing through Outlook or gmail. It wants my password. I create a third party password but it's not working!
5086th ranked -
Allow me to choose topics and providers for the news feed on my email page. So much of it is useless fluff and disguised ads.
Allow me to choose topics and providers for the news feed on my email page. So much of it is useless and there are too many fake news stories about consumer deals from aol or its advertising partners. I don't need "news stories" on diet, exercise, pets, sports, celebrities, or gossip.
Of the 20 stories appearing in my feed, only four or five are actual news. The rest is either fluff or ads disguised as articles. I'm intelligent. I want intelligent news. This is the reason I rarely look at what is in my feed, let alone actually reading an…5086th ranked -
Deleting Old Emails! I would do it, thus freeing up space, if I could choose in what order to view, i.e. name, date, etc.
Used to be able to do this, but I won't go through them one by one to delete. If I can click on email address title at the top and have it move to alphabetical like it used to, then I could block delete and free up a lot of space from my thousands and thousands of sitting emails.
5086th ranked -
AOL Desktop Gold
The emails from the draft folder were not showing on AOL Desktop Gold. I did a back-up, reinstalled the app again and now none of the emails are showing, instead it shows purple lines.
5086th ranked -
AOL Desktop Gold
The favorites were not showing in AOL Desktop Gold so I reinstalled the app (I also did a back-up) and now the emails are not showing either, jst purple lines
5086th ranked -
Help me get my emails again!
How can I get my emails???
5086th ranked -
Establish adequate language skills standards for employees dealing with the public.
Ensure that employees dealing with AOL customers calling in for assistance are capable of adequately expressing themselves in English. I admit to wearing a hearing aid, but even my daughter, who has normal hearing, had great difficulty in determining exactly what your customer support person was saying. We both questioned whether or not he understood the situation being described to him.
5086th ranked -
GIVING UP
AGAIN +STILL BEING FORCED TO UES 2 STEP VERIFICATION MULTIPLE TIMES EVERY DAY ON BOTH AOL +YAHOO - !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
5086th ranked -
Show fair coverage in the news
Please show some change by being fair in the News headlines and coverage. As it stands for how long now, nothing but positive stuff when it comes to anything about the Democratic party and nothing but negative when it comes to anything Republican. It is so obvious that I can't take anything seriously. How about letting us bypass the news altogether? Now that is a great idea!
5086th ranked -
TOTALLY FRUSTRATING< FUTILE< COMPLETELY UNNESSESSARY
2 step verification NOT ENABLED - STAY VERIFIED CHECKED - NOT WANTED OR NEEDED - ONGOING AGGRAVATING PROBLEM FOR MONTHS SINCE AOL YAHOO MERGER - WILL be TRANFERRING AFTER 3 DECADES TO MORE USER FRIENDLY PROVIDERS THAT LISTEN TO + CARE ABOUT THEIR USERS
5086th ranked
- Don't see your idea?