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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
12767 results found
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Custom Change for System Mechanical
Leave the user have the choice to empty his Recycle Bin, NOT to have it premade for the user by System Mechanical
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2 factor authentication blocks access to email account
Make 2 factor authentication optional! Since it was imposed, my wife can't access her account because she can't get a verification code because the mobile phone # associated with her account security information is obsolete. Numerous telephone calls and chats with AOL have been unsuccessful in updating the security info even with a subscription to AOL Live Support Plus which I will now cancel. Her account is now useless.
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Add to contacts feature on the message inconsistently works. I have to manually add the names on my contact list for some email addresses.
Add to contacts feature on the message inconsistently works. I have to manually add the names on my contact list for some email addresses.
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chat muted for no reason
I logged on to play spades and found that I am muted. I do not talk in games other than to say "hi", "gg" (good game), "nn" (nice nil), or "npp" (nice play partner). I have played this game for over 10 years! There is no support or explanation for this offered. How do you fix this? Does anyone review muting for legitimacy? This was likely done by someone who lost a game to me. How is this fair? You need to do BETTER!
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Fix Notifications
What happened to all the postings and responses in Notifications? One minute they are all there and the next minute they are gone.
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Rude offensive bots @ AOL games
i find your bots on AOL games and in hearts in particular to be offensive, racist and chauvinist.
i don't find that funny at all and so many others.
if you can't restrict the bots, take them away. most of them ruin the games anyway.5086th ranked -
Checking email
when checking a new email after reading it, instead of staying on the new mail it should be automatically move on the old email instead of clicking refresh button.
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webmail crashes
web mail , crashes , unable to open and launch mails. tried using diff browser even performed troubleshooting such as clearing cache and cookies data, had already disconnect and connect back to the internet
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let us see and make comments
Let us see and make comments on AOL. What are you are you afraid of/ you may lose a lot of us when we find something better.
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I resent that comments are missing and I can't be entertained by seeing others ideas and expressing my ownl
I resent not seiing comments on AOL and being able to state my own. Time to look around?
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Fix the "SORT" in AOL files - Put Alphabetical Order back in!
While on my (AOL) recipe file & looking at the "SORT" (top right) in the listings it had "Alphabetical Order". It has been taken out. Would you please put "Alphabetical Order" back in.
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don't put up photos of Lisa Rinna she is the ugly duckling try to make herself beautiful she was once but messed to up
Ugly what else can I say!
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Undo for writing emails.
Frequently items will be unintentionally changed and a "undo" option would save a lot of time instead of retyping a large amount of text.
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articles skip many numbers
screen skip from 1-3 not two
rcan447507@aol.com5086th ranked -
I cannot make the text under the icon bigger inside AOL Desktop Gold program
Tried to change setting but nothing happened.
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Display current folder name in AOL Mail heading message
When I swirch between my Inbox and my Spam folder, I can't tell if I'm in the folder I want to be in because the page simply says "No matching messages." Sometimes it takes a few seconds to process, and so I think I'm in my Spam folder but I'm really still in Inbox. Putting the name of the folder in the "No matching messages" message would fix that.
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I do not agree with your new privacy policy and terms of service. I refuse al troddening and any additional data being put on my person and
I don't consent to your new privacy policy and terms of service. I refuse all troddening signals and additional data to my person, my account and my AOL satellite including my authentications. These things y'all are adding will compromise the integrity and privacy of AOL brand, the whole reason I in 2025 have an AOL account. Y'all are doing the opposite of what madevyall great to begin with. I don't consent. Y'all need to not do the updated policy.
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My aol mail won't open on my computer, but it opens on my phone
My aol mail won't open on my computer, but it opens on my phone. On my computer, I am getting the message, "We are experiencing some technical difficulties. Temporary Error: 15. Learn more. Try again." I have other aol accounts that I also access on my computer, and I am able to access them. This account is my most important, as it is the one that I use for correspondence with doctor's offices and companies from which I order online. I need this account to work. It makes no sense that I can't access this account on my computer but…
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