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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


12732 results found

  1. AOL all of a sudden needs a much much faster way to eliminate unwanted email. It is absolutely crippling compared to the way it was 2 weeks.

    To remove an unwanted email should take ONLY ONE CLICK of the mouse like it was 2 weeks ago. This is absolutely crippling. I have had AOL for many, many years. Please put it back to the way it was 10=14 days ago.
    Ronald C May, MD ronaldcmay@aol.com, 847-212-8738. Calling might be more efficient.
    Thank You. I was able to click on the little blue dot to the left of all emails to make it go away INSTANTLY>
    If you leave it like it is now you will loose MANY users. Please keep in touch with me. ronaldcmay@ aol.com.…

    5075th ranked

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  2. You need to quit showing ads that are fraudulent. Epicooler, CoolCove are just two of the rip-off ads that you currently are showing.

    Both of these ads for AC units do not work. Once received the enclosed manual states it is a heater. When I contacted the seller they sent a replacement that was the same as the first one. Now they cannot be contacted. But a new company is saying there new technology unit is a AC unit. How about some help from AOL, as in check out who you publish. After these companys are found out they just change there name and AOL publishes the new ad. THANL YOU AOL.

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  3. Font mail issue

    When I download attachments and copy, the format gets distorted when I paste. The issue started recently so it was working just fine previously. Tried multiple troubleshooting steps with the aol agent: various browsers, devices, incognito, the basic page but still the format was distorted. On other email, like gmail, it's working and also on other aol accounts but not mine specifically. Got advised to submit a feedback for this issue.

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  4. To improve AOL, return to original format.

    The 'NEW" AOL is difficult to navigate, loses data, makes emails 'DISAPPEAR' for no reason and system is NOT USER FRIENDLY. Please return to original system or AT LEAST allow original system to be available to user.

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    2 comments  ·  Editorial  ·  Admin →
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  5. Drafts wont let me create any more drafts.

    Drafts wont let me create any more drafts.

    5075th ranked

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  6. Problem with Bell Icon Notification for Likes and/or Replies on News Article Comments

    There's been an ongoing issue, of late, with the Bell Icon notifications for "Likes" and/or "Replies" to comments made on AOL's news articles. The number will momentarily appear above the icon, but when you click on it...NOTHING new (bold print) in the pop-up list of notifications. In order to discern what was said, had to go to account listings and GUESS at what article I commented on. Why, you ask? Because there's also a glitch with the word POSTED not appearing (which won't permit you to click & go automatically to your comment). Nor is there a pic or headline…

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    6 comments  ·  News  ·  Admin →
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  7. 1850th ranked

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  8. BRING BACK GIFS PLEASE..VERY CRITICAL FOR SENIORS. LONG TIME USER PLEASE

    PLEASE BRING BACK GIFS. VERY IMPORTANT TO SO MANY SENIORS. LONG TIME MEMBER USE DAILY!!
    WE HAVE FAMILY OUT OF TOWN AND USE IT EVERY DAY. I AM BEGGING YOU TO HEAR OUR NEEDS THANK YOU

    842nd ranked

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  9. 1850th ranked

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    2 comments  ·  Games  ·  Admin →
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  10. Don't ever attach this to an email in my inbox:This message seems suspicious... It could be from a legitimate sender, but there’s a chance i

    You will not EVER attach this message again to an email in my inbox. It is ALWAYS incorrect.
    This message seems suspicious...
    It could be from a legitimate sender, but there’s a chance it’s an attempt by a hacker to gain access to your system. Tap below to see a list of actions you can take.

    2859th ranked

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  11. Can you Remove the 2nd "AD" that some idiot has placed in the personal emails!!! It was very dumb and an annoyance

    Again, Remove the second and addition ads in the personal emails!!!!! There seems to be a number of complaints about the Dumb move!!!

    2859th ranked

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  12. Stop using English for users in Germany

    If you are still interested in German users, then use german to communicate with them!

    5075th ranked

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  13. Can't sign out

    Chat made a ticket saying the issue is probably due to an AOL update
    Can't sign out properly although Chat said it isn't a security issue.
    When I try to sign in later I have to go to the two step process.
    Mike

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  14. Your support costs too much for the limited services provided.

    Support cost are too high for the support that you provide us.

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    1 comment  ·  Editorial  ·  Admin →
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  15. Start using the ORIGINAL AOL system. Your "improved" system does NOT work.

    Start using the ORIGINAL AOL system. Your "improved" system does NOT work.

    5075th ranked

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    2 comments  ·  Editorial  ·  Admin →
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  16. Start using the ORIGINAL AOL system. Your "improved" system does NOT work.

    Start using the ORIGINAL AOL system. Your "improved" system does NOT work.

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  17. Get rid of these flickering ads!!!!!!!!!!!

    These flickering ads on the right of the news are distracting and can cause epileptic seizures. They are TOOOOOO much and are getting to be constantly on. Stop them...they don't work and I refuse to buy from these places like a lot of others.

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  18. 2859th ranked

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  19. 1380th ranked

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  20. Profile name is showing as Irving, should say Judy, when I leave a comment

    tried to update the profile name, but, it will not update to Judy...Irving remains there.

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