AOL.com
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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
11137 results found
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Return to the way it was in 2001
I have been a paying member since 2001. This AOL is vastly inferior garbage compared to then. I have lost the ability to access one of my 4 screen names and I NEED it. Your customer service is useless. You have taken away the ability to filter out junk emails. Taken away personal profiles. Taken instant messaging. Go back to the way it was in 2001 and return all of this. Your "improvements" are why a lot of people I know are surprised when I tell them I have AOL because they think you are out of business. You ARE…
2458th ranked -
Algorithm Enhancement
I’ve made numerous suggestions about your comments screening algorithm. One of those was the algorithm screens comments and flags for words used in the article I’m commenting about. There are two issues (at least) with a comment flagged as needing review!!! One, you printed a hateful story that itself violates my sensibilities and standards, and second, words or ideas expressed in the article are flagged as needing review or rejected. This is an obvious contradiction and needs to be resolved!!! !!! Now if you really care about offending, what responsible actions will you take to show you mean what you…
2458th ranked -
sort emails by email address
Bring back the ability to sort our emails by email name. Microsoft Outlook can do this function. AOL is better than they are!
4426th ranked -
Email sorting ability returned to our AOL Email Browser.
Bring back the ability to sort through our emails. My email box can have over 1200 in a day. This way, I can delete my emails faster and Unsubscribe them grouped together in less time! This ability would be more productive and convenient!
2458th ranked -
2 Factor Authentification
While trying to login on my AOL account i am being forced to complete a 2 Step Verification process with the message "Is it really you" even though i have disabled that setting
I have 2 compuserve account but it only happens on this one2458th ranked -
2458th ranked
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Remove/block Fox news
Remove/block Fox News - propaganda news central
2458th ranked -
Constant asking for verification when I log in
I use three devices and am constantly asked for verification through a text message with a six digit code. I click on Verify this device, but it still persists.
1597th ranked -
problems with contact lists
My email contact list is no longer working. While the contacts exist in the master list, all sublists have been depopulated. I am unable to delete any addresses from main list. Autofill of email addresses does not work. I am unable to re-add contacts to sublists unless I create an entire new contact. This has been an issue for over a week and multiple calls to tech support has not corrected the issues.
2458th ranked -
Get rid of ads that are scams. I received one for "drive storage" which looked like they were imitating Apple and wanting me to download.
You provide a small window for me to state my complaint about receiving scam emails which act like an imitation of Apple. In other words, I received an ad asking me to download in order to get more drive storage. The cloud logo looks like an Apple logo, which it is not. This needs to stop. AOL is accepting ads which are scamming people.
2458th ranked -
stop scam adds
your storyabout a found safe links to a page that floods sceen with warnings about system compromised
4426th ranked -
Bring back the option to sort emails by SUBJECT!
I get alot of story and author updates from fanfiction.net. I would love to be able to sort my emails in that folder by subject again, so that I can delete the duplicates, and clear the extra emails out of that folder! That was an option in "basic mail", but it seems to have been removed. BRING IT BACK!
2458th ranked -
Stop asking for constant verification
I'm getting real tired of having to constantly verify I am me every single day I log in. It's extremely annoying and it makes me want to close my email account. I never opted in to the 2 step verification process, but, I get asked to verify myself every time I log in. I've been with AOL for 21 years, but, this constant annoyance is enough to make me want to leave.
2458th ranked -
I have been seeng the same opening aol.com page for like a month featuring a woman who had sex with young boys - it's time for a new page.
I have been seeing the same opening aol.com opening page for like a month featuring a woman who had sex with young boys - it's time for a new page
2458th ranked -
drop new email format
return to my old email format
7th ranked -
freedom of speech
follow the first amendment
4426th ranked -
Please stop sending me biased news. I will cancel my account if you dont.
Please stop sending me biased news. I will cancel my account if you dont.
1597th ranked -
Go **** yourselves would be a great start
Stop putting biased articles in front of my face. Thank you, ********!
2458th ranked -
Censorship
Why am I being censored with you people….you don’t t have the guts to even reply…sad
2458th ranked -
WHY IS IT I TRY TO SIGN IN TO MY BANK WITH DESK TOP GOLD, AND CAN'T. SIGN IN WITH MICROSOFT EDGE, NOT A PROBLEM
WHY IS IT I TRY TO SIGN IN TO MY BANK WITH DESK TOP GOLD, AND CAN'T. SIGN IN WITH MICROSOFT EDGE, NOT A PROBLEM
558th rankedThank you for this feedback. Please use the Report a Bug option under the Help menu. This will provide our engineers with some information that we can use to resolve this issue. Please include any details about what specific website you are using.
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