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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
11764 results found
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try having a live customer service chat for games to resolve issues ... such as "why doesn't the game site recognize my saved log in"
CAN'T get into "games" the site keeps giving me the "Guest" category. I am a long time member .. this is unacceptable , please fix it
kellylynn aka kellys88place@yahoo,com
4640th ranked -
AOL Webmail not working with Windows XP Version 2002 Professional running Chrome browser
Since 9/24/2025, AOL Webmail does not work with Windows XP Version 2002 Professional on a 3.2 GHz Pentium 4 processor with 2 GB RAM. Something has changed with the entry screens or the length of the address after the Password is entered. AOL just spins and AOL Basic mail is not available to view despite AOL's statement that Chrome on XP is capable of using webmail in basic mode. My thinking is that something changed in the background after 9/24/2025 to render Windows XP obsolete but AOL did not notify the user community about this change. I did notice a…
11504th ranked -
Have actual news in your newsfeed instead of all the clickbait you keep adding
Today, there were only about three real news stories and the rest was clickbait and entertainment "news." Is AOL for children now? Grow up, AOL. Have real news instead of stories about puppies and what celebrity is doing this or wearing that. Drop all the **** from Reddit that are mostly made up stories that people post on Reddit to see how much traffic and how many comments they can get. Reddit is NOT a news source.
4640th ranked -
can't sign in for games
can't sign in for games
4640th ranked -
COMMENT SECTION: "Something Went Wrong" screen...
"Oops, something went wrong :(
We detected some connectivity issues therefore we’re unable to load the Conversation" RETRYHere's another constant problem with the Comments Section. If it's not one thing, it's another. There's no issue with my computer's connectivity; yet on numerous occasions, the above notice appears. And when you try clicking on the RETRY button...CRICKETS. Absolutely nothing happens. Being a paying AOL customer is beginning to be more problematic than it's worth. You're going to start losing patrons by the droves if you can't get your software to consistently work properly.
4640th ranked -
I know that AOL has a spam catcher but lately I have missed a few messages that were not spam. Can I edit the spam folder myself?
I would prefer to take care of the spam myself since I miss a few now and then that are not spam messages.
4640th ranked -
Increase the number of Blocked Domains we can use to block emails to a number greater than 3
Increase the number of Blocked Domains we can use to block emails to a number greater than 3
2627th ranked -
4640th ranked
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Fix the ability to comment on news articles. You have been contacted (and I see by many more people than just me) and you have yet to fix i
Make the commenting section on AOL news available to long-time users again. I called Tech support but they are useless - it has been weeks since this problem started. I have been using AOL for 26 YEARS and this is how you treat long time users? I am tempted to cancel my AOL account and go to another mail/news provider.
4640th ranked -
Security glitch
I am getting codes to login from places all over the world that are not from my requests. My lists show none if these places have ever gained access bur im sure if they are ever successful then so many of my other accounts will be compromised! What else can I do? Do I have to change my email daily??
4640th ranked -
NOW !!!
when signing in to AOL fail, getting error message PAGE can not be reached from here - just as useless as two step verification _ making AOL more user unfriendly by the day !!!
4640th ranked -
False ads
!0% 12% interest rate ******** click bait *****. Get rid of those fake false ads Makes all of your other news also appear fake.
2627th ranked -
tired of having to get verification phone call every time i sign in !!!!!!
been going on for days on my,+ husbands AOL sign in + on husbands YAHOO account also !!!
4640th ranked -
AOL is not got comment section on first stories. Why this change?
Aol not having comment section on first stories. Why?
2627th ranked -
Stop being so damned liberal.
Stop being so liberal, or just admit you're a platform for the socialist democrat agenda.
2627th ranked -
400 million rejects to AOL Now 6/25/26 Moderators Must Be Fired.
Fire all socialist DEI moderators.
2627th ranked -
Mail service is ******* SAD!!!!!!!
Mail service is ******* SAD. SLOWER THAN SNAIL ****!!!!!!!!!!!!!!!!!!!!!!!
4640th ranked -
Every single comment I make on AOL is "rejected." Why are you violating my Constitutional rights of freedom of speech?
Every comment I make whether it be against fascism or agree with a certain policy is rejected. Why are you blocking my free speech? Not to mention others. Is it because I am not for the genocide in Gaza to redevelop it into golf courses, time share rip off hotels, malls of stuff that will end up in landfills & thrift stores, and multi million dollar homes for the people behind the bloodshed?
4640th ranked -
Need an ad rewind feature!
I actually don't mind having ads on the right - many of them are interesting (based on years of training your ad engine via clicks :-)). However, sometimes I see something go by that I'd like to investigate, but it's gone before I have had a chance to click on it (e.g., a particular guitar advertisement). I wish there were a "back" button, like in a browser, so that one could see the ads just shown (or recently shown). Seems like a feature that would get you more clicks and therefore more click-thru income from advertisers...
4640th ranked -
listen to long term users
and stop forcing 2 step verification on users that DO NO NEED or WANT IT - frustrating, user unfriendly, + costly for many senior users !!!
4640th ranked
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