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We invite you to share your thoughtful and specific feedback with us. At AOL, we strive to improve our product offerings and we often use the most popular suggestions to make positive changes!


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129 results found

  1. Discontinue selling NordVPN

    I had a bad experience after AOL agent assisted me with a technical issue, then sold me NordVPN security system. My computer kept locking up. My internet provider blamed NordVPN. It took heaven and earth to cancel it. There was no way to stop subscription. I had to call my credit card company, AmEx, and have them stop it -- hopefully. If selling NordVPV is a profilable deal for AOL, I doubt this message does much good. But I thought I would try.

    75th ranked

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  2. Deleted email search

    Allow email search to show emails in the trash/deleted folder.

    Sometimes emails are accidentally deleted and need to be retrieved but they aren’t detected using email search.

    41st ranked

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  3. Please eliminate "on MSM.com" from search results

    9 times out of 10 this is a dead link which only goes to the MSM homepage, where the story you are trying to read is nowhere to be found.

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  4. FIX YOUR CALENDER OR GET RID OF IT!

    Lost all my calendar events and appts! Fix or get rid of!

    25th ranked

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  5. RETURN TO THE OLD AOL

    RETURN TO THE OLD AOL

    9th ranked

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  6. AOL Search Engine shows incorrect information about my business in the website description

    AOL search and Yahoo search are presenting my business as something it is not. When I search for my business on AOL.com, my company website appears but the description text appears to be generated and falsely claims that our business is something that it is not. Google and Bing do not do this. I can see that some articles from my website have the correct descriptions (from meta data / site text) but some do not. How can this be fixed? Is AOL generating this description information and if so, how can it be changed so that it is correct?…

    41st ranked

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  7. 10th ranked

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  8. Please include all categories of email, especially sent and deleted in SEARCH. occasionally an accidental delete and absolutely need sent

    Please include all categories of mail, especially sent, those in saved folders and deleted in the SEARCH results. This has caused numerous problems. How hard can that be - search used to function that way. An incomplete search is fairly useless.

    15th ranked

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  9. Return to AOL 9.8

    AOL Gold is terrible. Every time I turn around there is a new problem. It is out of control. Please return us to AOL 9.8.

    25th ranked

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  10. Sp B55e0d Httpsb55e0d.maz 5777

    I have been charged 176.00, 176.00, and 88.00
    from my bank account on 1/16/2024
    Total of $440.00 dollars
    This address shoes the the charges
    Sp B55e0d Httpsb55e0d.maz 5777
    Michael Simmons

    126th ranked

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  11. I've been ordering through you for many years but in the past few months you've been out of almost everything I order. Are you going out or

    I've been ordering your products for many years but in the past few months one item after another you've been out of stock. Are you going out of business or do I need to go to another company? Steve Portias

    75th ranked

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  12. My "sent" list DROPPED SENT msgs betw 9-17-2023 and 1-26-2017 WITHOUT my having deleted any of them. Aol needs to restore my sent messages.

    As I wrote in the "How can we improve?" box, AOL dropped my SENT message off my "sent" list for dates between 9-17-2023 and 1-26-2017. This happened WITHOUT my having deleted any of them.
    AOL needs to restore my messages.
    From my point of view this is a "critical" loss for me and failing on AOL's part.

    25th ranked

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  13. get me back to old aol

    do some thing now

    13th ranked

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  14. Something no received email. From another delivery company ?

    AOl. Anunció. Not entro to message at aol mail

    75th ranked

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  15. The "search mail" feature is basically inoperable.

    Since you changed the format? The "search mail" option is a failure in terms of ability to scroll up & down thru all your target items.

    13th ranked

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  16. Stop FAKE PARTISAN GOP LIES

    AOL should not be partisan. To be more specific, Right Leaning. Everyday, I am accosted with positive stories about the fool Adolf Trump, but negative stories about Biden and the Democrats. This country is in enough racial and financial turmoil, it doesn’t need more agitators with ulterior motives, to stir up the population in order to fulfill their own agenda.

    75th ranked

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  17. Please fix the search box

    Please prevent the search box from opening up full screen and interrupting my work. It's very annoying!

    75th ranked

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  18. I was able to switch back to Basic BUT! what happened to settings? where are font choices for style and size and color?

    Bring back (to Basic AOL) the font size, colors, style! Where did they go? I switched back to Basic because I could not activate spell and grammar check in the new version.....

    18th ranked

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  19. How do I get rid of the new mail platform and get back the control I had on how I want my mailbox to function?

    Get rid of the new mail platform and go back to the original one. THIS NEW ONE SUCKS START LISTENING TO ALL YOUR COSTOMERS.

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  20. SPAM from 127.0.0.1 Can't be Blocked

    I seem to be receiving SPAM from an unlikely spot, 127.0.0.1 IP. It seems that when I look at the headers, 127.0.0.1 IP is present but looking deeper, the originating geographic locations is somewhere in russia. My email client is not able to block this type of emails. A way is needed to block emails from certain, IPs as well as geographic locations or at minimum a more accurate way to track down the original sender based on the header information.

    75th ranked

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