Skip to content

AOL Search

← Customer Feedback for AOL


Help us improve AOL Search

We invite you to share your thoughtful and specific feedback with us. At AOL, we strive to improve our product offerings and we often use the most popular suggestions to make positive changes!


Please note: This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

How can we improve?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

120 results found

  1. Please remove the "Trump's Presidency" link on my log-in page.

    Why can't there be an "unsubscribe " option on the link for "Trump's Presidency"?

    1st ranked
    Gathering Feedback  ·  21 comments  ·  Admin →
    How important is this to you?

  2. Would be nice :)

    Would be nice to have search results actually relate to my search and not ads that link to nothing.

    2nd ranked
    Gathering Feedback  ·  11 comments  ·  Admin →
    How important is this to you?

  3. Return to what or how it was before you "IMPROVED" it, this has me looking for a entirely new provider

    Quit improving a system that marginly worked previously, now it is truly incapable of allowing me access to my information! I now must search for a new internet access, simply as the "New Improved" system sucks! I have used AOL for some 20 plus or minus years, and it has steadily become more useless! BTW, what terms of service?

    3rd ranked
    Gathering Feedback  ·  5 comments  ·  Admin →
    How important is this to you?

  4. I only have an Android phone to update

    Please take off all these widgets and controlling my phone I only have my own phone and I don't have computer and stuff that's on my phone

    4th ranked
    Gathering Feedback  ·  5 comments  ·  Admin →
    How important is this to you?

  5. RESET BACK TO ORIGINAL FORMAT

    i WANT MY ORIGINAL FORMAT BACK! THIS NEW FORMAT IS TERRIBLE!

    5th ranked
    13 comments  ·  Admin →
    How important is this to you?

  6. I need your service but do not have an email of my own. How can I apply for service?

    An explanation of how a person can apply for your service who does not own a computer

    6th ranked
    Gathering Feedback  ·  8 comments  ·  Admin →
    How important is this to you?

  7. Every time a new site asks for my email I get email already taken. What gives?

    Let your consumers know why some sites that ask for your email address reply with statement that your email is already taken

    7th ranked
    Gathering Feedback  ·  8 comments  ·  Admin →
    How important is this to you?

  8. Restore old email version

    Restore old email version

    8th ranked
    4 comments  ·  Admin →
    How important is this to you?

  9. RETURN TO THE OLD AOL

    RETURN TO THE OLD AOL

    9th ranked
    3 comments  ·  Admin →
    How important is this to you?

  10. The new format does not "search". It is highly annoying and if not fixed, I must go elsewhere.

    10th ranked
    1 comment  ·  Admin →
    How important is this to you?

  11. STOP TRAMPLING ON OUR FREEDOM OF SPEECH

    YOU ARE STOMPING ON MY FIRST AMENDMENT RIGHT TO FREE SPEECH AND NEED TO STOP!!!! IF YOU CAN'T PRINT THE TRUTH THEN GET OFF THE INTERNET OR LET US SPEAK!!!!! WE PAY FOR YOU TO BE HERE, GIVE OUR RIGHTS TO US AND QUIT WITH THE TAKING DOWN OF OUR EMAILS. WHOEVER READS THESE EMAILS MAY BE PREJUDICE AGAINST WHAT I AM TALKING ABOUT IE trump. I HAVE SEEN A WHOLE LOT WORSE THAN WHAT I WRITE WHICH IS ONLY THE TRUTH!!! MAYBE YOU NEED TO HIRE MORE INTELLIGENT PEOPLE THAT KNOW THE DIFFERENCE!!!

    10th ranked
    Gathering Feedback  ·  5 comments  ·  Admin →
    How important is this to you?

  12. where are my “old emails” ???

    where are my “old emails”??? The title disappeared along with emails I want to reread!!!

    12th ranked
    1 comment  ·  Admin →
    How important is this to you?

  13. The "search mail" feature is basically inoperable.

    Since you changed the format? The "search mail" option is a failure in terms of ability to scroll up & down thru all your target items.

    13th ranked
    0 comments  ·  Admin →
    How important is this to you?

  14. get me back to old aol

    do some thing now

    13th ranked
    1 comment  ·  Admin →
    How important is this to you?

  15. Give specific feedback from the moderators other than saying the post didn't meet the requirements.

    How about letting posters have direct communication or feedback with the moderators on specifically what was wrong that was the reason for being rejected.For example when inappropriate language is the reason used, the specific offending words should be pointed out privately. I feel some things are flagged for no apparent reason.

    15th ranked
    1 comment  ·  Admin →
    How important is this to you?

  16. Please include all categories of email, especially sent and deleted in SEARCH. occasionally an accidental delete and absolutely need sent

    Please include all categories of mail, especially sent, those in saved folders and deleted in the SEARCH results. This has caused numerous problems. How hard can that be - search used to function that way. An incomplete search is fairly useless.

    15th ranked
    0 comments  ·  Admin →
    How important is this to you?

  17. I was able to switch back to Basic BUT! what happened to settings? where are font choices for style and size and color?

    Bring back (to Basic AOL) the font size, colors, style! Where did they go? I switched back to Basic because I could not activate spell and grammar check in the new version.....

    18th ranked
    0 comments  ·  Admin →
    How important is this to you?

  18. How do I get rid of the new mail platform and get back the control I had on how I want my mailbox to function?

    Get rid of the new mail platform and go back to the original one. THIS NEW ONE SUCKS START LISTENING TO ALL YOUR COSTOMERS.

    18th ranked
    0 comments  ·  Admin →
    How important is this to you?

  19. How you can IMPROVE!!!

    Oh it's so very simple
    1- bring back some older things that most enjoyed on the old AOL ie:
    Buddy Lists ~ IM's ~ our choice of fonts and sounds ~
    2- articles all 1 page with minium of ads so we can read article
    3- PLEASE cut down on SPAM
    4- How about techs who speak that we can understand

    I could go on as the list goes on and on but Hey you asked......

    18th ranked
    0 comments  ·  Admin →
    How important is this to you?

  20. FIX MY BROWSER

    Every time I click on a link - my aol browser goes to an aol search page???? WHAT IS GOING ON:? I cannot get to a web page, it only takes me to an aol search page. Please fix this!

    18th ranked
    0 comments  ·  Admin →
    How important is this to you?
← Previous 1 3 4 5 6
  • Don't see your idea?

AOL Search

Categories

Feedback and Knowledge Base

(thinking…)