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How can we improve the AOL app?

← AOL Super App for iOS

Why don’t some of my mails open in the viewer? That would be an improvement!

Some mails just don’t open. I know this is a technical issue but sorting it would be an improvement.

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  • Kathy Ledford commented  ·   ·  Report

    Fix email so it works! Can’t open emails from iPhone XR.

  • GENE BARONE commented  ·   ·  Report

    Same problem. Really annoying and unacceptable. Been with aol since dialup days but if this isn’t fixed goodbye. Only happens on mobile devices. Mail works fine on my Mac.

  • KEVIN JOYCE commented  ·   ·  Report

    The e-mails aren’t loading today. I tried closing and reopening the app, as well as restarting my phone. The number of unread e-mails are listed, but the new mail and old mail pages don’t show any e-mails.

  • Kathy Ledford commented  ·   ·  Report

    Some emails won’t open on iPhone app but will open on iPad. Please fix. See similar posts.

  • SHERYL KUSTRA commented  ·   ·  Report

    When I delete messages, they aren’t actually being deleted from the app. For instance, I just deleted 151 messages. Only 50 showed up in trash. I deleted everything from trash. I immediately went back to mail and it only had 7 less messages. I went back to where I deleted and they’re still there.

  • KEVIN MCDERMOTT commented  ·   ·  Report

    Does anyone at AOL read these feedback issues. It seems like a major defect in the app if you can’t open an email or find the unread email!!!

    Where is Tech Support to at least acknowledge the problems???!!

  • Vicki FRISCHKORN commented  ·   ·  Report

    PLEASE FIX THIS!! Sooo very frustrating, I am on my iPhone or iPad going through emails, then boom some emails won’t open at all! Ugh! Been happening for a couple weeks now, pleassssse prioritize and fix this issue. Thank You,!

  • JOANNE FAIRECHIO commented  ·   ·  Report

    This new app is very frustrating. I also cannot open many emails and get a purple triangle on the screen. I liked the old system very much. Can you please fix this ASAP?

  • LESLIE SULLIVAN commented  ·   ·  Report

    Can’t open some emails that I had previously opened a week before.

  • Gil Cisneros commented  ·   ·  Report

    Having same issue very frustrating ...Some e-mails open on one device but not the other (iPad but not the other IPhone or vice versa)

  • Jane commented  ·   ·  Report

    Some of my emails just won’t open 😔

  • L Harvey commented  ·   ·  Report

    I can’t open emails from friends and other regular contacts. Very frustrating.

  • PAUL VERDON commented  ·   ·  Report

    Over the last month or two I get up in the morning to read mail and news from my mail inbox and I can’t get the. Opened! Extremely frustrating! My old mail opens but not the current day. I reboot the iPad, I download the app again no luck. I’m ready to switch from AOL to other reliable email account. Fix this.

  • MIKE JONES commented  ·   ·  Report

    The app is super slow. Reminds me of dialup. Please update and speed it up.

  • STEFANIE WHALEY commented  ·   ·  Report

    Most of the time I can’t open emails. I click and nothing happens. On occasion I can read a few and then they stop opening again.

  • STEFANIE WHALEY commented  ·   ·  Report

    Most of the time I can’t open emails. I click and nothing happens. On occasion I can read a few and then they stop opening again.

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