Skip to content

AOL Mail Mobile Basic


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail Mobile Web Basic experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.


  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

327 results found

  1. This NEW version is a NIGHTMARE! PLEASE change it back!

    Please help your customers by giving us all what we are requesting.

    The new mail version is causing me, a loyal customer since 1996, a lot of anxiety. I don’t need it. Using this new version is extremely time consuming. I May have to consider other options.

    Until this change was made I was proud to tell people I used AOL and was happy with all of the benefits offered with the subscription.

    Please undo this change and make me feel proud of AOL’s services again.

    Thank you.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  2 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Fix the read emails box is missing problem

    I cant find my emails once I've read them ,where did the read emails tab go? This has been my main email address for almost 25 years and now it's almost useless .Please fix it or I will have to set up a new email accounts . Wheres the 'read email' box ???

    Ivan

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. NEW FORMAT SUCKS! PUT IT BACK!

    NEW FORMAT SUCKS! PUT IT BACK!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  8 comments  ·  Folders  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. ?

    Fix it so that when you want send an email you don't have to go to the contact list if you don't remember an address. Used to you put a letter in and the contact list would appear to choose from.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Contacts  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Put the other way back , this is awful

    Yes put it back , this new way is awful

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Free tech support is desperately needed!

    Can't delete emails either from inbox or within email. When I hit reply, the to line is empty. Can only empty spam or deleted messages one by one. Can't download my emails to my PC.

    AND NO TECH SUPPORT IS AVAILABLE WITHOUT PAYING FOR IT???

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Emails

    Where are my old emails and when I open my new email it disappears before I can read it. AOL please sort this out.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Receiving  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Return delete all option for mail

    Return the delete all option for emails. Too many to do individually

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  3 comments  ·  Spam  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. I have a great idea!!!!! Give us back the OLD format!!!

    Give us back the OLD format!!! NOBODY LIKES THIS ONE!!! IT SUCKS!!!!!!!!!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Navigation  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. How to find old email

    Can't ever find email again after reading it in New. Previously this was easy, now I have looked in Trash,archive and even spam. Where am I going wrong please...........old system so easy,,

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  2 comments  ·  Receiving  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Old mail version

    This new format is HORRIBLE Please. Return me to the old version

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  2 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Spam Ordner

    Warum ist mein Spam Ordner nur noch leer und es landen keine neuen Nachrichten mehr darin ?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Stop charging for Netscape since it is all.

    Stop charging a fee for Netscape since it is now AOL with no additional benefit.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Can't delete or mark individual emails Unread. It's a huge mess. Fix it. Please!

    Put it back the way it was even earlier today. Not every update is a good idea! And this ranks among the worst AOL changes every! And I've had every AOL version since the first one.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  3 comments  ·  Settings  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Poster

    LOTTO ME NOW 80905/Locating CO.
    All Banking

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Spam  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. I just want to make the update requested is not a scam

    AOL said they would never ask for ur pw but the new update is requesting it. Is the request a scam. Please help those that are confused by this

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Restore the old version.

    Restore the old version. This new version is even worse than the app version on Amazon Fire, which freezes and crashes after reading one mail. At least I can still use my contacts list and contact groups with that.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

AOL Mail Mobile Basic

Categories

Feedback and Knowledge Base