AOL Mail Nodin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
176 results found
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I hate he old mail folder. I don't want to go into a different folder to look for emails that I need to get back to. Like everyone else is
Make EVERY new change optional to the consumer. We all operate differently, think differently. Please do not pigeon hole all of the AOL population into 2 restrictive categories. Please Make EVERYTHING optional.
128th ranked -
Deleting too difficult.
Put back continuous scroll and shift key to select a section.
128th ranked -
I do not receive emails that are important to me ! sort it out !
Sort it out please !
128th ranked -
Fix random crashes
Today, the 'New' AOL Mail crashed, taking the browser, open windows, and recovery data with it. This happened while completing an email reply in the sent folder. It has also happened while deleting multiple emails, searching, etc. Obviously AOL/Yahoo did not do sufficient stability testing before releasing this abomination!
128th ranked -
How long does it take to fix this?
Fix the font. Such an easy fix. Just do it. It the goal is to make this format more user friendly, you've failed. There are extra steps for everything now. Extra step to put my mail in a folder, extra step if I need to look for older mail. Extra step to indicate spam. AND THE FONT IS TOOO FRICKEN SMALL. HOW DUMB ARE YOU??? FIX IT!!!!!
128th ranked -
At least add back the feature that allows you to select the page number while searching your email
I have a lot of emails and not being able to select the page number makes searching for an email a nightmare. PLEASE at least bring that feature back!!!!
128th ranked -
adding an address to a group
How do I add an person to a group? My senior high school class opens OK but when I click on "Add Contact" it goes to adding a contact to my main address book and it doesn't show up in the group. I even tried to edit one of the classmates who has passed on and put new info in but then the deceased classmate was gone and the new one wasn't there either. The new format is lame as **** for what once was a leader in email & texting. Get back to work.
128th ranked -
allow one to specify which pagallow one to specify which page to goe to go to in basic mail 2) allow closer spacing of mails in basic mail.
1) allow one to specify which page to go to in basic mail
2) allow closer spacing of mails in basic mail.128th ranked -
In my last version of Mail, the Search results for Messages included identification of folder location for each mail message. Now you have r
In my last version of Mail, the Search results for Messages included identification of folder location for each mail message. You have removed this vital information. Is the message located in Inbox, draft, sent, saved, etc.? Must have this information, please replace this!
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How to reactivate an older username that I had under my present main account owner?
I setup my aol account in 1996, with an main username (the owner) and auxiliary usernames for my family or for different purpose. One of my subsequent usernames was deactivated by you (aol) because of inactivity. Unfortunately at the time I did not realize that I used that particular email address (username) for another email account on other website (double factor). Now that website blocked my also old email account since 1990s because they cannot check me out on my "deactivated" aol username. So please tell me how can I reactivate my old aol user nane?
150th ranked -
in older system i could select the first email, shift & select the last and all between would be selected; why you don't do that anymore?
1-In older system i could select the first email, shift & select the last and all between would be selected; why you don't do that anymore? Before you "improve" something, do you do any market (users) research? Do you survey us what we like to whatever system you had and what we don't like and tally and then do the improvement, but still give the users the option to go back to the old system. Do not follow microsoft which keeps "changing" things (excel, word, windows) without asking the end user and their products are more and more trash. Think…
150th ranked -
Your new format sucks. Go back to the old format
I still use the "old format" that you ALLOW me to use. I can't change my font. When I try to clean out the mail box, it won't stay in "sender" mode. Why did you f@%$ up a good thing with the **** new format that you've forced upon your customers, who are obviously not happy with it??? CHANGE IT BACK
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add emaillist
In your CURRENT email "Settings" menu my email address is in a box that says: "1 of 50 used". How do I add another email address to the emaillist and where is the information on this in your "Help" section?
150th ranked -
et bien en revenant aux version 2019 2020 2021 2022
Revenir à la ou les versions d'origine
(( avec : surlignage, gras, italique, et toutes les fonctions d'une boite mail agréable à lire et composer. Quelle idée d'avoir tout supprimer , jusque pour cette horreur ... revenir vite version 2019 2020 2022 vite svp
Police d'écriture nul bien trop petit il faut une loupe pour lire et pour écrire juste un galère vite vite retour version svp150th ranked -
How do I switch to free account
A way to change account type should be available I settings.
Want to go back to free account.
150th rankedPlease let us know if you find what you're looking for following these steps: https://help.aol.com/articles/change-your-aol-account-to-a-free-plan
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Pagination
I find I'm less likely to delete old emails do to multiple pages. When I could scroll through all of my email, I would sort by sender every month or so and delete 100's of emails. Now that I only get a few emails per page ... I can't be bothered.
150th rankedOur Standard Version of AOL Mail supports infinite scrolling. It sounds like you've switched to our Basic version of mail?
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Jumbled Emails...
Once you type a message and save it, the text shifts and becomes all jumbled, breaking words in the middle and slicing sentences in half. You can't send the message in this condition. What causes this and how can you prevent (or fix) it? Thanks,.....
150th ranked -
bulk erasure
I agree with the many negative comments I see here about such things as font size. One not mentioned is that sometimes your attempt to check a box on a message fails. When you attempt to delete that message, the system asks if you want to delete all messages in the inbox. That is just stupid. The old system tells you that no boxes were checked. It didn't threaten nuclear war. Why not just ask if we want to reformat the hard drive??
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log in screen
When I enter my username/password and click "Sign In" I'm taken to a marketing page with an old man in a green chair, with a sales pitch asking me to sign up for a free aol account.
I've just entered my user info and attempted to sign in to the account which I clearly already have. Please, please for sanity's sake, get rid of this unnecessary step between me logging in and accessing my account.150th ranked -
Create separate mailbox for starred emails
I'm looking for a way to see all and ONLY (as in a list) the emails of mine that I have starred, but I don't see where to look. It seems like there should be a subcategory under "Inbox" but I don't see one. Does such a list exist? If so, where? if not, please consider adding one!
150th ranked
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