AOL Mail Nodin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
183 results found
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toolbar with bold, underline etc
I am using the basic e-mail platform and there is no tool bar for bold/underline etc and theses are greyed out in settings ( the tool bar was there before the newer version ) They do exist in the standard version now. Please make that toolbar available in both settings.
Thank you149th ranked -
cant find spell check on original version
where is spell check on the original version
can't find it149th ranked -
Problem connecting contact list with composing email.
When trying to compose an email, any recently (last 2-3 weeks) entered contact names don't show up even though they are in the contact list. All email addresses have to be re-entered every time I need to send an email which is extremely time consuming for a group email.
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There's NO Feature for Linking Text
How Do I Link Text?
This new system has NO way to put a link in the text. This alone makes this new system very rudimentary and primitive. I noticed there's a ton of negative feedback about the new email system, yet it still persists. What's the point of having feedback if AOL won't listen? Furthermore, there's no way to alter text for size or boldness. Why was this change made? It's a downgrade; it's NOT "new and improved," it's "new and much worse."
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Why did AOL remove the options to rename directories, and delete directories? it was once so simple to use. select messages select move too
Why did AOL remove the options to rename directories, and delete directories? it was once so simple to use. select messages select move too folder, boom done, now locate emails, select emails, select move to, then directory, then apply. 3 times as long to manage my folders (over 20 years since joining: 1st netscape.net, then aim.com, now aol.com, I have a LOT of folders). impossible to delete the unused/unwanted ones anymore. why did you do this AOL?
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Need a 2nd spam folder to which messages from senders that I previously marked spam can go.
Need a 2nd spam folder to which messages from senders that I previously marked as spam would go. Messages in the current spam folder could be marked spam to get them in the second spam folder. As it is I have to go through the current spam folder and I get a lot of duplicate spam there and in the inbox.
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I want my free account Back I have no idea when or how AOL started charging me. I just noticed in my bank records I am being charged.
Not an Idea Just feedback.
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PLEASE MOVE BULK DELETE BUTTON TO PROTECT USERS
I deleted YEARS of info by accident. The BULK Button is TOO CLOSE to the normal delete. I have lost legal and family info that dates back YEARS. This is WRONG. your tech support say there is no way to RESTORE past 7 days. MY CONTACTS ARE ALL GONE>
I AM SO DISSAPOINTED IN AOL its TRAGIC!
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Larger composing area
Please expand the window for composing mail. There's a ton of space below what we can see and it's miserable to type without being able to see the words and having to scroll down and having the automatic return happen after every key stroke. Typing blind then trying to correct typos is an exercise in frustration.
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love LOVE the format of one of my screen names .. how do I see exactly where and how to duplicate it on my other accounts please ?
love LOVE the format of one of my screen names .. how do I see exactly where and how to duplicate it on my other accounts please ?
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add emaillist
In your CURRENT email "Settings" menu my email address is in a box that says: "1 of 50 used". How do I add another email address to the emaillist and where is the information on this in your "Help" section?
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et bien en revenant aux version 2019 2020 2021 2022
Revenir à la ou les versions d'origine
(( avec : surlignage, gras, italique, et toutes les fonctions d'une boite mail agréable à lire et composer. Quelle idée d'avoir tout supprimer , jusque pour cette horreur ... revenir vite version 2019 2020 2022 vite svp
Police d'écriture nul bien trop petit il faut une loupe pour lire et pour écrire juste un galère vite vite retour version svp149th ranked -
How do I switch to free account
A way to change account type should be available I settings.
Want to go back to free account.
149th rankedPlease let us know if you find what you're looking for following these steps: https://help.aol.com/articles/change-your-aol-account-to-a-free-plan
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Pagination
I find I'm less likely to delete old emails do to multiple pages. When I could scroll through all of my email, I would sort by sender every month or so and delete 100's of emails. Now that I only get a few emails per page ... I can't be bothered.
149th rankedOur Standard Version of AOL Mail supports infinite scrolling. It sounds like you've switched to our Basic version of mail?
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Jumbled Emails...
Once you type a message and save it, the text shifts and becomes all jumbled, breaking words in the middle and slicing sentences in half. You can't send the message in this condition. What causes this and how can you prevent (or fix) it? Thanks,.....
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bulk erasure
I agree with the many negative comments I see here about such things as font size. One not mentioned is that sometimes your attempt to check a box on a message fails. When you attempt to delete that message, the system asks if you want to delete all messages in the inbox. That is just stupid. The old system tells you that no boxes were checked. It didn't threaten nuclear war. Why not just ask if we want to reformat the hard drive??
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log in screen
When I enter my username/password and click "Sign In" I'm taken to a marketing page with an old man in a green chair, with a sales pitch asking me to sign up for a free aol account.
I've just entered my user info and attempted to sign in to the account which I clearly already have. Please, please for sanity's sake, get rid of this unnecessary step between me logging in and accessing my account.149th ranked -
Create separate mailbox for starred emails
I'm looking for a way to see all and ONLY (as in a list) the emails of mine that I have starred, but I don't see where to look. It seems like there should be a subcategory under "Inbox" but I don't see one. Does such a list exist? If so, where? if not, please consider adding one!
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I want to increase the number of emails shown on each page, max 100
I want to be able to increase the number of emails shown on one page, increments of 25 to a max of 100.
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