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AOL Mail Norrin


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908 results found

  1. preview

    used to be an item on the left side that allowed us to hover over the number of emails in inbox to see if there was anything new/unread there. That option is gone and really just checking email has become an unpleasant battle with the new AOL. Improvement would be going back to old AOL. Sorry/not sorry.

    461st ranked

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  2. 748th ranked

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  3. Mail settings

    Under Reply mails, the most recent email should be the first thing you see when you open an email, not at the top all the older emails you have been receiving or sending to that person or on that subject. All the older emails could be at the bottom of the most current email.

    461st ranked

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  4. insert a line across the page

    Add the capability to insert a line across the page between any text line.
    This was available in the old version. Very useful!

    Allow the user to reposition function buttons on the page!

    Add a print button to the function area!

    135th ranked

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  5. Sometimes I dont need a username or password to access my email, wth ??????????????????

    Sometimes I dont need a username or password to access my email wth ???????????????????????

    748th ranked

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  6. 146th ranked

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    1 comment  ·  Admin →
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  7. Multiple Issues with New Email

    I am listing most of the issues with the new email that I find aggravating, confusing or needlessly complicated

    1) Address Book--seems to sort by default to First Name. WHen I switch it to Last Name, it eventually loses my sort and reverts to First Name

    2) Address Book---why is "delete" not there when you are reading an email from someone and their info is in the sidebar. Even if you click on Edit, the "delete" option is not there

    3) EMAIL---I have an auto sign to my emails that is my name and address. If I delete that manually,…

    461st ranked

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  8. Please get rid of the keep as new email option and just keep every email new until moved or deleted.

    Please remove the " keep as new " button and just keep every email new until they are moved or deleted.

    461st ranked

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  9. Paragraphs doubled

    When I paste text from Word into the write email window, all my paragraph breaks get doubled so the paragraphs are too wide apart. This never happened with the old version of AOL.

    156th ranked

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    1 comment  ·  Admin →
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  10. customer service

    I talked to AOL twice. First time he didn't know how to allow me to copy my TO: emails to BCC: emails. 2nd call she was able to figure that out. But the real critical problem is I need to copy all my emails in my contact list (over 200) to Word and Excel. I was told I would have to copy each email (over 200 of them) to where I want them to go. I cannot believe that AOL doesn't have a function in this time of technology to do it simplier. I was able be do before your…

    461st ranked

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  11. One should be able to make paragraphs drafting a reply using the return key.

    One should be able to make paragraphs drafting a reply using the return key.

    296th ranked

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    1 comment  ·  Admin →
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  12. how to remove a contact from unsubsribe list to active emai is

    Put in checks to move unsubscribe contact to active subscriber.

    252nd ranked

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  13. Please remove the are you sure you want to send without attachment. Many times It has not been sent and gone to draft. This is a problem

    Please remove the are you sure you want to send without attachment. Many times It has not been sent and gone to draft. This is a problem. The amount of emails I send without attachments is like 90/10 % so I'd at lease like the option to remove that EXTRA step to send an email that for 30 years I never had to do

    461st ranked

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  14. How can I print just the content of the e-mail that I am sending?

    How can I print just the content of the e-mail that I am sending?

    461st ranked

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  15. 461st ranked

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  16. Leave messages in New Mail

    After a message is read is it possible to leave it in New Mail as opposed to having it go to Old Mail. The present set up requires me to continuously switch between new and old to find messages that I read but did not delete. Let me move it when I want to.

    146th ranked

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  17. Bcc

    REALLY need to be able to set myself as a BCC. I use my phone, a tablet, and my desktop computer to access my email.

    Impossible to have clear communication without this feature.

    PUHLEEEEEEZE!!!!!

    349th ranked

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  18. Localization change

    Once I switched to new style it automatically set another locale and I can't find a way to change it back

    167th ranked

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  19. Can no longer use the Windows 11 Email app to send a link you are on using AOL

    At one time one could add an email extension for your webpage. I do not know if this new problem is related to AOL or Windows 11 but that App no longer works. Sometimes it takes you to your AOL email page and sometimes not but it used should up as an email with that page URL on it for the receiver to click on. Why is it now gone?

    461st ranked

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  20. 223rd ranked

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