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AOL Mail Norrin



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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1264 results found

  1. Can't Send Email To Cell Phone

    With Old AOL Email I was able to send a text message to a cell phone. As an example: 2123222935@vtext.com (for Verizon). I also can't add an email contact either. Why not? And this is better, go figure!

    503rd ranked

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  2. Calendar won't print correctly since New AOL

    Ever since the AOL "update" the calendar will not print correctly. It looks fine until I go to print preview. There you can see that the previous month and the next month are out of proportion and come down into the new calendar. I have chatted with your team and nothing they suggested helped! Please put the old calendar way back! Is anyone else having a problem with this?

    943rd ranked

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  3. NEED SEPARATE WINDOWS or Pop out for Emails so I can compare multiple emails. (admin said use "box" near printer Icon but no such box!)

    NEED SEPARATE WINDOWS or Pop out for Emails so I can compare multiple emails. (...previous admin said use "box" near printer Icon, but no such box exists...)

    503rd ranked

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    1 comment  ·  Admin →
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  4. 660th ranked

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  5. 660th ranked

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  6. I will go back to the classic version. I cannot make the column as I want, having the delete set to the extreme right is very annoying

    Make the column moveable as it is with the classic version, very simple and easy to do , for now I do not see any improvment passing to the new version, thus I will stick to the classic one ...

    346th ranked

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  7. I'd like to be able to customize the order of the icons to the mail, example the trash icon i'd like to move it, it's no longer possible.

    Please make it possible to move the icons in the mail, example the Trash icon. Let us decide what order we like the icons as before

    660th ranked

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  8. Multiple Emails Open If the Active Email Contains the Same Word

    How can the long listing of emails with the same word as the active email be prevented from listing when opening a single email that contains that word, subject or email address? Please advise.

    660th ranked

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  9. 943rd ranked

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  10. GO BACK

    Can't stand the new e-mail STILL. And the little guy that comes on for "ads" is a pain in the butt! You all just make things worse!!!!!

    943rd ranked

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  11. Woke up today with a new folder in My Mail Folders called "Views". Don't want it/didn't ask for it/want to delete it . . . but can't!

    Make additions like these optional - a simple "yes/no" click will do. OR an option to delete it altogether if it is dropped on me unsolicited!

    660th ranked

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  12. not possible to open a word document in AOL!!!!! Feedback given several times. They will not change things. This is elementary.

    I have to send emails to Outlook to be able to open a word attachment. Useless AOL. When will you catch up and do what people need?!!! Won't hold my breath!

    660th ranked

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  13. Email used to go directly to "Old" file once I read it.

    In the old version of AOL, once I opened and read an email it went directly to the "Old Mail" file when I closed it out. Now the email stays active in the "New Mail" file and I have to physically delete it. Am I missing some sort of setting to get it to automatically go to the old mail folder?

    139th ranked

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  14. 943rd ranked

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  15. 149th ranked

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    1 comment  ·  Admin →
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  16. This stupid new mail is so jumpy.

    The page never stays at the top. Every time I respond to a message, it jumps and i click the wrong one and then it goes to the middle of the list of emails. It is too glitchy. Is there no one that actually tests these updates? It's driving me crazy!

    943rd ranked

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  17. Too much searching around for commands. Delete at the top. Send, reply at the bottom. Finally saw the print icon. Why are the controls no

    Too much searching around for commands. Why not place all command buttons at the top like Word? some are here, others are there. some are hidden

    346th ranked

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  18. Change for the sake of change is frustrating.

    I don't like your new color schemes and I can't directly delete a mail without taking extra steps. Why do you have to change a system without adding any extra benefits. It just keeps your programmers busy. Maybe they should be let off.

    346th ranked

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  19. attachments ( pièces jointes )

    more attachments , 25 mo is not enough

    229th ranked

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  20. too much space taken up by useless stuff at the top of each message

    When I click on a message in my inbox and it expands to full size, the header info at the top of a message takes up 2.75 vertical inches (34%) of the 8 inch viewing window (on a 1920x1080 24" screen). It shows the web site of the "From" person and a Visit Site button, the "Subject" with a read/unread button, and then the web site again and the From/To/CC lines. Each of these 3 section is in its own white-space area with a horizontal border.

    This stuff is useless to most people who now how to read a "Subj:"…

    943rd ranked

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AOL Mail Norrin

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