AOL Mail Norrin

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1202 results found
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don't abriviate the display when you hover over a line.
don't abbreviate the display when you hover over a line.
644th ranked -
Fix it
Listen, I have been hacked twice now and I am not happy about it. Obviously there is something not secure with your system and I am tired of it and I want it fixed.
282nd ranked -
Keep as New
Since you're trying to copy Gmail, how about when we select "Keep as New" you re-BOLD the email (on laptop)? I utterly despise Gmail, but that's their one good feature!
644th ranked -
Would REALLY APPRECIATAE IT if the gray 'reply line' in the left-hand margin indicating an e-mail reply could have a choice to be removed.
The gray reply line is VERY annoying and would like an option for it not to appear in e-mail replies!
644th ranked -
draft is too sensitive
Draft is seemingly on a hair-trigger. In the last couple of weeks I've had four or five drafts appear, none of them intentional. I'm not even sure what I'm doing that makes it interpret something into draft form.
It's not a big deal obviously, but it's just extra busy work having to police the "draft" section and delete things every time the mail system decides incorrectly that I wanted to save a thought when really all I wanted to do was abandon it.
644th ranked -
Allow selection by date received. The only option is to select ALL mail. When I delete unread junk mail, I then have to reselect all.
Allow selection of unread by date.
909th ranked -
393rd ranked
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Opening an email should not default to an automatic reply. This alone is annoying enough to send me back to Classic.
Provide an option when reading email to open email in Reply mode. Default should be to be able to open email in Read mode.
329th ranked -
The more I use this update the more I hate it. I hate the freakiunbg search thing when I am trying to open an email. The placement of button
Change it back or lose my business. This takes more time with my business which we all know is NOT cost effective. Do what your paying customers need or lose their business.
393rd ranked -
393rd ranked
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393rd ranked
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The NEW AOL Mail
I like the "star" feature of the new mail, and the ability to select and locate the important ones easily in one place.
I do miss the "search" option of the old mail system, as I was able to fairly easily find e-mails I was looking for, rather than have to manually search the entire list.
Is it possible to bring that feature back into the new system?
282nd ranked -
preview
used to be an item on the left side that allowed us to hover over the number of emails in inbox to see if there was anything new/unread there. That option is gone and really just checking email has become an unpleasant battle with the new AOL. Improvement would be going back to old AOL. Sorry/not sorry.
644th ranked -
Trying to get used to the new format. Like the delineation by time period so I can get through my emails easier.
Am trying to clean up my 40K messages. Would be helpful to be able to delete multiple emails through a "global" delete option even by day - with exceptions unclicked for deletion. Also, starring is helpful but would like to be able to move it before the read mail dots (so to be able to rearrange the information as before). Thx.
644th ranked -
prefer the old screen - it was less eye hurting
prefer the old screen - it was less eye hurting
393rd ranked -
909th ranked
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Mail settings
Under Reply mails, the most recent email should be the first thing you see when you open an email, not at the top all the older emails you have been receiving or sending to that person or on that subject. All the older emails could be at the bottom of the most current email.
644th ranked -
250th ranked
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Block all messages from "renter-info" addresses to ALL accounts
Based on my own e-mail and comments from other posts on these boards, this is a common issue that AOL has chosen to ignore for years. Over 75% of all my spam comes from renter-info@(randomized end address). MAKE IT STOP. AOL's filters DO NOT WORK. I have tried to put sender contains "renter-info" to send to trash. Doesn't work. I have tried sending to a new subfolder. Doesn't work.
If AOL had any coherent staff looking at spam, they would be able to see how much is coming from specific address types and take actions to block this type of…
183rd ranked -
insert a line across the page
Add the capability to insert a line across the page between any text line.
This was available in the old version. Very useful!Allow the user to reposition function buttons on the page!
Add a print button to the function area!
161st ranked
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