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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1104 results found

  1. How Can I Hide The Sub-Folders Behind The Parent Folder When Moving An E-Mail?

    One, I LOVE It That AOL Finally Allows Sub-Folders!! And The Sub Folders Can Be Hidden Underneath The Parent Folder On The Left Hand Side, Which Is Great!!

    But, When I Go To Move An E-Mail From My Inbox To A Folder, The Sub-Folders Are Not Hidden, So That Means There Are Way Too Many Folders & Sub-Folders To Scroll Through. It Would Work Much Better If The The Sub-Folders Could Be Hidden Under The Parent Folders When Moving An E-Mail, Just As You Have That Option On The Left Hand Side. For An Example, Check Out Xfinity Or Comcast.net…

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  2. Open several e-mail at the same time

    It should be possible to open several e-mail at the same time, so that one can shift between them.

    281st ranked

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  3. i AM NOT HAPPY WITH AOL AUTO RESPONDER AND WOULD LIKE IT EXPANDED

    Why is AOL still asleepr after ALL these years since since 1999 becoming a user. No progress in expanding or enhancing the platform but I see a new £6.99 per month Gold plan. How can I call an international number...and I am in the UK...to the technical department to request an answer on "auto responder" to be then told that it is NOT technical department who deals with the issue and I MUST send a feed back. So now I must be in the play pen to play with all the toys to find out which one squeeks to then…

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  4. send box

    The send and attach tabs are illogical where they are. Why not put them back at the top where they were before and where they are easier to see. Alternatively give me the ability to cusomise my screen so that I can do it

    422nd ranked

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  5. sign in

    remove the phone message to sign in .. it is a pain in the butt..../

    281st ranked

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  6. the news screen is too big to view without scrolling

    make the item sizes smaller as before

    580th ranked

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  7. 580th ranked

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  8. AOL Homepage Videos

    Can't play video on AOL Homepage. Video has sound but have black screen with loading icon. had reset the modem as well as clearing cache and browsing data but does not work

    886th ranked

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  9. accents and diacritical marks

    When I am composing a message, why can't I add accents and other diacritical marks? I used to be able to do this. Now I have to pre-type my message and copy it into my email message.

    422nd ranked

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  10. Verification code

    Why wont you support Apple for my verification code?

    580th ranked

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  11. Disposable Email Addresses

    Please consider making disposable email addresses available for AOL Mail like Yahoo Mail already has. It is very useful for limiting spam.

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  12. snooze

    please add a SNOOZE function to email

    422nd ranked

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  13. pop up text with audio

    Why is there an annoying and distracting dark grey text box that appears while I'm typing in mail ? It drives me crazy.

    580th ranked

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  14. Use keyboard keystroke functions for ordinary tasks

    Be able to use CTRL R for Reply, CTRL Enter for Send and CTRL F for forward without having to click the button for that action.

    422nd ranked

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  15. Intégrer la possibilité de demander un accusé de réception et de lecture pour les mails envoyés

    Intégrer la possibilité de demander un accusé de réception et de lecture pour les mails envoyés serait très intéressant.

    340th ranked

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  16. let me control spam. you have flagged important email ONLY bills and i dont get them then they get deleted

    i just discovered i cannot control spam filter. i believe important bills that only come in ermail form (which i hate) aol has flagged as spam then deletes?!
    STOP the practice now please!

    580th ranked

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  17. where are

    Where are mine folders from my account?... I've save'd more than 1.600 mails and every thing is gone now...

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  18. le code téléphonique qui m'est demandé en plus du mot de passe

    J'aimerais ne pas être obligée de demander un code en plus en plus de mon mot de passe....compliqué et long
    Merci de votre réponse

    886th ranked

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  19. regret de ne pouvoir avoir un accuse de reception lors d un envoi

    avoir un accuse de reception lors d envoi de message . URGENT ET TRES IMPORTANT SVP

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  20. Message Deleted Popup

    Move Message Deleted box. Right now it pops up over the delete button and stays there. That makes deleting an individual email a 2-step process, since the box stays for a while. I need to delete the box that popped up for the previous deletion in order to delete the current email. Please move the box elsewhere.

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