AOL Mail Norrin
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1150 results found
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Get rid of Old and New - I just want one Inbox
I just want One inbox - not have mail disappear into Old and New. I can't find the setting to turn this back [happened this year].
202nd ranked -
Providing an option to confirm or update a user's credentials
Not having an individual's profile settings is concerning. I'm not sure company legitimate anymore, according to media it doesn't exist. The inability to validate personal info for account, even though having paid support is concerning. Especially since account misidentified as a business account so often. I am baffled by the account's uncertainty, inconsistent reliability, and unwilling or lack of support contacts... which I pay for and need.
226th ranked -
Why doesn't "save to draft" work??
Fix "save to draft", that's a great idea!!
555th ranked -
NO I don't see what I am looking for
How can I move a read email to a folder that I have created. Since the new update Jan 2023, when I open the "move" option, there are only a few folders listed in that area. WHY??? My folders that I created on the left hand side are still there THANK GOODNESS, with the old emails I had moved there before the update and I can still open them, but I cannot send a read email to the folder, they aren't listed anymore under "move". WHY?????? pls help! I still want this option and do NOT want any of my…
261st ranked -
rules
enable the setting of rules that is easy to maintain and automatically filters where mail goes - just like outlook
318th ranked -
394th ranked
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Open several e-mail at the same time
It should be possible to open several e-mail at the same time, so that one can shift between them.
261st ranked -
i AM NOT HAPPY WITH AOL AUTO RESPONDER AND WOULD LIKE IT EXPANDED
Why is AOL still asleepr after ALL these years since since 1999 becoming a user. No progress in expanding or enhancing the platform but I see a new £6.99 per month Gold plan. How can I call an international number...and I am in the UK...to the technical department to request an answer on "auto responder" to be then told that it is NOT technical department who deals with the issue and I MUST send a feed back. So now I must be in the play pen to play with all the toys to find out which one squeeks to then…
555th ranked -
send box
The send and attach tabs are illogical where they are. Why not put them back at the top where they were before and where they are easier to see. Alternatively give me the ability to cusomise my screen so that I can do it
394th ranked -
sign in
remove the phone message to sign in .. it is a pain in the butt..../
261st ranked -
the news screen is too big to view without scrolling
make the item sizes smaller as before
555th ranked -
555th ranked
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AOL Homepage Videos
Can't play video on AOL Homepage. Video has sound but have black screen with loading icon. had reset the modem as well as clearing cache and browsing data but does not work
908th ranked -
accents and diacritical marks
When I am composing a message, why can't I add accents and other diacritical marks? I used to be able to do this. Now I have to pre-type my message and copy it into my email message.
394th ranked -
Verification code
Why wont you support Apple for my verification code?
555th ranked -
pop up text with audio
Why is there an annoying and distracting dark grey text box that appears while I'm typing in mail ? It drives me crazy.
555th ranked -
Use keyboard keystroke functions for ordinary tasks
Be able to use CTRL R for Reply, CTRL Enter for Send and CTRL F for forward without having to click the button for that action.
394th ranked -
Intégrer la possibilité de demander un accusé de réception et de lecture pour les mails envoyés
Intégrer la possibilité de demander un accusé de réception et de lecture pour les mails envoyés serait très intéressant.
318th ranked -
let me control spam. you have flagged important email ONLY bills and i dont get them then they get deleted
i just discovered i cannot control spam filter. i believe important bills that only come in ermail form (which i hate) aol has flagged as spam then deletes?!
STOP the practice now please!555th ranked -
where are
Where are mine folders from my account?... I've save'd more than 1.600 mails and every thing is gone now...
555th ranked
- Don't see your idea?