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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1046 results found

  1. open emails side by side NOT TABS

    I need to be able to open emails side by side NOT TABS. Bring back the classic styling.

    862nd ranked

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  2. No Way to Remove Top Contacts that are Suggested

    I spoke with tech support and looked all over the internet. It's confirmed there is no way to remove the top contacts that are suggest when using the search bar and next to the contacts list in mail.

    It's odd how this is not a topic listed here, yet this is such a simple fix. I have a suggested contact here, such as my ex gf, I prefer not to see when I use my email. That contact isn't even on my contacts list anymore, but it's still suggested. It's wild how there's no way to remove these contacts. Cleared…

    567th ranked

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  3. AOL IS NOT HELPFUL AT ALL. THEY ARE NASTY! THE PEOPLE THEY HAVE WORKING THERE ARE HORRIBLE AND NO HELP AT ALL.

    I would try giving the few people who still use aol some actual help when you service is NOT functioning. I bet you guys do this on purpose in order to get your customers to pay money. Since we have had no support from aol we are working on recovering our emails and switching to Gmail. Good job aol.

    862nd ranked

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  4. Provide wildcard (*) in Domain name

    SPAM senders modify the Domain Name and one has to block each one. If AOL allowed the use of wildcards in Domain Name one would use less entries. Get SPAM from same user ID but a modified Domain. When trying to use a wildcard one gets the message "Invalid address".
    How about allowing wildcards in Domain Name.

    333rd ranked

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  5. deleted mail timelines are too short please expand

    deleted mail timelines are too short please expand

    862nd ranked

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  6. Verification codes

    Stop wasting my texting minutes. This verification code nonsense is BS!!

    275th ranked

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  7. The text is too small, even with the large text enabled.

    You should have an option to zoom to the size text that is most comfortable for you.

    275th ranked

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    Please try following the instructions for enabling large text size described in the "Select font size" section on https://help.aol.com/articles/customize-your-inbox-theme-font-size-and-layout-in-new-aol-mail


    If that isn't meeting your needs, or if the email sender has specifically set fonts that are too small, please try using your browser's zoom functionality as described in https://help.aol.com/articles/how-do-i-enlarge-or-reduce-the-font-size-on-my-web-browser

  8. blocking duckdns phishing email bombing

    duckdns is a free dynamic dns service being used to send out mass phishing emails.

    333rd ranked

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  9. nuisance displays from AOL

    DONT display that right side window unLess I ASK for it - it's a nuisance and you don't show a means of CLOSING it!!

    37th ranked

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  10. Stop the spying censorship in the messaging for stories.

    Stop the spying censorship in the messaging for stories.

    567th ranked

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  11. Eliminate monogram-style initials before email addresses

    The circles with stylized initials before each email in lists and when sending emails is useless, takes up space, and makes it impossible to highlight and copy or delete email addresses from an email.

    413th ranked

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  12. QR security thing does not work.

    More than half the population do not use iPhones. The "Scan with iOS device" QR code is useless trash for a massive proportion of users. do better.

    187th ranked

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  13. access email saved on my pc without aol desktop gold

    An AOL user should be able to access their email saved on their pc without needing the AOL Desktop Gold software.

    413th ranked

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  14. print emails in batch

    I should be able to print emails in batches without having to install a third party software.

    862nd ranked

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  15. how to report AOL phishing

    How about a way to let you know when people are threatening AOL users from an apparent AOL address? You don't care about people phishing from an AOL address?

    413th ranked

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  16. Clicking on multiple emails requires too much precision.

    I tend to select multiple emails for some action or another (typically deletion). The new mail is so fussy that if I don't push EXACTLY in the square, it opens the email and loses all the checkmarks I've already made. I'm not infirm. It's too fussy. And I hate it.

    862nd ranked

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  17. emails sent twice

    When Sending emails, my inbox shows them twice?

    862nd ranked

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  18. duck duck go

    Why isn't my duck duck go brower being used when I go on my aol account?

    567th ranked

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  19. PLEASE End Ads with RAW MEAT/MEAT Of Any Kind -- MANY of Us R Vegan!!!!

    MORE ads/ideas of Flowers, Shrubbery, SAFE WATER TOOLS, SAFE AIR TOOLS, SAVE THE ENVIRONMENT, PLEASE.
    INABLITY TO RID THE PAGE OF MILLIONS OF ADS!!!!!

    413th ranked

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  20. Informed Delivery again going to SPAM folder

    Received Informed Delivery in SPAM., again, Response from USPS after contacting them.
    It appears you or your email provider marked the Informed Delivery emails as SPAM. We requested from your email provider the removal of that designation.
    If you send even one USPS email to SPAM all subsequent emails will go to SPAM.
    You should start seeing emails with images in a few days.
    In the future you will need to reach out to your email provider for assistance. The program they use is for SPAM block is called MailGun. They have the capability to turn this on or off. …

    333rd ranked

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AOL Mail Norrin

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