AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
364 results found
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2 STEP IS NOT ON BUT EVERY SIGN IN NOW I HAVE TO GET TEXT OR CALL-- PHONE HELP ONLY WANTS MY CREDIT CARD!!
STOP MAKING US 2 STEP VERIFY WHEN IT IS NOT TURNED ON,NEVER HAS BEEN! If I sign out for 2 hours,I have to 2 step verify again after 25 years with AOL,I have HADIT!! Cannot get any help, phone option only wants a credit card number.... This has to stop or I switch all emails and no longer use AOL
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All my inbox mail is going into DELETED and accidently deleted. Now I do not have my mail or what I wanted to keep. This is the THIRD time t
Fix the problem with new mail and kept emails from going into "Recently Deleted" box to get deleted. I did not move them into delete.
This is the third time it has happened in the last two months. Now no access to my emails and ones I wanted to keep -
AOL Mail Issue
When I'm trying to send an email to someone on my contact list by typing simply their initial, it gives me more option that are not listed on my contact list at the same time after I remove them using the (x) button, they came back the next time I try create an email.
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Can't add AOL as an accout in Outlook (even with 2 step Verification off)
I'm out of Ideas. This is a problem with AOL. Fix or I'm gone!
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Remove Email Alias Not Working
I've tried deleting an email alias using Edge and Chrome. The alias greys out and says disconnecting but is never removed. I have tried at least 12 times. Please fix this feature.
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Emails kommen von Mircrosoft nicht seit 7 Jahren an!
Emails kommen von Mircrosoft nicht seit 7 jahren an! Kann seit 7 Jahren kein Skype nutzen. Passwort vergessen. Code von Mirkdrosoft iwird nicht wietergeleitet
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Block Senders Function has recently disappeared?? Where's it gone?
Wheres the block sender function gone??
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AOL blocks informed delivery for an year then suddenly lets it through again
My mother has had no emails from USPS Infromed Delivery for an year then suddenly yesterday she FINALLY received one email from USPS for the first time. She has VERY LIMITED tech knowledge and does NOT block anything since she does NOT want to learn how. This is a VERY common issue on AOL's end from all the posts here regarding Informed Delivery. We had tried contacting USPS several times regarding the issue earlier only to have them blame AOL and not bother to fix it. It seems to me that AOL likes to control what its users receive regardless…
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Why can't I delete the spam messages in my inbox? Instead of a box to the left that I can check to delete it there's nothing but graphics.
I'm getting phishing in my inbox that I can't figure out how to delete. There's no box to left to check ... just graphics from the email. Soooo annoying!
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I am receiving an email, which goes to spam, offering pictures, from supposedly my brother Terry Robinson. 1334783@senati.pe is not valid.
Find a wat to block emails that are not valid such as
1334783@senati.pe. Also find a way to stop fraudulent emails such as one listed above continuing to go to my spam which I have blocked most emails. The one in concern claims they are from Terry Robinson, my brother which is false. Thank you guys. -
There should be Tech support available to all members...u may charge if say more than twice a yr use.
Memebers may have issue with their emails like spam etc.
i recently got too many mails from unknown people organizations etc.
I sent them to the Spam folder. Then i went to block those senders....but by selecting large numbers, some useful ones may have been blocked. So in setting i went thru blocked senders and removed useful ones from the blocked list.
However, diue to all this i have not been getting any e mail.
so, would u pls look at
HHShah@aol.com account and reinstate getting the email from sources say prior to Dec. 2024
Thanks.
Hemant Shah San jose,… -
want to be able to open a doc (pdf or ?) from my inbox. Won't allow now
want to be able to open a doc (pdf or jpg) from my inbox.
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You have lost all my sved files (receipts and business mail) Wonderful! How lack can a company be?
Stop messing with a system till you know it works across the board! It appears that your people come up with ideas, never run a test and put them to work destroying people's operations. Today I found out all my saved receipts' and correspondences are missing!
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Saved mail only sends headers and addresses email names/addresses but fails to send the body of the message. Please advise.
Why does saved emails only send the headers and addressees names and email addresses....but....fails to send the body of the message?
Please advise. -
Log in
Every time I log in it gives me the option to STAY VERIFIED. But it doesn't work!! EVER!! I have to use the 2step every single time.
Please fix this!!Hi there! Thank you for reaching out. While we don't address account recovery issues on this platform, we would be happy to explore what support options are available for your account. Could you please share your email address with us in a Private Message on our Yahoo Customer Care page https://www.facebook.com/YahooCustomerCare/? We're looking forward to helping you!
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My saved mail folder emptied itself on 1-1-25 without my action. What happened and how do I recover my saved emails?
My saved mail folder emptied itself on 1-1-25 without my action. What happened and how do I recover my saved emails?
Hi there! Thank you for reaching out. We would love to help. Could you please share your email address with us in a Private Message on our Yahoo Customer Care page https://www.facebook.com/YahooCustomerCare/? We're looking forward to helping you!
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AOL Mail
I have difficulties to open my AOL mail? what shuld I do?
Hi there! Thank you for reaching out. While we don't address account recovery issues on this platform, we would be happy to explore what support options are available for your account. Could you please share your email address with us in a Private Message on our Yahoo Customer Care page https://www.facebook.com/YahooCustomerCare/? We're looking forward to helping you!
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Stop requiring phone number verification to log in
Please stop asking "is it really you" and requiring us to answer the phone for a code number just to log in. This is happening every day and is very
annoying. What is the purpose of this? We have been on AOL for a long time. Thanks,Hi there! We are really sorry for the inconvenience. The phone number verification is a security purposes measure that we are taking in order to ensure the safety of the account. If you want to be logged in without the phone number verification we would suggest you to check the "stay signed in" box or disable the 2-step verification. Although we would suggest you to keep the 2-step verification active this might solve the issue. Thank you for reaching out to us!
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Missing Emails
this past week, I am missing several e-mails I was keeping for importance. now they are gone, nowhere around, pls. check into this. thx in advance
Hi there! We would love to take a look into this matter. You can reach out to us on help.aol.com under the "Contact Us" option for additional information regarding the help process.
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