AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
375 results found
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keep getting spam from "blocked" senders
I keep getting SPAM in my folder from @kellykat.com. I've blocked these emails multiple time, but still they come. I'm getting more and more SPAM in my inbox, which I move to SPAM. You always ask if I want to "unsubscribe." I never subscribed to these domains. They are just trying to get AOL to give them legitimate email addresses. Wise up!
Hi. We're sorry to hear you're receiving spam emails! We have some solutions for you, please refer to this article to learn how to best manage unwanted emails: https://help.aol.com/articles/aol-mail-spam-and-privacy We also added additional security features for AOL Mail: https://help.aol.com/articles/additional-security-features-in-aol-mail Moreover, the block feature is best used for people, not spam, since spammers can use spoofed accounts. This means, what you see and add to your blocked list might not be the actual sender address. If you need assistance, you can reach out to us at https://help.aol.com/contact/
Thank you!
AOL Mail team
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2 STEP IS NOT ON BUT EVERY SIGN IN NOW I HAVE TO GET TEXT OR CALL-- PHONE HELP ONLY WANTS MY CREDIT CARD!!
STOP MAKING US 2 STEP VERIFY WHEN IT IS NOT TURNED ON,NEVER HAS BEEN! If I sign out for 2 hours,I have to 2 step verify again after 25 years with AOL,I have HADIT!! Cannot get any help, phone option only wants a credit card number.... This has to stop or I switch all emails and no longer use AOL
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Folders in Tab View
Please allow us to create vertical tabs for the select folders so they can be much more easily and simultaneously accessed
Hi there. You can turn on this option by going to Settings and here make sure ''Message tabs'' option is enabled. If you need additional assistance, we are available at help.aol.com
Thank you!
AOL Mail
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Why is my account rate limited
My personal account is being rate limited. I ONLY use for family & friends communication. WHY?
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Phone number changed, now cant verify to log in...
CANNOT LOG IN. AOL SUCKS
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Try a device you’ve signed in with before Yeah right. not gonna happen apparently
AOL ...after verifying numerous ways..i still cannot sign into an email account of mine. WHY? I get the try a device blah blah blah
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Cannot log into my email account. I verify it numerous times yet tells me to try a browser i used before. How about all of them. SMH.
Cannot log into my email.. I have verfied in 3 ways and still..it tells me to use a browser i have used already. WTF. useless.
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Not able to see full message due to ads.
Expand message area. Cant read full messages due to ads
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.
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UNUSUAL ACTIVITY AT SIGN IN NEED VERIFICATION
Stop the DAILY WE HAVE NOTICED UNUSUAL ACTIVITY VERIFICATION! I get this daily!! So sick of it. There's no UNUSUAL activity! It's me, it's always me.....my internet just changes where I get my signal on daily basis!
Hi. If there's something unusual about your sign in or recent activity, we'll ask you to go through another verification step after you've entered the correct password. This helps protect your account from unauthorized access. You may be prompted to get a verification code on your AOL app, recovery phone number, or recovery email address for any of the following reasons:
AOL notices suspicious account activity.
You're using an unfamiliar browser or device.
You're traveling away from your usual location.
You sign in while using a VPN or a proxy server.
You've logged in with a private or incognito window.
There are many attempts to sign in with incorrect passwords.
The "First time signing in from this device" message appears.
You've cleared your browser history or data cache including cookies.
We are sorry for the inconvenience this is causing you! If you need additional help, please contact us on Twitter…
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AOL is not working in the native Mail App on any of my iOS devices.
AOL is not working in the native Mail App on any of my iOS devices.
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Why must I "Verify it's me" EVERY TIME I sign in.
I'm really annoyed that I have to verify my identity EVERY TIME I sign in.
I do not want or need your so called Security. Cookies are the biggest carrier of virus. I clear cookies after each session. Which is probably the reason you make me verify. BUT I do not want your help. PLEASE STOP itHi there! We take the security of our users very seriously and that's why sometimes you might go through some difficult login processes. Usually this issue should be solved if you check the the box "stay signed in". If you are trying to access your account from a new device you will need to login with your credentials every time for security purposes. If you have any other questions regarding this process you can find additional details on help.aol.com. Thank you for reaching out to us!
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Ich kann mich nicht mehr bei AOL.de einloggen.
Ich bin AOL-Mail-Nutzer seit nahezu 30 Jahren. Seit heute ist ein Aufruf der AOL-Seiten für mich nicht mehr möglich, egal in welchem Browser - es ist "Forbidden". In der Adresszeile erscheint "aol.de/?guccounter=1". Eine Lösung habe ich bisher nicht gefunden. Einen telefonischen Support scheint es nicht zu geben, nur eine 20ct-Abzocke mit Bandansage, die mich auffordert, mich an den Online-Support zu wenden. Bei Social Media bin ich nicht unterwegs, so dass ich Sie dort auch nicht kontaktieren kann.Ein telefonischer Kontakt (auf Deutsch) wäre sinnvoll.
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What have you done to the print routine??? I can not get anything to print. It wants to save the print screen as a PDF file. FIX IT>>>>
What have you done to the print routine??? I can not get anything to print. It wants to save the print screen as a PDF file. FIX IT>>>>
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I can't log on to aol on my Iphone. I get an error message that says "Please enable cookies in your browser and sign in again"
I can't log into my aol account with my Iphone. Each time I try logging in via aol icon or safari I get the same error message
"Please enable cookies in your browser and sign in again. I've deleted the app and reinstalled - Ive powered down my phone - and I have spent a long time with customer service -
aol mail in imap for iOS desk top
Having had the mail box not updating i decided to delete and reload , however the log on to Aol for the email to work on my iOS desk top repeatedly rejects as name or password not recognised.
I can access my email address on the web but require the mailbox on the desk top app. My iPhone and iPad accounts with AoL are fine with Apple mail.
I have tried everything but no joy. Please help
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Remove Email Alias Not Working
I've tried deleting an email alias using Edge and Chrome. The alias greys out and says disconnecting but is never removed. I have tried at least 12 times. Please fix this feature.
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not getting all my emails
I am not getting some of my emails and it has cost me money because I have not received some time sensitive important emails. Is there a fix?
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Can't add AOL as an accout in Outlook (even with 2 step Verification off)
I'm out of Ideas. This is a problem with AOL. Fix or I'm gone!
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There should be Tech support available to all members...u may charge if say more than twice a yr use.
Memebers may have issue with their emails like spam etc.
i recently got too many mails from unknown people organizations etc.
I sent them to the Spam folder. Then i went to block those senders....but by selecting large numbers, some useful ones may have been blocked. So in setting i went thru blocked senders and removed useful ones from the blocked list.
However, diue to all this i have not been getting any e mail.
so, would u pls look at
HHShah@aol.com account and reinstate getting the email from sources say prior to Dec. 2024
Thanks.
Hemant Shah San jose,…
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