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How can we improve AOL Mail?

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GO BACK TO CLASSIC EMAIL

I just want classic email back. I've had it since 1995. Can't handle the change, don't mess up what already works.

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CINDY THATCHER shared this idea  ·   ·  Report…  ·  Admin →
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  • Suzanne Banyai commented  ·   ·  Report

    HOW THE **** DO I OPEN IMPORTANT EMAILS!!!! I INQUIRED BEFORE> I AM GOING TO GMAIL AND YOU CAN SHOVE AOL WHERE THE SUN DON'T SHINE I HAD AOL FOR OVER 15 YEARS THIS SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • DEBBIE WASHINGTON commented  ·   ·  Report

    I very much want to go back to the old AOL settings. I managed to do it once,,,,but now it has this
    new and more difficult aol setting back again. Change me back to the old way!!!!@@!!!!!!!!!!!!

  • Ingrid ROHM commented  ·   ·  Report

    Me too. I don't like the changes at all. Some of the changes don't work immediately. Sending email is cumbersome and I have to click send twice. Even then you can still see the 1 in the send folder.

  • Helen Leffler commented  ·   ·  Report

    please go back to the classic email. It's really very important to me.

  • greenred commented  ·   ·  Report

    I am missing hundreds of emails, also "sent" emails. What happened? I could rely on my aol emails prior to the format change. I NEED access to certain emails for legal reasons.

  • STAN TURK commented  ·   ·  Report

    Take way too long to empty trash and spam folders. Why??

  • Dorothy Owen commented  ·   ·  Report

    I prefer the Classic email. How did my design get changed and when? I write for my chuch and Sunday school class and Classic allowed me to do more things. It was much easier to use.

  • Baabel Seventeen commented  ·   ·  Report

    A reminder, folks. The more you call yourselves "old-timers" the more AOL will ignore you. They want the adolescent crowd and so are attempting to imitate GMail. Except they have ads all over the email. Personally, I think AOL had a unique and valuable product in the "old" AOL with options for font, size, color, insertions - really brought out the artists. Oh BTW, don't you all still wonder what happened to the 14,000 thumb's down comments that AOL erased?

  • FRANK FIASCONARO commented  ·   ·  Report

    Your New forced email format will casue all of us Old Timers that populate and pay for AOL
    to just go to Google. There was nothing wrong with the old AOL format for email.
    THink about the this AOL Name game
    Classic AOL email
    Basic AOL email
    Standard AOL email
    That is the definition of Name Game
    Give us options that make sense, for us old timers that PAY for AOL
    Let us decide the format NOT AOL
    We want simple user friendly options, easily menu driven so we dont need to be tech savvy
    Frank

  • DAVID STEWART commented  ·   ·  Report

    New format is a **** fest on steroids!!!!!!!!!!!!! Change it BACK!

  • ANTHONY GAUKROGER commented  ·   ·  Report

    Font colour choice is poor, options limited, this is not an improvement!

  • MICHAEL SPITZER commented  ·   ·  Report

    Found yet another performance flaw with the new mail layout -- If you are drafting an email to many people (15+) the contact address lines take up so much space you can't even view the text of your email any longer.

    Never a problem with the Classic Version

    AOL -- PAY ATTENTION TO YOUR USERS

    This new format is functionally flawed in so many ways .....

    Either correct the long list of problems --and/or offer Classic Emai as both a permanent alternative as well as a workable version while you fix all the bigs and logic errors in this inferior new layout

  • Stephen Millington commented  ·   ·  Report

    listen to your customers or are you just too big and arrogant for that now - just return to Classic

  • knowlesdeb commented  ·   ·  Report

    adding to the growing pile of irritations with new aol is that I couldn't quickly delete all emails in Recently Deleted. Instead, had to do it by groups. Bring back Classic. Tired of the drip, drip, drip of new problems with this new format.

  • MYFANWY LEWIS commented  ·   ·  Report

    You have made changes, I now cannot send any email. SO this service is pointless. It will not allow me to send anything to anyone.

  • Jenn Delany commented  ·   ·  Report

    the search function is awful and why can't i sort by sender??

  • HOLLY SCRIBNER commented  ·   ·  Report

    This version of AOL in plain words.....sucks. The simple AOL worked. The former version was so easy to use. I spend more time searching how to do a simple task such as "adding a contact" to my email list or searching for a specific email that I have saved, etc. It is annoying.

  • Kenneth Buelt commented  ·   ·  Report

    Amen and completely agree. The only good thing about tis new e-mail system is we have dark mode. Otherwise it is horse****!!!! Someone should be fired over this. This is as bad as the Bud Light ***** up!!!

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