AOL Mail Norrin
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
943 results found
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Give me the easy ability to opt out of every form of advertising and tracking on my accounts.
Give me the easy ability to opt out of every form of advertising and tracking on my accounts. It's way to complicated and time consuming when it could (AND SHOULD) be as simple as a one click action by the consumer.
94th ranked -
why is email moving so slow this needs to be fix now
fix slow moving email or i will leve
346th ranked -
Why did the automatic "bcc" option disappear so that every email I send automatically also sends to myself? This new version is TERRIBLE!!!
Why did the automatic "bcc" option disappear so that every email I send automatically also sends to myself? This new version is TERRIBLE!!! Does AOL strive to make its developers justify their existence by making unneeded changes? Do you ever ask your customers what they want before you make these ridiculous changes? Your new versions are never better - only more confusing!
248th ranked -
Fix New AOL to Have Features of Old or Make Classic Email Available
Things I'd liked changed. 1. When trying to delete from Spam and Trash, the Select All doesn’t check all. It only selects what you see. You have to scroll down and click again each time to delete the next group. ANNOYING!
2. Too many headings under Inbox. I would like to remove Starred and Unread.
3. When I click Inbox it doesn’t go back to the top showing the last one I received anymore.
4. After entering address when using Compose, a box called Related Contacts opens. Create option to not have the box appear.
5. When composing an email…222nd ranked -
What happened to my AOL Mail address book? The new format is unpopulated with all the information I have been entering for YEARS.
What happened to my AOL Mail address book? The new format is unpopulated with all the data I have entered for MANY years.
248th ranked -
Restore "Old" email handling of links:
When a link is embedded as text in an incoming message, recognize it and underline it - and (most important) if I click on it, follow it and open that location in a new tab.
65th ranked -
Not Americans with Disabilities Friendly Email Anymore
Bring back what AOL had before this horrendous mess. It is not disabled Americans Act friendly. I have eye problems and this new layout is a real strain on my eyes. Cannot read email the way I used to. Also, when going down list and marking delete - 90% of the time I have to redo it or delete one at a time. The box to check it off is too small.
Also, my folders that were to the left of my email are somewhere way down at the bottom and it is extremely difficult to get to them. The…346th ranked -
Can't find emails in search, only gets a few, This is TERRIBLE, I HATE IT
Can't find emails in search, only gets a few, This is TERRIBLE, I HATE IT
This platform is hard to read, hard to use, it is slow and the search is awful.
Now I have to try to go through every email to find something. I hate this platform, please let us go back but you ruined our ability because when we try to convert back, it is not the same at all. This is terrible, Looks like I will have to go with Gmail this is so terrible.
Everyone hates AOL now.295th ranked -
can we please have old email sort back, it was nice to sort by sender, date, folder, and subject.
please put old email style back, it has worked for decades , please don't change it
248th ranked -
default: want contact list sorted by last name default is sorted by first names
aol default is first name sort
295th ranked -
Autocorrect spelling WHILE TYPING!!!
When are you going to restore autocorrect spelling while typing - the way it was before you imposed this new (most difficult) format on us? My computer settings are and always were on autocorrect spelling while typing. My typing in THIS FIELD is autocorrected while typing. WHY can't you restore it to the message field in the emails? It is extremely undesirable, untimely and frustrating with the current method of correcting spelling before sending - line by line.
295th ranked -
need to set up email forwarding and neither version is allowing me to do so
need to set up email forwarding and neither version I have will allow me to do so
346th ranked -
separate email window
Bring back the option to open an email in a new window. It is a useful feature that aids productivity.
I cannot believe how someone in the design team thought it was a good idea to remove!
81st ranked -
How do I email a bulk list? Change my senders name?
I changed my senders name once, but can't figure out how to do it again. Also I can't find a way to email a bulk list.
248th ranked -
Bring back selection of wallpapers/backgrounds
Please, please, please bring back the wide selection of background/wallpapers we had in the previous mail version. I really miss them. I can't understand why they had to be changed.
248th ranked -
Change it back to the old system
This new system is Terrible, Nothing like the old one, not really usable. Adverts driver you insane. We now have Giagaclear cabling in our lane, so am going to change - It's also cheaper and faster. So Good by AOL
756th ranked -
the search option for email addresses, DOES NOT WORK, it only works for a few not for all like it used to under the longtime platformj
the search option for email addresses, DOES NOT WORK, it only works for a few not for all like it used to under the longtime platform
459th ranked -
Offline capture of mail prior to deleting
Dump mail to a file before permanently deleting from the email system. Provide some better-than-text format that would free up AOL disk space and allow personal data to be preserved.
756th ranked -
Folder goes bold when new content arrives
I would like a folder to change to bold when there is new content in it. I thought this use to work, but now it definitely does not - is there some setting I can change?
756th ranked -
send read mail to old mail
I don't like my read mail remaining in new mail - I want emails that I've read to disappear into old mail
106th ranked
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