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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1281 results found

  1. Wise saying

    If it ain't broke, don't fix it. Words to live by...

    26th ranked

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    1 comment  ·  Admin →
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  2. Need to access hyperlinks for zoom classes.

    If you don't make this so called "new, improved" aol mail so that we can click on hyperlinks to access Zoom, we will all be dropping aol. Right now if I want to access a zoom class I HAVE PAID FOR, I have to forward it to a gmail account. I might as well just change my email address to gmail and drop AOL altogether. We have been asking for this ever since you made the change and it falls on deaf ears.

    87th ranked

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  3. Two years or so after you screwed up everything about AOL mail, you would think you could have a way to scroll down through mail

    Purge all the changes you made two years ago and get back to being able to scroll through mailbox, basic, simple but too hard for you "brains"

    446th ranked

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  4. Make it easier to read and write our emails with proper fonts (Bold) since it defaults too light!

    Make it easier to read and write our emails with proper fonts (Bold) since it defaults too light!

    446th ranked

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  5. 28th ranked

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  6. Ads intrude so that I can't read text. PLEASE help fix this problem.

    My idea is that AOL get rid of the intrusive ads that cover up text I'm reading! I have the Ad-FREE SUBSCRIPTION.

    164th ranked

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  7. subscription

    How do I add a contact to the subscription category ? YOU KEEP BLOCKING a daily email I'm subscribed to. I had to go to a different emails and re-suscribe until you block it again. It's Kim Komando newsletter. Why do you consider it spam ?

    353rd ranked

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  8. put the senders REAL email address in the inbox display

    Your new inbox format shows me a message from "Wells Fargo". After nI open the email I can see that the email comes from "Wells Fargo John.Dillinger@gmail.com. NOW John Dillinger knows that I have opened that email. He knows that he has a good potential scam victim.
    Please put the senders REAL email address in the inbox display. That way I can send it straight to trash.

    70th ranked

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  9. delete and block unlimited amount of spam senders!

    Offer no ads and more effective block and delete options...I'd pay.

    197th ranked

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  10. add logo to signature

    PLEASE PLEASE PLEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEZZZZZZZZZZZZZZZZZZZZZZmake availability to add LOGO or PIC to our signature!!!! I dont need flipping emojis!! This is for my BUSINESS ... not texting friends!!!

    Thank you!!!
    Flustered Business Owner...

    95th ranked

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  11. Reduce size of ads appearing in right block--distracting & annoying; I purposely will NOT buy products in these annoying ads.

    ANNOYING ADS HAVE REVERSE EFFECT--CAUSES USER NOT TO BUY THESE ITEMS--ANNOY ME & I REFUSE TO BUY YOUR PRODUCT.

    74th ranked

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  12. Go back to what works

    Replying to an email puts your reply at the bottom instead of on top like its the next in the string. Email list should not have the long gaps between each email. To many problems to list. Original layout worked why would you not improve what you have? Take a lesson from the porsche 911. New version blows.

    29th ranked

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  13. better scrubbing of BAD ads... Had clicked on one by mistake and it wanted a CALL to release the computer.

    better scrubbing of BAD ads... Had clicked on one by mistake and it wanted a CALL to release the computer.

    446th ranked

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  14. Font size, color and type settings please!

    We used to be able to SET or font size, color and type in settings. Right now I can only set size and type BUT it keeps defaulting to TINY when I set it in settings to MEDIUM. Please address this as I cannot read that TINY size well.

    9th ranked

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  15. hate new email

    I don't like this new email keeps deleting all my mail when I go back to find any old email they gone I want to old system

    197th ranked

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  16. Get rid of the new format

    I hATE the new format.....HATE HATE HATE!!!!!!! give me back the classic emails!!!!!

    60th ranked

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  17. More poor corporate decisions

    The new mail system is a POS. It's slower, poorly organized, and it's an example of people making poor decisions. Add off-shore programming and you have a sure-fire garbage system. Bring back the old system. It was quicker, organized, and user friendly.

    257th ranked

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  18. STOP shoving "related contacts" in our face when sending an email. They are NOT related. Just 1 more nuisance to click off before I can send

    STOP shoving "related contacts" in our face when sending an email. They are NOT related. Just 1 more nuisance to click off before I can send. RESTORE the ability to highlight and drag rather than having to cut & paste. REMOVE the silly logos on email addresses and RESTORE plain text so that we can highlight & move them to the body of our reply to avoid premature sending. And MOVE THE SEND BUTTON away from the end of the text we are composing to avoid premature sending. Hey, how about PUTTING IT BACK ON THE TOP TOOL BAR????

    55th ranked

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  19. not a fan of the new AOL appearance. ALL!!! of my emails show up as "read". I can't tell what I have read or haven't read.

    Change back to the original format of where unread emails are in dark black to keep them separated from what has been read

    446th ranked

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  20. Thanksgiving themes, Christmas themes, New Year's Day themes, Valentine themes, etc, etc, etc

    I am totally agreeing with the 83rd ranked, holiday themes are very important such as Thanksgiving, Christmas, New Years, Valentine's Day, etc., etc., etc. The previous version when we used the AOL program or whatever you want to call it had those themes.

    104th ranked

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