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AOL Mail Norrin


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

917 results found

  1. I hate the new email format and want the classic back!

    I hate the new e-mail format, and want the classic back

    86th ranked

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  2. 447th ranked

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  3. Go back to classic format.

    Go back to the old, classic email.The old format was much more user friendly. There is no advantage to the new format.

    67th ranked

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  4. Wise saying

    If it ain't broke, don't fix it. Words to live by...

    40th ranked

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  5. Need to access hyperlinks for zoom classes.

    If you don't make this so called "new, improved" aol mail so that we can click on hyperlinks to access Zoom, we will all be dropping aol. Right now if I want to access a zoom class I HAVE PAID FOR, I have to forward it to a gmail account. I might as well just change my email address to gmail and drop AOL altogether. We have been asking for this ever since you made the change and it falls on deaf ears.

    107th ranked

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  6. 42nd ranked

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  7. OPTION OF CLASSIC FORMAT

    Will you please give us the option of returning to the classic format. This ridiculous new version is now taking me anything up to four times as long to send a work-related e-mail, and as I work in the funeral industry this is not time I can afford to waste.

    72nd ranked

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  8. Please expand the block senders list to more than 1000. I have so many spam emails that I want to block.

    Please expand the block senders list to more than 1000. I have so many spam emails that I want to block.

    107th ranked

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  9. Font size, color and type settings please!

    We used to be able to SET or font size, color and type in settings. Right now I can only set size and type BUT it keeps defaulting to TINY when I set it in settings to MEDIUM. Please address this as I cannot read that TINY size well.

    20th ranked

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  10. I am fed up with the news stories being shared by AOL having an obvious political bias. I am quite capable of making my own political decis

    Don't push your political values on me. just report without bias. I am very capable of making those decisions for myself. If prefer to keep to your path please let me know so, I may cancel my 25 year plus subscrition.

    91st ranked

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  11. Hate new format

    I hate your forcing me to use your new format. I can't do anything with it. It is terrible and I want the old format back - you make it impossible to do what I enjoy doing with emails. Can't save when I forward. Can't past without going to all kinds of corrections. You make it a terrible experience for me.

    44th ranked

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  12. Allow email addresses to be viewed in the inbox

    As any idiot, except AOL Mail, knows, the name of an email address can be spoofed. GIVE US THE ABILITY TO VIEW THE EMAIL ADDRESS. If some people want to see the spoofed name, let them keep the spoofed name. AT LEAST allow us the option to turn on the email address in the inbox listing.

    72nd ranked

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  13. Go back to what works

    Replying to an email puts your reply at the bottom instead of on top like its the next in the string. Email list should not have the long gaps between each email. To many problems to list. Original layout worked why would you not improve what you have? Take a lesson from the porsche 911. New version blows.

    43rd ranked

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  14. App specific password generator doesn't work

    Repair App Specific Password generator. Without it we can't use 3rd party email clients like Thunderbird.

    98th ranked

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  15. Get rid of the new format

    I hATE the new format.....HATE HATE HATE!!!!!!! give me back the classic emails!!!!!

    78th ranked

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  16. Please reinstall/reinstate contacts category and the ability to insert JPG photos into e-mail.

    Please reinstall/reinstate contacts category and the ability to insert JPG photos into e-mail.

    46th ranked

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  17. HATE NEW AOL MAIL

    THERE IS NOTHING MORE TO SAY.

    46th ranked

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  18. The new font in AOL Mail is very difficult to read.

    I went to my AOL mailbox today on a web browser and found that AOL has changed the font for the entire mailbox display to something that is very light, wispy and with serif. It is very hard to read. Yes, I could make it bigger, but the design of this font has poor legibility. It looks like something printed with insufficient ink. Please bring back the old font.

    242nd ranked

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  19. Change it back!

    You cannot make your version better. It is a mess. The old version is much more superior than this new one. Listen to your customers and put it back the way it was. People do not need any more stress in their life and this is causing everyone stress.

    49th ranked

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  20. STOP shoving "related contacts" in our face when sending an email. They are NOT related. Just 1 more nuisance to click off before I can send

    STOP shoving "related contacts" in our face when sending an email. They are NOT related. Just 1 more nuisance to click off before I can send. RESTORE the ability to highlight and drag rather than having to cut & paste. REMOVE the silly logos on email addresses and RESTORE plain text so that we can highlight & move them to the body of our reply to avoid premature sending. And MOVE THE SEND BUTTON away from the end of the text we are composing to avoid premature sending. Hey, how about PUTTING IT BACK ON THE TOP TOOL BAR????

    78th ranked

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