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AOL Mail Norrin


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

592 results found

  1. Hate new format

    I hate your forcing me to use your new format. I can't do anything with it. It is terrible and I want the old format back - you make it impossible to do what I enjoy doing with emails. Can't save when I forward. Can't past without going to all kinds of corrections. You make it a terrible experience for me.

    47th ranked

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  2. message layout

    put attachments on top of message

    98th ranked

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  3. App specific password generator doesn't work

    Repair App Specific Password generator. Without it we can't use 3rd party email clients like Thunderbird.

    98th ranked

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  4. Please reinstall/reinstate contacts category and the ability to insert JPG photos into e-mail.

    Please reinstall/reinstate contacts category and the ability to insert JPG photos into e-mail.

    52nd ranked

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    1 comment  ·  Admin →
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  5. Change it back!

    You cannot make your version better. It is a mess. The old version is much more superior than this new one. Listen to your customers and put it back the way it was. People do not need any more stress in their life and this is causing everyone stress.

    52nd ranked

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  6. Why am I deleting the same emails over and over on your 'new' format? Please return me to the CLASSIC EMAIL FORMAT!!!

    Why am I deleting the same emails over and over on your 'new' format? Please return me to the CLASSIC EMAIL FORMAT!!!

    54th ranked

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  7. 54th ranked

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  8. Make the letters larger...they are very hard t read for an older person who has eye sight problems.

    Make the letters larger, they are very hard for an older person to read if the person has any eyesight problems.

    27th ranked

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  9. HATE NEW AOL MAIL

    THERE IS NOTHING MORE TO SAY.

    58th ranked

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  10. 26th ranked

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  11. Remove that top-line ad in email inbox list.

    The top-line/moving ad causes me to routinely delete the wrong emails in my inbox - driving me crazy. I've no doubt missed important emails. What an awful place to force an ad. Do you really mean to irritate us every time we try to read mail?

    98th ranked

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  12. ******** AOL

    REVERT TO CLASSIC

    59th ranked

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  13. STOP shoving "related contacts" in our face when sending an email. They are NOT related. Just 1 more nuisance to click off before I can send

    STOP shoving "related contacts" in our face when sending an email. They are NOT related. Just 1 more nuisance to click off before I can send. RESTORE the ability to highlight and drag rather than having to cut & paste. REMOVE the silly logos on email addresses and RESTORE plain text so that we can highlight & move them to the body of our reply to avoid premature sending. And MOVE THE SEND BUTTON away from the end of the text we are composing to avoid premature sending. Hey, how about PUTTING IT BACK ON THE TOP TOOL BAR????

    89th ranked

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    1 comment  ·  Admin →
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  14. 60th ranked

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  15. NEW AOL MAIL FEEDBACK

    I like the old format. It is easy to work with. Old format was friendly and easy to work with.

    60th ranked

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  16. How to improve it? GO BACK to the original version.

    Just go back to the standard version

    60th ranked

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  17. 28th ranked

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  18. Go back toi the way it was

    I don't like this new format. The way the older system was set was easy and quick for me to use. I am not impressed by this change. Please set it back/

    60th ranked

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  19. The search function does not work well at all and does not search all mail.

    Bring back the old search function. The search button that was by the compose button functioned effectively and one could actually FIND what you were looking for. The current button does NOT locate all the searched for emails. Very frustrating.

    47th ranked

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  20. Please restore classic AOL. My old emails won't load. I am in a panic

    I am horrified,, very upset that I can't load old emails on my iMac.

    64th ranked

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