AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1337 results found
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get rid of certain annoying ads like roboform
get rid of certain annoying ads like roboform
453rd ranked -
627th ranked
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WHY ARE MY EMAILS IN DAY/WEEK GROUPS?
Umm Hello? Why are my emails being grouped, when my grouped option, which took me forever to find (horrific new FORCED format) is turned off? I cannot see the screen well or read my emails well with any comfort with them grouped like this. I need one list, no grouping, I have trouble reading "too much" on one screen, it's medical. I DID NOT ASK FOR OR CONCENT to a new version of AOL of any kind, this was FORCED upon me, even though I said "NO" to the newer upgrade." Switch back to your tried and true version that…
6th ranked -
Searches should include the SPAM folder
Numerous important emails have been routinely sent to my SPAM folder.
The search function didn't identify them. I was forced to sort through HUNDREDS of spam emails to find them.
Especially annoying is the inability to sort ANY folder by email address, which makes searches MUCH easier944th ranked -
Make the Filter work, so it actually blocks "From a trusted sender"
Block all "From a trusted sender" because they are not a trusted sender!!
944th ranked -
Fix the spam filter
Every day I find items from Substack contributors I subscribe to in Spam. I dutifully mark them as Not Spam thereby moving them to Inbox, but your system continues to treat subsequent items as Spam. Frankly it’s worse finding legitimate mail in Spam than spam in Inbox.
627th ranked -
Why does aol mail always display a new notice to hit next when signing in the says start over. stop changing the way to sign in.
Fix the app back to the old way of signing in. IT WORKED. Now every time I sign in it says "If your seeing this message click Next. When you do your redirected to a start over page. This is unacceptable with the amount you pay for a service. It should be flawless. And by the way every time this happens if you go back to the home page and click mail you are signed in. Extra steps for nothing. You. should refund every member their money for not providing a service without bugs.
944th ranked -
ads on e-mail
I am one of the few people on earth who is actually paying for e-mail, and now AOL wants people to pay extra to get rid of ads on the page. I will research other e-mail domains (gmail, yahoo, etc.); if I find they do not have ads on their pages, I will cancel my AOL subscription and join one of them. Just letting you know.
453rd ranked -
Spam arriving in mailbox. Legitimate mail going to spam. Never ends.
Spam arriving in mailbox. Legitimate mail going to spam. Never ends.
627th ranked -
spam with hidden address that gets around blocking
your blocking thang works until a hacker has figured out how to send spam that does not show an email address and then your block does not work. I have had a long process to get you to hear me and I deleted the raw message I sent in my complain messages. if you can go back and find my complaints to customer service you can see how he is screwing your blocking system. other wise I will save the next one and you can notify me you want it
944th ranked -
THIS FORM IS STUPID
I DONT CARE ABOUT THE ADS JUST TAKE THEM OFF THE TOP OF THE EMAIL DO IT OR I AM LEAVING
944th ranked -
I am requesting a new feature: grant "view/read only" access.
I am requesting a new feature: grant a "view/read only" access of my AOL inbox to a famiiy member ---- who has an AOL web mail address on my plan ---- to assist me going thu my many emails.
944th ranked -
WHY take away sorting by sender? It's an amazingly useful tool for skipping and deleting the trash!
Sort by sender is the best tool for dealing with trash. When I am overwhelmed with **** e-Mails or just when I need to search for an important email from one party, it gives me time to sort and prioritize.
627th ranked -
STOP REQUIRING TWO STEP EMAIL SIGN IN WHEN I HAVE IT TURNED OFF IN MY SETTINGS - I'M OLD, THIS IS ANNOYING AND UNNECESSARY!
You are a tech organization. Certainly you can fix your insistence on two step sign in for email when it is clear that I have it turned OFF in my settings. This is infuriating. Robert Wood
627th ranked -
mailbox
add more of colors and wallpapers for the mailbox
944th ranked -
i have been paying for AOL since 1993, i shouldnt have to pay extra for ad free email.
Its not professional to have women in underwear on email screen while i have customers in my business. if this continues i will drop my use of AOL and find another email source.
627th ranked -
increase screen size option
make it easier to increase screen size
304th ranked -
Stop allowing scammers to advertise at the top of the email list
The last few adverts that I hjave had at the top of the email list are spam and scammers. From dodgy 'refund management' companies to 'your storage is full', these are the sort of adverts that are usually blocked by spam filters. Yet you not only allow them through (with no option to block them), but feature them prominently. Not a great image for AOL to be portraying, 'the home of spam and scammers'.
944th ranked -
WHY DO YOU ******* MAKE ME VERIFY MY 40 YEAR OLD EMAIL ACCOUNT???
YOU IDIOTS INFLICT 2 STEP VERIFICATION ON PEOPLE THAT DON'T WANT IT. ARE YOU TOO STUPID TO REALIZE THAT'S WHY PEOPLE HAT AOL?
944th ranked -
Ridiculous- just spent a half hour with a help tech and I still cannot get the ridiculous contact list of my inbox page. takes up too much
Ridiculous- just spent a half hour with a help tech and I still cannot get the ridiculous contact list off the right side of my inbox page. takes up too much room and I have to scroll right and left to read my emails- no wonder people laugh at me when I say I still use aol
944th ranked
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