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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1227 results found

  1. Fix the Signing in Process

    Why has the sign in process gone to pot? I used to select for a phone verification by call or text and it was virtually instant, now the call to me never works, and the text option doesn't work properly I have to wait for 60 seconds to request a RE SEND CODE then it works eventually, This is very frustrating and poor by past AOL standards.

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  2. increase screen size option

    make it easier to increase screen size

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  3. BUG with deleting emails

    Since about six weeks ago, at mail.aol.com, using latest Chrome on Windows 10, if I open an email containing links, and then I click "Delete" at the top, the email is NOT deleted and instead, one of the embedded links opens in a new tab.

    Now, the only way to delete an email containing links is to FIRST SCROLL ALL THE WAY TO THE TOP, and then you can click "Delete" successfully.

    This is annoying - and I would like to see this bug fixed. Thank you.

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  4. I cannot download Emails after Thunderbird updated to V 139.

    AOL/Verizon need to work with Thunderbird in order to have Thunderbird download emails from AOL!!! Duh!

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  5. delete more than a 100 at a time

    i dont have time to delete over 50.000 emails,, have option delete from date to date,,

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  6. SOMETHING HAS CHANGED WITH DISPLAY

    i need help with a new problem on AN AOL STORY when i CLICK ON A STORY THAT HAS PICTURES THE PICTURE NOW HAVE STOPPED APPEARING I HAVE TRIED TO GET HELP FROM AOL BUT DO NOT UNDERSTAND HOW TO CORRECT THIS NEW PROBLEM AND I DON'T KNOW WHY THIS CHANGED OR HAPPENING CAN YOU PLEASE CORRECT THIS PROBLEM THANK YOU FOR YOUR TIME

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  7. I am requesting a new feature: grant "view/read only" access.

    I am requesting a new feature: grant a "view/read only" access of my AOL inbox to a famiiy member ---- who has an AOL web mail address on my plan ---- to assist me going thu my many emails.

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  8. All of a sudden, the mail icon on the aol.com Homepage, doesn't tell me if I have mail or not. I have to actually click on it to LOOK.

    All of a sudden, the mail icon on the aol.com Homepage, doesn't tell me if I have mail or not. I have to actually click on it to LOOK

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  9. 916th ranked

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  10. block mails without sender

    Bitte E Mails ohne Absender direkt blockierenund löschen.

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  11. Fix your security leak!!!

    AOL seems to have a big security issue. Support made all changes to my account to secure it. I changed the password. A persistent hacker still got in.

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  12. Alle Mails im Mailordner anzeigen und nicht verschwinden lassen.

    Mails z.B. vom SRF, der Stadt Berlin usw. sehe ich kurz im Spamordner und dann sind diese Mail weg. Oder kommen erst gar nicht an, Was ist das???
    Und es liegt nicht an Office-365. Ich benutze das Apple Mailprogramm bzw. AOL direkt. Ich kann nur Vermuten das mich noch weitere Mails nicht erreichen. Ich bin benutze AOL seit beginn. Aber wenn ich nicht sicher sein kann das Mails, warum auch immer und vom wem auch immer unterschlagen werden, dann werden ich den Anbieter wechseln müssen.

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  13. If I pay AOL mothly I should not have to pay for Ad Free mail

    If I pay you monthly I should not have to pay for Ad Free mail.

    169th ranked

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  14. mailbox

    add more of colors and wallpapers for the mailbox

    916th ranked

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  15. Add some new Themes

    It'd be nice to see a new Theme. I've rotated through all of them, and they're getting pretty stale, although were nice in the beginning. I Haven't seen a new Theme in years. Maybe use AI to create new ones.......

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  16. Saved emails continue to delete the body of the message upon sending. Please fix this

    Saved email's continue to lose their body content when sending. Only the addressees and headers are sent. This is a long standing problem that has been reported many times, without any fix or resolution.

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  17. Improve SPAM Blocker

    Your solution for blocking spam (senders) doesn't work. Some senders addresses are not shown when cursor is placed on the sender name or ID. Some messages after clicking “Block Senders” will disappear and return within 5 seconds. One example is the sender address of team@proudpatriots.com. This address is always in my spam and I can’t block the sender.

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  18. WTF mail typing

    Why does it repeatedsly DUMP all my work??????
    FURIOUS right now!!!

    I have had to repeatedly re type a detailed email so far three times.|
    For no reason it dumps ALL my work and starts out with a blank cursor
    LAPTOP

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  19. WHY DO YOU ******* MAKE ME VERIFY MY 40 YEAR OLD EMAIL ACCOUNT???

    YOU IDIOTS INFLICT 2 STEP VERIFICATION ON PEOPLE THAT DON'T WANT IT. ARE YOU TOO STUPID TO REALIZE THAT'S WHY PEOPLE HAT AOL?

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  20. Ridiculous- just spent a half hour with a help tech and I still cannot get the ridiculous contact list of my inbox page. takes up too much

    Ridiculous- just spent a half hour with a help tech and I still cannot get the ridiculous contact list off the right side of my inbox page. takes up too much room and I have to scroll right and left to read my emails- no wonder people laugh at me when I say I still use aol

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