AOL Mail Norrin
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
936 results found
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how about holiday wallpaper for the mail
holiday wallpaper for the mail
176th ranked -
Text is so tiny I can't read it
Make size settings available
344th ranked -
Reduce size of ads appearing in right block--distracting & annoying; I purposely will NOT buy products in these annoying ads.
ANNOYING ADS HAVE REVERSE EFFECT--CAUSES USER NOT TO BUY THESE ITEMS--ANNOY ME & I REFUSE TO BUY YOUR PRODUCT.
133rd ranked -
When I delete a message from the AOL app on my phone, it no longer deletes from AOL mail on my desktop. This is a major inconvenience.
Sync the program with the phone app.
93rd ranked -
Can't use carriage return/line feed when composing email
When I write a new email it won't let me to hit return to start new paragraphs. If I create the email in notepad and copy/paste it into the email it works but that is a royal pain in the neck and just is not acceptable. You want everyone to quit using AOL email? That's the way to do it.
176th ranked -
Spacing Issues & Forced Grouping by Date
Is "ANYONE LISTENING." This horrible, ridiculous, visually painful, dumbed down version of AOL (and I've used AOL mail, various email addresses for various purposes for nearing 30 years, so I'm NOT happy, I was loyal, now I feel forced to leave AOL) - is GROUPING our inbox (possibly other folders as well, honestly it's too visually painful and mind spinning to look at it to check) into time/day/week/month. NO, I want a list of my emails, one list sorted as I want it sorted - AS WE HAVE ALWAYS HAD BEFORE YOU FORCED THIS HORRIFIC CHANGE ON US. This is…
78th ranked -
32nd ranked
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don't like my emails in my inbox separated by date!!! Give me back my old format!!!
don't like my emails in my inbox separated by date!!! Give me back my old format!!!
166th ranked -
WHERE ARE THE HOLIDAY THEMES?
What happened to all the holiday themes??? Please bring them back. It at least made my day a little more festive.
156th ranked -
CANT SEE MY ADDRESS BOOK LIST UNDER AOL DESKTOP GOLD
CANT SEE MY ADDRESS BOOK LIST UNDER AOL DESKTOP GOLD
750th ranked -
Why why why is there so much unfiltered SPAM lately? Did AOL turn off all the spam filters???
Is there no longer any spam filtering here?????
455th ranked -
INCREASE THE SIZE OF ATTACHMENTS
increasing the size of attachments is essential, 25 MB like the old AOL is not much.The size should be increased between 75-100 MB
156th ranked -
Please RESTORE: open and write email in separate window/pop-out window
Please RESTORE: open and write email in separate window/pop-out window
133rd ranked -
Show the number of messages in the spam folder
Show us the number of how many spam messages are in the spam folder, just as you do in the inbox. We used to know if we had spam. Now the spam folder always looks empty. But too much is going in there, and we don't always know we need to check.
133rd ranked -
hate this new format
hate this new format, every week i send out a group bible study email, what use to take less than 5 minutes by copy and paste now takes 30-45 minutes, this is driving me crazy!
455th ranked -
I want to delete all matching a search criteria at one time, not screen by screen.
There are messages I receive daily and want to purge all of at intervals. I used to be able to search by sender and delete all. Now I am limited to delete one display (25 or 50) at a time. It's hard to delete multiple years of daily messages this way.
455th ranked -
A problem I'm having
My AOL account got hacked recently. I changed my password as a result. I'm not getting any "New Mail", however new mail is showing up in my "Recently Deleted" folder. How can this be corrected? Thank you.
455th rankedSorry to hear about your account being compromised! Updating your password is the first step to recovering it. You can find other suggestions here:
https://help.aol.com/articles/recognize-a-hacked-aol-mail-account
If you're are missing email and finding it in Trash, try this article:
https://help.aol.com/articles/find-missing-emails-in-aol-mail
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Font Colors need to be same as in the old classic email. I miss the color selection.d
FONT COLOR CHOICES ARE TERRIBLE IN THE NEW AOL MAIL!!!
455th ranked -
"Suspicious message" message
Change this -- to give the option to say the message is "okay" because the "Take Action" tab is not at all useful since it does not provide the option to verify that the message is okay. Thanks,
This message seems suspicious...
It could be from a legitimate sender, but there’s a chance it’s an attempt by a hacker to gain access to your system. Tap below to see a list of actions you can take.455th ranked -
Printing order online with NEW AOL
GIVE A CHOICE TO STAY OUT OF THE "NEW EMAIL"!!
When printing an order online, I cannot get the whole sheet to print becuz
the right side New Mail, Read Mail, etc shows. So I get only half the
information I need. THIS IS PROGRESS?? DOES ANYONE TRY THESE NEW IDEAS OUT????455th ranked
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