AOL Mail Norrin
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1193 results found
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Excessive "verification code"
I didn't change devices. I just signed out because I have two emails. I do not want to have to sign in on an alternate device just to sign in on my computer. Stop forcing these Harassing emails you Liberals.
913th ranked -
Bring back font type and size again. I can't see my emails as I'm typing. Sans serif fonts too hard to read especially so small
Bring back font type and size again. I can't see my emails as I'm typing. Sans serif fonts are too hard to read especially now that everything is so small
913th ranked -
Emails sent to self and BCCd to multiple recipients arrive with headers without content while showing "sent" but not appearing in New Mail.
The new AOL Mail fails to deliver content but displays headers; while copies sent to self fail to list as new, but display as sent. This is disturbing and harmful for correct, efficient and timely communications.
913th ranked -
Stop fleecing your users with a subscription plan to prevent deleting their emails
I have SO many different email accounts and phone numbers and somehow got no word that if I didn't log into my email account every 12 months, it would delete 20+ years worth of important emails. I understand server space is limited, but offering a paid plan that prevents this is nasty enough without giving people a chance to know how to prevent losing everything they've ever done.
913th ranked -
Hate new format
I hate your forcing me to use your new format. I can't do anything with it. It is terrible and I want the old format back - you make it impossible to do what I enjoy doing with emails. Can't save when I forward. Can't past without going to all kinds of corrections. You make it a terrible experience for me.
18th ranked -
I want to sort emails alphabetically. Easier to find things and to delete things. I used to be able to do this.
I used to be able to delete emails that I saved in my inbox by sorting alphabetically. For instance, a notice from Fed Ex I might want to keep until after I received the package. Then it's forgotten and my inbox fills up with thousands of emails. At present I have to go down by date and it takes so much time. I could eliminate so many more emails if I could sort alphabetically like I used to. Your "improvements" are not always welcomed. Please let us sort alphabetically.
566th ranked -
how can I get rid of any story from CNN?
get rid of CNN
326th ranked -
total waste of time
Texting me a code to access my email. What is the purpose??
913th ranked -
Clean up problems entering text in composing emails
Getting frequent semi-freezes during email composition, sometimes with requester asking me whether to wait or close program.
913th ranked -
Permettez au gens que quand il veulent supprimer leur compte il puisse le faire
Permettez au gens que quand il veulent supprimer leur compte il puisse le faire
566th ranked -
Wise saying
If it ain't broke, don't fix it. Words to live by...
20th ranked -
Ability to hide the subject, to, cc, and bcc fields when typing text
If the subject, to, cc, and bcc all have data, it only allows us one line to type the text. Why not allow us to hide or compress those fields when typing? My current workaround is to write the text first and, when done, fill out the subject, to, cc, and bcc fields.
913th ranked -
Two years or so after you screwed up everything about AOL mail, you would think you could have a way to scroll down through mail
Purge all the changes you made two years ago and get back to being able to scroll through mailbox, basic, simple but too hard for you "brains"
411th ranked -
block offensive email
SO once again aol is starting again to allow offensive email in my email, for along time no issue but now they turn down the blockage of these email and does nothing about them.
913th ranked -
Make it easier to read and write our emails with proper fonts (Bold) since it defaults too light!
Make it easier to read and write our emails with proper fonts (Bold) since it defaults too light!
411th ranked -
Staying Verified in the 2 step verification mode is a joke?, yes. Does not work
The subject line says it all.
913th ranked -
Enable e-rmail account holders to add verification methods through customer service.
Enable e-rmail account holders to add verification methods through customer service. I cannot get into my primary account and customer service has been worthless!!!
913th ranked -
22nd ranked
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username on aol desktop gold browser.
It is confusing on switching emails. It always stays highlighted on the top username, it does not tell you the email you are currently on. You have to go back to email to see what account you are on to switch to the owner username you wish to go to. Is should always highlight the username you are on to know to switch to the other user name
913th ranked -
subscription
How do I add a contact to the subscription category ? YOU KEEP BLOCKING a daily email I'm subscribed to. I had to go to a different emails and re-suscribe until you block it again. It's Kim Komando newsletter. Why do you consider it spam ?
326th ranked
- Don't see your idea?