Skip to content

AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1337 results found

  1. Can't respond to your email request because I don't use X or Facebook.

    It's too difficult to give feedback. AOL responded to a post I entered here with a request that I contact you via X or FB, but I'm not on them.
    Also, I don't want to pay to speak to an agent bc of a problem on your end.

    1331st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. WHY DO YOU FOOLS MAKE ME VERIFY MY 40 YEAR OLD ACCOUNT?!?

    MAY ACCOUN T IS 40 YEARS OLD. THE ONLY PEOPLE THAT ***** AROUND WITH IT ARE YOU CLOWNS

    959th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. BRING BACK SORT BY SUBJECT. ADD SORT BY SENDER Z-A. KEEP SORT BY SENDER A-Z

    PLEASE UPDATE AS ABOVE. THEN LEAVE IT ALONE. STOP MAKING UPGRADES THAT ELIMINATE NECESSARY FEATURES.

    959th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Various "Star" colors

    Please allow for different "Star" colors I may star a message that may be regarding one topic - vacation versus another msg for a book publication. Since a star is only one color I can't filter out just the starred messages regarding one topic.

    959th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Ban Audio Ads

    Every time I open my email at AOL-- which is perhaps a hundreds times a day-- I am now being forced to listen to an audio of an ad-- the same ad each time- which cannot be located nor turned off and wasn't clicked on. This is extremely annoying. Please stop this immediately.

    140th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Have Sender be one of the Sorting choices.

    Sometimes I can sort by sender and today I can't. What gives?
    I'm paying a LOT for AOL even though most everyone says I'm nuts for doing so, so THAT SHOULD be an option!

    1331st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Bring back old email format

    Your email format is totally illogical. Replying method is absurd, Did you fire the guy who did this yet?Did you fire the guy who allowed him to do it? Reinstate the old format.

    140th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Content of Saved Emails Disappears

    The body content of saved emails disappears upon sending, even though the content displays at the time of sending. Please fix this deceptive fault with the new AOL mail.

    959th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Body of Saved Emails Disappearing Upon Sending

    The new AOL Mail continues to delete/remove the content of emails that have been saved before mailing when the email is sent. This occurs despite the body of the email displaying at the time of sending. Please fix this deceptive process.

    959th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. PLEASE,

    I WOULD LIKE TO SEE ALL EMAILS

    959th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. bring back email address auto search when composing a message

    When i would compose a message and start typing an email address, it would search for existing addresses and I could select the one I want. This no longer happens.

    959th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Stopping people from sending to 50 recipients in one day? Are you folks nuts? Instead of ******* us off and loosing business offer a new p

    Instead of loosing business, get a new plan so one can actually send to more than 50 recipients in a day. Been with you 38 years...but going to gmail as don't have negative returned mail syndrome from them

    959th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Too many bots?

    I've installed a blocker on my wifi. EVERY time I log in to AOL I get messages that suspicious threats have been blocked. Stop the bots. Clean up AOL.

    959th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Stop presenting Astrology stories as if they are factual. Astrology is a Medieval belief and should be presented as entertainment only.

    I have noticed Astrology stories every day on the news feed. Stop presenting Astrology as if it is factual. Astrology is a Medieval belief and has no basis in fact.

    Each Astrology story should include a disclaimer that the story is for entertainment purposes only.

    959th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Emails & aol news

    I DO NOT WANT TO SEE AOL NEWS WITH MY EMAIL !!! IT TAKES UP 1/2 THE PAGE NOW, YOU GUYS ARE IDIOTS !! I CANT READ THE EMAILS, NOW EVEN ENLARGED !! THE FORMAT YOH GUYS CAME UP WITH SUCKS!! & EVEN CHOOSING BASIC AOL--- SUCKS!! ACTUSLLY NO DIFFERENCE THAN THE NEWER VERSION-- OH, THE NEWER VERSION-- DOESNT EVEN GIVE YOU AN AREA TO LOG OUT!! ITS NO WHERE ON THE SAME PAGE !! LIKE I SAID-- YOU GUYS SRE IDIOTS !!

    959th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. You can improve AOL mail by STOP MESSING WITH IT!

    You can improve AOL mail by STOP MESSING WITH IT!

    Stop trying to fix what isn't broken! Grrrr

    959th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Google

    I have had the same AO-**** email for over 25 years. you are using a Gmail I have had for 2 weeks to verify my AO-**** address. This is stupid on steroids

    959th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Stop with the constant codes for signing in.

    I check stay verified and it does not work. Give us the option. SOOOOO annoying

    959th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. block more senders from my spam mailbox. Currently I can only block certain emails from spam.

    I would like to be able to block all spam. Why am I not able to block all spam mail? Sometimes I get repeated spam and can only delete and not block.

    54th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. open all attachments without having to restart aolmail each time

    every time I have more than one attachment, even if it is in same email I have to close the aolmail than reopen to get the next attachment. This is extremely frustrating and time consuming. I have had this same email address for about 30 years and really don't want to have to get a new provider as I really love aol and loyalty and really do not want to change provider.
    Please help
    Thank you

    959th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

AOL Mail Norrin

Categories

Feedback and Knowledge Base