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← Customer Feedback for AOL



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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How can we improve AOL Mail?

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1426 results found

  1. Add some new Themes

    It'd be nice to see a new Theme. I've rotated through all of them, and they're getting pretty stale, although were nice in the beginning. I Haven't seen a new Theme in years. Maybe use AI to create new ones.......

    964th ranked

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  2. Saved emails continue to delete the body of the message upon sending. Please fix this

    Saved email's continue to lose their body content when sending. Only the addressees and headers are sent. This is a long standing problem that has been reported many times, without any fix or resolution.

    964th ranked

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  3. WTF mail typing

    Why does it repeatedsly DUMP all my work??????
    FURIOUS right now!!!

    I have had to repeatedly re type a detailed email so far three times.|
    For no reason it dumps ALL my work and starts out with a blank cursor
    LAPTOP

    964th ranked

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  4. Why can't I black all the garbage emails that I receive--up to 100 per day?

    Switch to gmail!

    680th ranked

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  5. Ridiculous- just spent a half hour with a help tech and I still cannot get the ridiculous contact list of my inbox page. takes up too much

    Ridiculous- just spent a half hour with a help tech and I still cannot get the ridiculous contact list off the right side of my inbox page. takes up too much room and I have to scroll right and left to read my emails- no wonder people laugh at me when I say I still use aol

    964th ranked

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  6. How do we delete thousands of email at a time? The App allows us to delete 100 at any one time.

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  7. All The Email Content Some How does Forward Correctly. No One Sees What I See

    I want to share good stuff to another person, but they don't receive the complete format I first received. It does that when I send Youtube addresses or just an email I want to forward. It is usless to send my friends anything.

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  8. Ban Audio Ads

    Every time I open my email at AOL-- which is perhaps a hundreds times a day-- I am now being forced to listen to an audio of an ad-- the same ad each time- which cannot be located nor turned off and wasn't clicked on. This is extremely annoying. Please stop this immediately.

    157th ranked

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  9. Very nice.

    964th ranked

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  10. schedule send

    add the option for schedule send and undo send in desktop webmail.

    680th ranked

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  11. Download contacts to CSV file is not working. Problem on AOL's end

    Please fix this feature so we can download or export contacts.

    964th ranked

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  12. someone else is using my identity name

    964th ranked

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  13. Poor contact list software, aweful!

    Poor contact list software! Can't edit a "list"
    of contacts
    ...and who wants to vote on an "idea"! what a joke, just fix the dang contacts software!

    964th ranked

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  14. provide email storage usage report

    Provide email users a link to display the storage usage of an email account. Providing a % usage of the allocated storage space.

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  15. Get rid of the tabs that open after clicking on email please.

    When I click on an email, the right side opens up to add contact & I do not like this. I preferred the stacking of add to contacts, calendar, etc.

    964th ranked

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  16. Spelling Check is a joke. it is not working as it is meant to be.

    Spelling Check now is a joke. It does not work as it is meant to be.
    Aaron Stieglitz

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  17. AOL you are top professinal to colect JUNK mail everyday and you share with your customes ???

    AOL now I know you are best friend with Mr.JUNK and you share with AOL customer everyday

    680th ranked

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  18. my aol mail will not load, do I NEED a aol application to load?

    My AOL MAIL will not load, do I NEED an application to load it. Ive been down for over a week now,? please help!!!

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  19. AOL IS NOT HELPFUL AT ALL. THEY ARE NASTY! THE PEOPLE THEY HAVE WORKING THERE ARE HORRIBLE AND NO HELP AT ALL.

    I would try giving the few people who still use aol some actual help when you service is NOT functioning. I bet you guys do this on purpose in order to get your customers to pay money. Since we have had no support from aol we are working on recovering our emails and switching to Gmail. Good job aol.

    424th ranked

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    Gathering Feedback  ·  0 comments  ·  Admin →
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  20. Can't respond to your email request because I don't use X or Facebook.

    It's too difficult to give feedback. AOL responded to a post I entered here with a request that I contact you via X or FB, but I'm not on them.
    Also, I don't want to pay to speak to an agent bc of a problem on your end.

    1421st ranked

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