AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1267 results found
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subscription
How do I add a contact to the subscription category ? YOU KEEP BLOCKING a daily email I'm subscribed to. I had to go to a different emails and re-suscribe until you block it again. It's Kim Komando newsletter. Why do you consider it spam ?
385th ranked -
Thanksgiving themes, Christmas themes, New Year's Day themes, Valentine themes, etc, etc, etc
I am totally agreeing with the 83rd ranked, holiday themes are very important such as Thanksgiving, Christmas, New Years, Valentine's Day, etc., etc., etc. The previous version when we used the AOL program or whatever you want to call it had those themes.
114th ranked -
Font size, color and type settings please!
We used to be able to SET or font size, color and type in settings. Right now I can only set size and type BUT it keeps defaulting to TINY when I set it in settings to MEDIUM. Please address this as I cannot read that TINY size well.
14th ranked -
STOP shoving "related contacts" in our face when sending an email. They are NOT related. Just 1 more nuisance to click off before I can send
STOP shoving "related contacts" in our face when sending an email. They are NOT related. Just 1 more nuisance to click off before I can send. RESTORE the ability to highlight and drag rather than having to cut & paste. REMOVE the silly logos on email addresses and RESTORE plain text so that we can highlight & move them to the body of our reply to avoid premature sending. And MOVE THE SEND BUTTON away from the end of the text we are composing to avoid premature sending. Hey, how about PUTTING IT BACK ON THE TOP TOOL BAR????
64th ranked -
Go back to what works
Replying to an email puts your reply at the bottom instead of on top like its the next in the string. Email list should not have the long gaps between each email. To many problems to list. Original layout worked why would you not improve what you have? Take a lesson from the porsche 911. New version blows.
33rd ranked -
better scrubbing of BAD ads... Had clicked on one by mistake and it wanted a CALL to release the computer.
better scrubbing of BAD ads... Had clicked on one by mistake and it wanted a CALL to release the computer.
475th ranked -
Holiday themes
PLEASE, PLEASE bring back the holiday themes for AOL. Mail. There are only 13 to choose from, and only seasons. I miss the cute trees and snowmen and Thanksgiving and Halloween choices.
130th ranked -
hate new email
I don't like this new email keeps deleting all my mail when I go back to find any old email they gone I want to old system
217th ranked -
Please reinstall/reinstate contacts category and the ability to insert JPG photos into e-mail.
Please reinstall/reinstate contacts category and the ability to insert JPG photos into e-mail.
35th ranked -
Get rid of the new format
I hATE the new format.....HATE HATE HATE!!!!!!! give me back the classic emails!!!!!
72nd ranked -
More poor corporate decisions
The new mail system is a POS. It's slower, poorly organized, and it's an example of people making poor decisions. Add off-shore programming and you have a sure-fire garbage system. Bring back the old system. It was quicker, organized, and user friendly.
278th ranked -
Sort emails alphabetically
Sort emails alphabetically
217th ranked -
not a fan of the new AOL appearance. ALL!!! of my emails show up as "read". I can't tell what I have read or haven't read.
Change back to the original format of where unread emails are in dark black to keep them separated from what has been read
475th ranked -
ADD DELETE CONTACTS
Deleting cached emails is impossible. Editing the contacts to remove is an overbearing process of click after click. I have a quarter of a century of emails, most of which I don't want in my contacts. Can you add a check box next to each for rapid selection and deletion? Anything would be better than the way it is now.
320th ranked -
App specific password generator doesn't work
Repair App Specific Password generator. Without it we can't use 3rd party email clients like Thunderbird.
91st ranked -
2-step login verification repeatedly fails with "Invalid barcode..." notice via Microsoft and Google authenticator apps on my iPhone.
Provide valid QR codes for 2-step login verification by Microsoft and Google authenticator apps on iPhone. Both apps repeatedly report "Invalid barcode..." so only effective recourse is to request 2-factor verification code via email to a non-AOL account... and with no permanant "trusting" of my current login device -- in this case a Windows 11 PC.
644th ranked -
Make sure advertisements are in English. I don't speak Spanish, but the advertisements at the top of my inbox list are in Spanish.
Speak English!
247th ranked -
Ich verstehe nicht englisch.
Bitte auch deutsch schreiben. Danke.
644th ranked -
print emails in batch
I should be able to print emails in batches without having to install a third party software.
921st ranked -
why isn't there any Fourth of July or Flag artwork on aol when you compose a letter
why isn't there any Fourth of July or Flag artwork anymore on aol when you compose a letter
475th ranked
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