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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1448 results found

  1. notification on desktop

    On new message arrival, show the notification of the desktop.

    695th ranked

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  2. E-Mail Service From:fgghvsfhssdf@att.net To:reply@email.aol.net,noreply@noreply.com

    How long am I suppose to wait for your OTC code on my cell phone??? or has someone hacked into AOL and this a game some one is playing ?? Let`'s get with it !!

    976th ranked

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  3. New Mail Chime Alerts Continue to Sound Long After Email Arrives....and In Duplicates.

    This is a consistently recurring fault that cannot be described in any other manner.

    976th ranked

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  4. Please keep AOL free!

    I think AOL is great email. The way a person can organize their mail into folders. AOL is great by keeping it free to use. April 18, 2025. Thanks so much for letting me use this email. How it continues. Thanks so much. By, SMK

    695th ranked

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  5. blocking duckdns phishing email bombing

    duckdns is a free dynamic dns service being used to send out mass phishing emails.

    242nd ranked

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  6. people who aren't contqacts keep coming up as possible contact address fill-ins where I write emails. Stop. I don't want that!

    Stop allowing irrelevant, outdated, unwanted email addresses to keep coming up as possible fill-ins as I write emails. It only increases chances of mis-sent emails.

    528th ranked

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  7. Spam Filter Broken

    What has happened to the Spam filter? Legitimate email is getting inexplicably place in Spam while in the middle of an on-going conversation. On 25 April, a person we were communicating with via email, sent us a follow up message. This message went to Spam without our knowledge. The person sent 3 more follow up messages, each one expressing an increased level of frustration. We also sent 3 messages because we had not heard back from the person. Today we received a very snarky email in our inbox from that same person COMPLAINING WE WERE NOT ANSWERING HER EMAILS. At…

    101st ranked

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  8. Set Login to English.

    SIGNING IN!
    Set preference to language: I prefer English

    Stop! Spanish...

    976th ranked

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  9. i want my mail to say aolmail.com (not what ur showing

    quit changing things or will delete my names from aolmail.com

    976th ranked

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  10. block more senders from my spam mailbox. Currently I can only block certain emails from spam.

    I would like to be able to block all spam. Why am I not able to block all spam mail? Sometimes I get repeated spam and can only delete and not block.

    41st ranked

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  11. If I pay AOL mothly I should not have to pay for Ad Free mail

    If I pay you monthly I should not have to pay for Ad Free mail.

    164th ranked

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  12. EMAIL PREDJUDICE

    Why doesn't AOL close my Verizon email address with as much respect/responsibility as it does my AOL email?

    976th ranked

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  13. When deleting emails, the screen that asks "are you sure you want to delete...?" should be made an OPTION! Slows down deleting

    When deleting emails, the screen that asks," Are you sure you want to delete...?" should be an OPTION! It makes deleting take so much longer. Any accidentally deleted email can easily be recovered by clicking on the "recently deleted email" link at the bottom. Please, please fix this!!

    695th ranked

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  14. WHY ARE MY EMAILS IN DAY/WEEK GROUPS?

    Umm Hello? Why are my emails being grouped, when my grouped option, which took me forever to find (horrific new FORCED format) is turned off? I cannot see the screen well or read my emails well with any comfort with them grouped like this. I need one list, no grouping, I have trouble reading "too much" on one screen, it's medical. I DID NOT ASK FOR OR CONCENT to a new version of AOL of any kind, this was FORCED upon me, even though I said "NO" to the newer upgrade." Switch back to your tried and true version that…

    10th ranked

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  15. increase screen size option

    make it easier to increase screen size

    316th ranked

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  16. Pointless

    You verify my AOL with a code you send to my Gmail of which you have no control. I have had the same AOL address for over 25 years.

    695th ranked

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  17. BUG with deleting emails

    Since about six weeks ago, at mail.aol.com, using latest Chrome on Windows 10, if I open an email containing links, and then I click "Delete" at the top, the email is NOT deleted and instead, one of the embedded links opens in a new tab.

    Now, the only way to delete an email containing links is to FIRST SCROLL ALL THE WAY TO THE TOP, and then you can click "Delete" successfully.

    This is annoying - and I would like to see this bug fixed. Thank you.

    976th ranked

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  18. I cannot download Emails after Thunderbird updated to V 139.

    AOL/Verizon need to work with Thunderbird in order to have Thunderbird download emails from AOL!!! Duh!

    976th ranked

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  19. delete more than a 100 at a time

    i dont have time to delete over 50.000 emails,, have option delete from date to date,,

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  20. SOMETHING HAS CHANGED WITH DISPLAY

    i need help with a new problem on AN AOL STORY when i CLICK ON A STORY THAT HAS PICTURES THE PICTURE NOW HAVE STOPPED APPEARING I HAVE TRIED TO GET HELP FROM AOL BUT DO NOT UNDERSTAND HOW TO CORRECT THIS NEW PROBLEM AND I DON'T KNOW WHY THIS CHANGED OR HAPPENING CAN YOU PLEASE CORRECT THIS PROBLEM THANK YOU FOR YOUR TIME

    976th ranked

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AOL Mail Norrin

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