AOL Mail Norrin

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1289 results found
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Updated aol app now not working
App aol not working
643rd ranked -
Can you initiate an interim re-login without completely kicking me out?!
I sort of understand that you want to make sure logins are fresh for security reasons, esp for those of us who remain logged in for days at a time. The problem is that you simply kick me out to force a re-login, which is lazy and unnecessary. I'm working, I've got several items open, and I've got a contingent of 6-8 searches on tabs across the top (love that feature by the way) that I reference often. I will often launch a search as a reminder for something I need to address but don't have time at the moment…
643rd ranked -
Contact List Problem
Both my first and last name contact lists are not in the proper alphabetical order. My case #20521419. Please look into this. Appears to be website design problem at your end. Thank you.
643rd ranked -
I would like to suggest to bring back the option to print out the whole list at once.
I would like to suggest to bring back the option to print out the whole list at once.
643rd ranked -
Why can't the "blocked senders" page be like the other pages and show the date a sender email was received and or blocked?
Why can't the "blocked senders" page be like the other pages and show the date a sender email was received and or blocked?
278th ranked -
Date/Time stamp
Date/Time stamp: I would like to see the entire date/time stamp on all my emails even the current day emails. Instead of "Today 2:27 pm" or "Yesterday 3:52 pm" NO.... I want to see "09/20/23 2:27 pm" or "09/19/23 3:52 pm"
246th ranked -
regular expressions in filters
Add Regular Expression function to Filters.
Regular Expressions are essentially a user-accessible programming language that makes Filters more precise/accurate/powerful.
For example, "John" is not the same as "John Smith", but, if I ask for "John", I get both, plus "John Jones", etc. But, "^John$" means just "John" on the line.
RegEx may also significantly speed up AOL's processing and reduce the number of filters people want, which reduces AOL's processing load. For example, "Home *Warranty" (notice the " *" which matches zero or more spaces) matches "HomeWarranty", "Home Warranty", and "Home Warranty". This is very useful for rerouting junk mail…
924th ranked -
new aol mail
new aol mail goes directly to today on aol instead of my inbox. i already changed the settings but it still redirects to today on aol instead of the inbox. please fix
75th ranked -
924th ranked
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Sorting emails after searching
After you search for a word, etc in emails. There are only 4 options to sort. I need, and I would think most people would need, to search by individual email sender. If it is a common word you get lots or returns and can't wade through all of it easily. Should actually be able to sort by each column and be done. It is 2024 afterall, not 1990.
643rd ranked -
NO CHOICE OF FONT, NO CHOICE OF SIZE OF TEXT, NO SPELL CHECK......AND I SEE THAT I AM NOT THE ONLY ONE.....GUESS IT IS TIME FOR ME TO CHANGE
NO CHOICE OF FONT, NO CHOICE OF SIZE OF TEXT, NO SPELL CHECK......AND I SEE THAT I AM NOT THE ONLY ONE.....GUESS IT IS TIME FOR ME TO CHANGE TO SOMEONE ELSE UNLESS YOU GIVE ME BACK THE ORIGINAL FORMAT THAT I HAVE HAD FOR YEARS.!
91st ranked -
Vulgar emails
Allow subscribers to add more than 1000 blocked addresses to their blocked list (unless you are going to screen the highly inappropriate and vulgar messages that get through). I already pay for "less ads" but was told (Case# 21539778) that in order to get more in my blocked list it would cost an additional $39.99/month. PLEASE GET RID OF SEXUAL EMAILS, SCAMS AND BAD ACTORS. You are not doing enough at all.
246th ranked -
Revert to previous email format
The new format is confusing when replying to a message a 2nd or subsequent time. Do NOT like the new email, want to revert to Classic email.
318th ranked -
really miss the ability to easily view "all emails from/to sender" from a single selected email.
In classic view I could right click or select an action from the menu up top that would display all the emails from or to the sender when an email was selected or open. This is a very useful feature. Please bring this back!
119th ranked -
Where is the insert icon? I cannot insert pics now? That is helpful. Yes, that was sarcasm. The more I use this the more I hate it.
Seriously have not found a new feature that makes it better. I will be spending my holiday weekend getting new email. YOU SUCK!!!
91st ranked -
give support staff the answers to the info required to verify ownership of accounts.
Give support staff access to the info required to verify account ownership such as security questions and account owners names. If support staff had access to the security question answers, they could help account holders and avoid getting the account suspended or temporarily locked. support staff should have unlimited attempts to security questions back up info and user names.
643rd ranked -
can't print from email
you need to eliminate the box on the right which you use advertising on since it blocks part of the message and for some reason my printer will not print out a copy for my records.
216th ranked -
show email ADDRESSES, not aliases in mail list
There is no way to show the actual sender ADDRESS in the new "improved" mail window. This makes it impossible to verify a sender or identify phishing scams.
101st ranked -
offer program like HEY for my aol - I will gladly pay for that - see Ezra Klein in NYT 4/7/24
screen out easily the multitude of e mails I get daily!!!
643rd ranked -
How can I eliminate Fox "news" stories from the feed.
How can I eliminate Fox "news" stories from the feed.
383rd ranked
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