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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1424 results found

  1. windows xp

    AOL Mail does not work with Windows XP.
    I use the Firefox Browser on my Windows XP desktop.
    In May 2024 I could see my emails using AOL Mail in the browser.
    Now in June 2024 it will not show me all my emails.
    I did open an email, but it would not let me close the email.
    On the right side of the screen there used to be ads. Now that part of the screen is blank.

    Would like to go back to pre May 2024 AOL Mail, or please correct the AOL Mail software so it will work…

    680th ranked

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  2. SORTING functions

    you took away ability to sort mail by sender!!!! what!!! stupid..we should be able to sort in all different ways!!

    680th ranked

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  3. AOL's new Search failure -

    when doing a SEARCH, AOL no longer searches the TRASH or SPAM folders. WHY NOT ????? The folders are still e-mail. or else give an option to search these

    217th ranked

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  4. Anmeldung

    Wenn Sie überprüfen wollen ob ein Mensch vor dem PC sitzt, dann machen Sie die Bilder so groß und genau, das ein Mensch sie auch erkennen kann. So wie es jetzt ist, ist das gar nichts

    964th ranked

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  5. 964th ranked

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  6. Revert to previous email format

    The new format is confusing when replying to a message a 2nd or subsequent time. Do NOT like the new email, want to revert to Classic email.

    270th ranked

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  7. WHERE ARE THE HOLIDAY THEMES?

    What happened to all the holiday themes??? Please bring them back. It at least made my day a little more festive.

    165th ranked

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  8. aol mail format

    Pls revert back to the classic format. I still hate this new format.

    270th ranked

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  9. The search function does not work well at all and does not search all mail.

    Bring back the old search function. The search button that was by the compose button functioned effectively and one could actually FIND what you were looking for. The current button does NOT locate all the searched for emails. Very frustrating.

    49th ranked

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  10. How to improve it? GO BACK to the original version.

    Just go back to the standard version

    70th ranked

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  11. A problem I'm having

    My AOL account got hacked recently. I changed my password as a result. I'm not getting any "New Mail", however new mail is showing up in my "Recently Deleted" folder. How can this be corrected? Thank you.

    519th ranked

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  12. Make bold subject after reading an email and then marking it unread and leaving in inbox

    Make bold subject after reading an email and then marking it unread and leaving in inbox.
    sequence:
    1. I read an new email (which is bold and in "new"
    2. I then select "Mark Unread"
    3. When I return to my inbox it shows up as unread but is no longer bold font. I think anyting marked unread should be bold.

    964th ranked

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  13. LET THE DAMYUMM PAGE OPEN AS WIDE AS THE EMAIL!!!

    I AM NOT SCROLLING BACK AND FORTH TO READ MY DAYUMM MAIL.

    FIX THE SHYT OR I WILL LEAVE!!!!!!!!!!!!!

    964th ranked

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  14. BRING BACK THE CUSTOM DICTIONARY!!

    BRING BACK THE CUSTOM DICTIONARY!!

    964th ranked

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  15. classic email back please - no real reason to change that

    Please, we want the old view back. Why change something, which was good, easy to use and reliable ?

    76th ranked

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  16. Stop the McAfee License Renewal Notice ads!!!!!

    Please stop the McAfee License Renewal Notice ads. They are deceptive. I don't nor will I ever have McAfee's **** software installed. No matter what I do, they won't go away. I'm thinking about reporting it to the FTC for deceptive sales practices.

    204th ranked

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  17. Harassment or inability to handle modern technology-WIFI extender

    Recently, you asking me to log in on my mobile phone several times during the day. Is theis new form of HARASSMENT? You do not provide "Stay Signed " box on the mobile version. Possibly, you atavistic system cannot recognize WIFI extender recently added. Fix the system instead harassing users. Unless HARASSMENT is your DAILY JOY.
    Not RUSSIA or CHINA are our enemies by our totalitarian systems

    519th ranked

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  18. 519th ranked

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  19. Without being able to sort by sender, I am no longer interested in having AOL

    WHen you are cleaning out your inbox, sorting by sender is the easiest way to mass delete when you get a ton of emails. Taking this away, means you most likely lost my business.

    76th ranked

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  20. how about holiday wallpaper for the mail

    holiday wallpaper for the mail

    204th ranked

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AOL Mail Norrin

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