AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1448 results found
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361st ranked
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valid emails went to spam folder!
ANGRY, FRUSTRATED, OUTRAGED.. for three weeks, a friend and I have been unable to send or receive each other's emails. They would be "sent" but would not arrive. We have been contacts since AOL began. We finally "found" all the missing emails in SPAM. Reason? According to AOL, we each "had marked this email as spam". WE DID NOT EVER MARK EACH OTHER'S EMAILS AS SPAM! This resulted in many important missed communications. WHY DID YOU DO THIS? We have pressed the field for NOT SPAM but the emails remain in SPAM. This is infuriating and unacceptable.
361st rankedAny chance you have a third party app (e.g. something on your phone) connected to your account? Hopefully this help article is useful to you.
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Go back to the classic layout
Go back to the classic layout
219th ranked -
stop erasing additions to draft, mistaking as already sent
try adding to email draft, but system erases, notes already sent. NOT sent. Suspect system mistakes reference recent other emails to same destination, same topic. Need fix problem with AOL email system.
528th ranked -
mail format
When sending and responding and then responding again, multiple times, on the screen a line down the left side appears. And then with multiple emails, another line and another line, etc appear. This takes up too much room on the left side of each email. Please either remove this feature, or make it an option in the settings.
695th ranked -
Autocorrect spelling while typing (key words: WHILE TYPING)
I've sent several requests for restoration of autocorrect spelling while typing. It works fine in this feedback field. PLEASE restore it to the email composition. It's ridiculous to have lost it in your new and disruptive format. The idea of going to the bottom and selecting "Check spelling" is absurd. Autocorrect works - evident here. Please please please restore autocorrect while typing to the email composition. (During this typing, my spelling was autocorrected at least six times because I type fast.) Come on, techies. Fix it. Restore it.
150th rankedWe recommend you check your browser's settings to have the ''Check for spelling errors when you type text on web pages'' option enabled/turned on.
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Go back toi the way it was
I don't like this new format. The way the older system was set was easy and quick for me to use. I am not impressed by this change. Please set it back/
62nd ranked -
Please remember selected sort function
Please make it so the selected "sort" function remains the same unless changed by user. People prefer their mail to be sorted in certain ways and once selected it should not automatically revert the to a format they do not desire. Thanks
274th ranked -
Revert to previous email format
The new format is confusing when replying to a message a 2nd or subsequent time. Do NOT like the new email, want to revert to Classic email.
242nd ranked -
Datenschutz
Nicht mehr jedes mal identifizieren
695th ranked -
695th ranked
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Calendar not functioning - cannot edit or add events
My Calendar not Functioning cannot add or edit event
528th ranked -
make billing and cancel easier to find!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Locating my plan vs other plans and ability to cancel is virtually impossible to find. AOL continues to be most irritating and have never been at all pleased with it, but just stuck.
695th ranked -
Email change language
The email that I received turned to Greek in the computer, both on AOL Desktop Gold and AOL website. ALready did troubleshooting as necessary. ON the other hand, the same email on the phone is still in English. Even the preview of the email in the computer is in English but when opened, it goes to Greek.
695th ranked -
One of my contacts keeps going to spam even though I keep marking it as not spam. Need a way to prevent this!
One of my contacts keeps going to spam even though I keep marking it as not spam. Need a way to prevent this! What about a safe sender list?
431st rankedOnce you mark a message as "Not Spam", our filters will no longer place messages from that sender in your Spam folder. Is it possible you are using a 3rd party app?
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Glitch line | Forward Email
seeing multiple glitch lines in the left side of the screen, when forwarding an email to someone. If it's multiple forwarded emails, the left side lines are increasing, and the body of the emails are not in line.
695th ranked -
print too small have it set to large and its tiny
We need a larger print option, today its smaller than 2 days ago, what the heck is going on
528th ranked -
Adding or editing contacts is very cumbersome.
Adding new, or editing existing, contacts is very cumbersome. I always have to click "show 34 more". How about a spreadsheet format list, like excel, similar to what we used to have?
695th ranked -
new AOL mail
I hate your new aol, pls bring back the classic aol. This sucks and I may have to consider changing emails.
242nd ranked -
allow removing ad panel which chops off right side of pages I want to print
AD panel causes my pages to be cropped so that I only get left side of printed pages. Allow removing ads for printing.
242nd ranked
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