AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1317 results found
-
This is very stupid, every week you have to update the sign in, do better guys this never happen before
This is very stupid, every week you have to update the sign in, do better guys this never happen before
412th ranked -
Sign in Screen change needs to be like it was
On the sign in screen, I prefer that you would have left in the button to preview the password screen as to check the password before signing in . If I miss spell the password 3 times, then I am blocked out and have to go through a complicated procedure to be able to again sign in.
154th ranked -
Improve customer service, less greedy for fees. Find internal bugs
AOL tech support phone system is not sensitive to respond. Some time I need to repeat multiple times to get through. I had a bad experience with your technician, had difficulties to get through, when I put number 1 in the survey, it automatically changed to 4. Some people designed a software to cheat the AOL administration. AOL service is deteriorating, Greedy for fees but not to improve quality. One tech hanged up my phone call. An investigation is needed to find this bug. Please learn how Gmail is doing, to find why you are left behind.
663rd ranked -
505th ranked
-
PAY TO STOP ADVERTISING What Greed Monger came up with this idea??
What a nice way to reward all of your faithful customers!!! Make them pay to stop advertising that you put in there email. I hope this starts a customer revolt that shuts AOL/YAHOO down. Greed at its best, thanks AOL for rewarding me for being a loyal customer for years. I will be looking into leaving you. Louis
948th ranked -
POOR EMAIL forwarding COMPOSURE FROM A LINK IN READ EMAIL
If I try to forward an email using an email I've read and have been supplied with a new email contact, the automatic population of the linked email for the new person doesn't get added to the new composing email.
I hope I've said this correctly....Just another critical item to correct or bring back the old format! PRETTY PLEASE!
948th ranked -
Settings provides no help with auto fill malfunctions. Don't use Twitter no AOL help
Settings provides no help for auto fill malfunctions. Dont'f use Twitter. No AOL help desk. Will only accept emails if they concern abuse or access neither of which will serve my purpose.
948th ranked -
Cannot control the fonts. Have friends who need to read larger printing.
Please keep the fonts larger for elderly people.
412th ranked -
Your 'new' look looks exactly like Yahoo! The font, the appearance - the whole feel of the page looks the same.
Your 'new' look looks exactly like Yahoo! The font, the appearance - the whole feel of the page looks the same. Did you folks just copy what they do? Bring back the former, classic look!
110th ranked -
want to improve aol?simple,once it starts to work LEAVE IT SIMPLE ALONE,this way everybody understand and dont waste the time of day figurei
ONCE YOU FIGURE OUT THE SYSTEM WORK,AND EVERY BODY UNDERSTANDS,JUST LEAVE IT A LONE FOR THE NEXT 20YEARS,THIS WAY EVERY BODY NOW UNDERSTAND,AND DONT WASTE THEIR DAY TRYING TO FIGURE OUT WHAT YOUR DOING,HOW THAT
663rd ranked -
Give me back my New Mail inbox.
My New Mail inbox has disappeared and it would be nice to have it back
663rd rankedPlease let us know if this help article helps you switch back to New/Old: https://help.aol.com/articles/switch-your-inbox-style-in-aol-mail
-
File attachements to be shown at top rather than end of email
It is really frustrating that attachments are now at the end of the email thread - especially when there is a conversation over several messages. I couldn't find an option and this is the one thing that I don't like about the new format - but as I send and receive a lot of files it matters
207th ranked -
signature space is a problem
I am very displeased with your new format. I was trying to revise my signature space and now it is too large and double spaced. this takes up too much room and is annoying to the readers. I also have lost the color to my regular emails I send. This is part of my signature writing program.
230th ranked -
preview attachments
Users are being greatly inconvenienced by being forced to download attachments before being able to view them. It is time consuming to have to download an attachment, create a file to hold it in, and then open it. That is simply too many steps to go through view an attachment. Previously, a user could simply click on an attachment and preview it. The current method is too time consuming and makes that AOL mail feature inferior to the previous "click and view" method. PLEASE! Change it back to "click and see preview.." That will be much more appealing to your…
259th ranked -
Recipients overlook attachments that now are at the BOTTOM of emails we send. Put attachments back at the TOP where they were in Classic.
Recipients overlook attachments that now are at the BOTTOM of emails we send.
Put attachments back at the TOP where they were in Classic.259th ranked -
pouvoir trier les mails par expéditeur ou objet comme avant
Je ne peux plus faire de tri par objet
663rd ranked -
Stop sending unnecessary "Email sender verification notices" or at least add a tab that says this sender is safe!!!!
Stop sending unnecessary "Email sender verification notices" or at least add a tab that give me the option of saying that this sender is safe!!!!
663rd ranked -
663rd ranked
-
carriage return
Carriage return will not work in email. Can't separate out lines in email. Can't add a contact (because it requires a carriage return). It does work on rare occasions, but this is a serious glitch that makes using the system very difficult. It truly seems like AOL is trying to LOSE customers.
207th ranked -
Previously, you could sort emails from A-Z and from Z-A. Now it only has sort sender A-Z.
Allowing it to sort emails from A-Z and Z-A would be helpful. It used to be this way. Now it's only allowing sorting sender A-Z. Since I have 5000+ emails, I like to go from the bottom since it takes so long to go through and delete ones I don't need.
412th ranked
- Don't see your idea?