AOL Mail Norrin
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1191 results found
-
Outdated AOL How To Documentation
Your (?) to get you to a search & query on how to find or fix things, customize things is 100% outdated for the users you FORCED to take on this new, unimproved, horrid new design. EVERY answer on how to via AOL's how to pages, are for the WONDERFUL & normal AOL email version, which I was, without my knowledge or consent forced off of. Not one of the AOL Documented Pages on How To do, find or customize anything is based upon this God awful "non-AOL" type of email or care for their very old (decades) loyal users…
108th ranked -
Why can I not revert back to old mail?
Why can I not revert back to old mail?
913th ranked -
Want to format email list columns
It's nice. But can I format email list columns - like have the date/time first on the left instead of on the extreme right??
95th ranked -
keep the email like it was
Old email was the best way. Give the people a choice!
566th ranked -
Restore "Old" email handling of links:
When a link is embedded as text in an incoming message, recognize it and underline it - and (most important) if I click on it, follow it and open that location in a new tab.
42nd ranked -
where in H___ IS oLD mAIL?
Where is Old Mail?
913th ranked -
The Previous AOL worked very well for me. Go back or I will go to GOOG.
I have been on AOL for many, many years. The new system does not work for me. I would like to go back to the old system.
Without reverting to the previous system, will be forced to move to another email system.913th ranked -
send read mail to old mail
I don't like my read mail remaining in new mail - I want emails that I've read to disappear into old mail
75th ranked -
Related Contacts Popups.
How can the Related Contacts Pop Up windows be disabled? They are very disruptive and not at all helpful. Please advise. Thank you.
411th ranked -
GO BACK TO THE OLD FORMAT. THIS NEW ONE STINKS BIG TIME!!!!!
GO BACK TO THE OLD FORMAT. THIS NEW ONE STINKS BIG TIME!!!!!
411th ranked -
Show the full email address in new mail to be able to identify spam before opening
Show the full email address in new mail to be able to identify spam before opening. Currently, we do not see enough of the email address to determine if it is legitimate or spam email. This seems like a “no brainer” but, yet, AOL has not figured it out yet. At least with the old AOL mail, we were able to adjust heading widths to our liking. That feature is gone! Why?
411th ranked -
separate email window
Bring back the option to open an email in a new window. It is a useful feature that aids productivity.
I cannot believe how someone in the design team thought it was a good idea to remove!
54th ranked -
Stop the automatic link previews!
New email automatically inserts link previews when composing. That's not how email works. It isn't a blog post. Turn that nonsense off!
566th ranked -
It is NOT an IMPROVEMENT when you REMOVE THE BASIC FUNDAMENTALS USED to Write an Email.
IN OLD AOL EMAIL, WE HAD...
A long list of FONTS to choose from
We had more options on SIZE OF FONT
Old AOL had a larger choice of COLORS of FONT to choose with the OPTION to ADD PERSONAL COLORS
We could place an email IN A NEW WINDOW!
We could CONTROL the SIZE of the WINDOW and the PLACEMENT
****When SENDING an Email, we typed the first few letters of the email addy and the EMAIL APPEARED. NOW a NAME appears. If we are writing an email, the NAME SHOULD NOT APPEAR IN THE SENDER BOX ....THE EMAIL…
566th ranked -
spam count display
Display the folder count against the Spam Folder -
The Spam Folder used to show the count of email in it. It currently does not. As a direct result, combined with AOL's apparently more aggressive spam filtering, messages have been accumulating in my spam folder without my realizing it. That means I have missed important messages because I did not have any reason to look in the spam folder!
Please, put the count of messages back in the left column for the Spam Folder.266th ranked -
I need more holiday and festive backgrounds to apply to my email. Like: Christmas, 4th of July, Birthday, Memorial Day, Vlalentine's Day!!!
I need more holiday and festive backgrounds to apply to my email. Like: Christmas, 4th of July, Birthday, Memorial Day, Vlalentine's Day!!
326th ranked -
contact list add comma separated email address
Allow multiple, comma-separated email address to be pasted into a contact list (WHY, in a LIST, implying the need for multiple email addresses, as opposed to a CONTACT, would AOL limit the add address field to MANUALLY TYPED ADDRESSES ONE AT A FREAKING TIME?????????????????) Jeez Cmon
566th ranked -
Spam Filter Broken
What has happened to the Spam filter? Legitimate email is getting inexplicably place in Spam while in the middle of an on-going conversation. On 25 April, a person we were communicating with via email, sent us a follow up message. This message went to Spam without our knowledge. The person sent 3 more follow up messages, each one expressing an increased level of frustration. We also sent 3 messages because we had not heard back from the person. Today we received a very snarky email in our inbox from that same person COMPLAINING WE WERE NOT ANSWERING HER EMAILS. At…
566th ranked -
I can't just print an attachment anymore, I have to use space on my hard drive. I HATE AOL!!
YOU SUCK SO MUCH!! THERE WAS NO NEED TO FIX SOMETHING THAT WAS NOT BROKEN. I HATE THAT I NOW HAVE TO DUMP AOL AFTER 30 YEARS TO FIND A NEW EMAIL PROVIDER THAT DOESN'T SUCK AND HATE THEIR OWN LOYAL USERS. ********.
112th ranked -
PLEASE give us some holiday themes!
Pleasegive us holiday themes. Why is it so hard to do this? The older version gave us lots of holiday choices!
326th ranked
- Don't see your idea?