AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1298 results found
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exporting of distribution lists
There used to be a way to export a certain distribution list but now that feature is gone. All you can do is export the entire contact list and that's not what is needed.
318th ranked -
VPN - are you bleeping nuts- banks allow VPNs. Are you top secret Pentagon or just aholes\
Normally financial institutions allow to log in with VPN down and many allow VPN use. You need to get a life instead acting liike fascists. We should be allowed to use VPNs, You are not Pentagon to block VPNS. God forbid somebody accessed our Spam. You act as pompous aholes not caring about users. We need VPN to protect ourselves on line. The complaint to my Congress rep is coming.
469th ranked -
Are you bleeping nuts- why more security than financial institutions
I cannot access my spam, draft folders. I logged on and than put back VPN which many vendors allow. Financial institutions allow VPNs. ARE YOU HARASSING ME OR YOU ARE JUST BLEEPING IDIOTS? Can you start being civilized? Who would care to break into spam or trash folders. I will contact my Congress rep about this HARASSMENT.
469th ranked -
Search mail function
What happened to the search function? I used to get a list of my emails that contained a keyword. Now keywords MIGHT be highlighted, and I have to scroll through months of emails to retrieve what is pertinent. FIX THIS, your new design is NOT an improvement.
166th ranked -
Delay with the emails
Delay with the posting of the emails that already came in
928th ranked -
166th ranked
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When I reply/forward to respond to an email, I used to be able to click Back after sending the response to return to the original message.
How can I get back to the original message without hunting for it after responding to an email?
166th ranked -
EVERYTHING is too Slow
WHY does this forced upon us horrific, loss of functionally, added unwanted functionality, take a "updating bar" and time consuming about of time just to delete your deleted folder? THE NORMAL AOL VS. WE ALL LOVED AND STAYED LOYAL TO SINCE THE BEGINNING OF AOL, HAD ONE CLICK ON DELETE, AND POOF IT WAS GONE. Now? Now you click delete, see a bar as it's processing, and it takes multiple seconds to complete the task. YOU DESTROYED AOL and no one, including Yahoo users, wants Yahoo looking, feeling or acting like email? Care to response w/out marking it responded and…
166th ranked -
GO BACK THE THE CLASSIC EMAIL!!
If it's not broken, don't try to fix it!! Get rid of the truncated lists of contacts. I have 20+ contacts beginning with S and I can only see 4. Just give us a full list with a search facility it would be much quicker and cleaner and get rid if the stupid emojis at the side of all the contacts!!!!! Stop cluttering up the space with objects that are of no useful purpose except to look pretty, which they don't!!
469th ranked -
Remove videos that must time out from articles. There is no way to exit the video, I have to just let it time out. Not a good idea.
Remove the videos
469th ranked -
address book
i do not want to have the 15 more on the address book, i want a complete list of all my contacts. I've been your member for too many years and i want to have someone to make it right.
382nd ranked -
928th ranked
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Subfolders
Some of my subfolders are not hiding properly in my aol mailbox. Some are working properly, but some are not.
928th ranked -
Adjust Column Width
Display column headers along with the ability to adjust column width like Microsoft Outlook. Unimaginable AOL "new" interface doesn't have this capability. You are essentially begging users to leave your platform without this basic function.
129th ranked -
Bad... And getting worse!
I had high hopes for the new format, as it greatly mimics current Outlook UX and like the upgraded Features. But... after using it for a few months, its PAINFULLY clear, the new AOL Mail is just LIPSTICK ON THE SAME OLD PIG! - There still no way aggregate email or make follow up notes. And there is no way to mark an email as Urgent or Important. The Biggest Issues is the Non-Stop ADS! And now, the Ads are so Invasive, there is a nasty little popup that you get when you try to hide the ads! Of course,…
469th ranked -
Place all buttons at the bottom of the screen at the top along with move, delete and spam
Placing the send, attach and spelling buttons at the top along with the move, delete and spam is far more sensible from an ergonomic perspective.....less awkward!
469th ranked -
New Aol Themes the current ones are boring
All of the current AOL themes are boring we need fun colorful ones and definitely more that go with the current season
382nd ranked -
469th ranked
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**** your new mail!
**** your new mail!
643rd ranked -
Support 3rd party email apps
Support 3rd party email programs. We have been a long time user of AOL email, but now must leave, because you do not now support 3rd part email programs. We have multiple email providers and need to look at all our email in one central location. Since you do. not do that and others do, we must leave your service and transfer all our stuff to our other email provider.
928th ranked
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