AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1232 results found
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Make the letters larger...they are very hard t read for an older person who has eye sight problems.
Make the letters larger, they are very hard for an older person to read if the person has any eyesight problems.
20th ranked -
Please take the stripe along the left side when we forward an email.
Lately we get a stripe down the side of an email if we forward the email. We don't like the stripe. Please take this off!! This is down the left side of the email. We do not like this.
940th ranked -
email preview no longer working
Email Preview Pane No Longer Loads the next email after delete
When in preview mode: Emails listed on the left and email body and text on the right. After reading the email and press delete, the next unread email will no longer load without having to manually click on it. Was this a new, recent change? This seems to have started a few weeks ago from 8/01/2024. Please fix this, as it's very annoying to have to click every time to get the next email to load.
940th ranked -
classic email back please - no real reason to change that
Please, we want the old view back. Why change something, which was good, easy to use and reliable ?
77th ranked -
Go back to old format or give us a choice
Simple choice button works best.
940th ranked -
Why did you change our email format? I hate it! Too small to read easily; too much blank space wasted on the sides of the opened email.
Why did you change our email format? I hate it! Too small to read easily; too much blank space wasted on the sides of the opened email.
656th ranked -
I HATE the new version and I will not stay without sorting options for mail. I am also missing 500 emails
YOU MUST be able to sort mail by sender and by date
74th ranked -
don't like my emails in my inbox separated by date!!! Give me back my old format!!!
don't like my emails in my inbox separated by date!!! Give me back my old format!!!
176th ranked -
i do not like your updated news items with that anoying video stuff that you make me watch to get to the next thing. Pleas get rid now.
I do not like your updated news items with that annoying video stuff that you make me watch to get to the next thing. Pleas get rid of that now.
255th ranked -
The identify the pictures is not working right. It tells me I made too many attempts the first time I did it. I had the right answers.
It rid the of the identify the pictures. It is not working. The first time today that I tried to sign on, it told me I had made too many attempts and to try again tomorrow. Nonsense. I had only tried once, and my answers were right. It happened again right now. I already have a password and you text me. Enough is enough!
940th ranked -
need the old format back. New format has too much wasted space to the right of the text. I have to click away the wasted space for each mess
Need the old format back. New format has too much wasted white space to the right of the text. I have to click away the wasted space (by clicking on the hide arrow while reading each msg. Waste of my time!
167th ranked -
940th ranked
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LOG ON 2 STEPS
"Next time you sign in here, you won’t be asked to complete 2-step verification." When is this going to happen? Still have to find my phone to log on.
255th ranked -
Allow users to change the order of labels
Allow users to change the order of labels such as Inbox, Sent, Spam, Trash, etc, so they can be easily accessed by how frequently they are used
940th ranked -
direct access to email
direct access to email
501st ranked -
Kindly remove the lines on the left hand side whenever there are replies on an email.
Kindly remove the lines on the left hand side whenever there are replies on an email.
656th ranked -
Metal Roof Ad over inbox mail AND other Ads (big problem)
I keep choosing to hide ads that are irrelevant to me, click "other" have tried "offensive "have tried all options of why when providing feedback as to why I want to hide the ad," AS SOON AS I'M DONE THE SAME AD/ADS CONTINUE TO SHOW? It's bad enough that we're spammed with these irrelevant Ads since AOL became "YAHOO LIKE," but you're providing an option to hide an Ad you're not interested in for whatever your reason, and to provide feedback about why, and then your "latest upgrade/downgrade" continues to show it to you anyway? Is anyone driving this train?
77th ranked -
please stop annoying us suggesting contact every time I send an email
please stop annoying us suggesting contact every time I send an email
407th ranked -
One of my contacts keeps going to spam even though I keep marking it as not spam. Need a way to prevent this!
One of my contacts keeps going to spam even though I keep marking it as not spam. Need a way to prevent this! What about a safe sender list?
407th rankedOnce you mark a message as "Not Spam", our filters will no longer place messages from that sender in your Spam folder. Is it possible you are using a 3rd party app?
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more diversity in stationary
Will you offer more racial diversity in the stationary? Love the kitties and puppy dogs, though.
228th ranked
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