AOL Mail Norrin

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1271 results found
-
email showing as suspecious
How do i top getting notification that "This message seems suspicious...
It could be from a legitimate sender, but there’s a chance it’s an attempt by a hacker to gain access to your system. Tap below to see a list of actions you can take." When it comes from someone who has been in my contact list from day 1. (forever) what is the easiest way to get that message to not come again for anyone in my contacts.921st ranked -
Stupid is as.................
Stupid Does!!!! I have had the same aol email for over 25 years. You opt to use my year old gmail account to verify my aol.. DUH!!!
921st ranked -
New Mail Chime Alerts Continue to Sound Long After Email Arrives....and In Duplicates.
This is a consistently recurring fault that cannot be described in any other manner.
921st ranked -
New Mail Chime Alerts Continue to Sound Long After Email Arrives....and In Duplicates.
This is a consistently recurring fault that cannot be described in any other manner.
921st ranked -
Password Change
I’m trying to change my password to access AOL mail. I (finally) found the link to do so, under Help under Privacy (I think). Why isn’t there a more direct/obvious access? More importantly, when I try to use it, it asks me to log in (even though I’m ALREADY logged in!!), but when I do log in, all I can get is a “WEB SERVER ERROR” page.
This is - or should be - a very simple, easily accessible function! In this day and age (with data breaches every other day, it seems), why can’t you make this easy, and…
921st ranked -
add the options that you removed!
What happened to the ability to change font size, color, etc. AND the emojis??
921st ranked -
Block Specific Words
I would like to block specific words and phrases from the messages I receive. I am bombarded with a topic I don't care to see over & over. How can I resolve this?
475th ranked -
The changes to what's been OK for ages are terrible! And make use of AOL tricky and annoying.
I've used AOL for years - the email layout etc was fine - now, with changes, it's an effing nuisance. Go back! Please!
921st ranked -
I have 1000 blocked addresses the majority are the SAME address which gets to 1000 really fast, if it is blocked why did it return ?
not rocket sci if the address is blocked on day 1 why is it back on day 2,3,4,5, it's not blocked if I have to block it again ,wasting my time
645th ranked -
Why can I not see what was send to me over the years? I want to decide what I want to keep or delete.
Once there was a possibility you could keep al the emails (in already read) you got over the years.
I want that possibility back NOW!
I want to keep emails from my total history!921st ranked -
Make that irrelevant right panel full of unneeded statistics optional or scalable!
right panel statistics are for administration to evaluate usage by employees. Unnecessary for individual user. Takes up almost 1/3 of the screen and cuts down visible email. Make it optional or scalable - let user pull boundary to the right
921st ranked -
How do I return to verifying signing in after I checked the box to stay verified
Can you tell me how to undo this stay verified request. I think I would prefer the being verified rather than have it open. Thank you for your assistance with this issue.
921st ranked -
I have no use for AOL any more.
I can no longer access my aol account when I'm not home. I will no longer be using aol. This stupid verification was a horrible idea! I have to switch emails to verify and when I switch back to add the verification number, it's no longer valid. I have no use for AOL any more especially not with my important emails.
921st ranked -
Mail security
I’m receiving Phishing Emails. Where do I forward emails?
921st ranked -
Set Login to English.
SIGNING IN!
Set preference to language: I prefer EnglishStop! Spanish...
921st ranked -
SEE BELOW P L E A S E!!
I used to be BLE TO SIMPLY CLICK ON 14 AND INCREASE MY FONT SIZE. NOW I CANNOT TELL HOW TO DO THAT. CAN YOU PLEASE INCREASE MY FONT TO 14 FOR ALL COMPOSING UNTIL FURTHER NOTICE OR TELL ME HOW TO ACCOMPLISH THAT TASK W/MINIMAL STEPS/THX! MARIAN LAWRENCE
921st ranked -
Stop the stupid send a code **** every time I try to get my mail.
Stop the stupid "send a code" **** every time I try to get my mail. I am ready to leave . Very frustrating.
475th ranked -
Each folder should be able to be sorted by subject. That makes most sense, yet you have removed that option
Each folder should be able to be sorted by subject. That makes the most sense, yet you have removed that option
475th ranked -
i want my mail to say aolmail.com (not what ur showing
quit changing things or will delete my names from aolmail.com
921st ranked -
Stop this stupid reverification BS! It's like once a month I have go through this - you send an email to my other ID, which also...
Stop all this reverification stupidity!
645th ranked
- Don't see your idea?