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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1226 results found

  1. Unable to add a contact invite on Aol Mail calendar

    I am not able to add someone else's email address when creating a calendar entry/invitation from my HP envy when using microsoft edge.

    937th ranked

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  2. 14th ranked

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  3. Your Internet Is Offline

    This is getting Ridiculous!!!!!
    When The Ads Stop Working It Says I'm Offline When I'm On A T-1 Line And I Know That I Have Internet.
    The Ads Should NOT Have The Control Of My Email Connection!

    58th ranked

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  4. Slow

    Everything in my mail comes up so slow! I have had AOL since I began emailing, maybe 20+ years ago? It has been so slow this past year or so. I wait 4-5 seconds for a mail to come up & then when want to put it into a file- again 4-5 seconds. So much time wasted. My ISP said that I should ask you to update the version. I have no clue. Just know it is not the same AOL I used to have. Can you please update my version to restore the faster access please? : ( Fran

    653rd ranked

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  5. Attachment disappears - PLEASE FIX

    I use AOL through chrome. When I send an email with an attachment, everything works fine.
    However, when I receive a reply from the recipient, the attachment has disappeared and is no longer in the thread.

    Please fix this so the attachments are retained throught the thread of emails.

    653rd ranked

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  6. sent here by tech support on x. Not receiving emails from certain senders.

    Since Mon 11/17, not receiving emails from some senders. Don't know all of them. The Athletic, gmail, optonline are a few. I have been told to have senders fill out senders.yahooinc.com. This seems unrealistic since how do I contact their IT department? I don't even know all the senders that have been affected. This was fine until Mon 11/17 when several legit emails showed up in spam. I marked them as not spam. Now many emails are not coming in at all - not to inbox, not to spam.Something happened to our account in last few days to cause some…

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  7. Problem help

    when I move mail from the new mail folder to the folder files the email says it has moved..

    but the mail still stays in the new mail folder and will not leave the new mail floder? If I close aol app and turn off phone then turn phone on the mail will disappear??
    I can delete it but not move mail from new mail.

    I'm using a Samsung phone android operating system..
    The only
    this has been going on for 2+ weeks very frustrating?
    I have been with AOL since 1995 the dial up days.. please help..

    653rd ranked

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    1 comment  ·  Admin →
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  8. 190th ranked

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  9. Expéditeur bloqué mais je continue à recevoir ces mails de demande de rançon

    J'ai déjà reçu une 10 de mails du même expéditeur qui me réclame une rançon, je l'ai bloqué mais je continue à les recevoir, pourquoi aucun signalement n'est fait, vous devez bien avoir des liens avec google pour faire un signalement, le mail qui me harcèle est ;
    johngreen67947@gmail.com

    937th ranked

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  10. Remove check mark from stay signed in box on account sign in page

    I see that you have put the check mark in the 'stay signed in' box on the account sign in page again. I do not want to stay signed in and I find it more than a little disturbing that you want to try to trick me into it. I take my online security seriously and would expect you to do the same. Why would you want me to stay signed in anyway? What's in it for you?

    49th ranked

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  11. ***** your fingerprint I don't have a **** touch screen you morons!

    ***** your fingerprint I don't have a **** touch screen you morons!

    937th ranked

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  12. Ridiculous that Chat Support cannot see Open Support Cases

    Had a Support Case by phone last night that I eventually solved - myself.
    -Am on hold waiting for an agent - even though I am supposed to have premium support.
    -So, I decided to try to Chat to have a Support Agent make a note under my case number that I had solved the issue.

    Chat said that they could not see prior Chats.
    i questioned that and she said she could not see prior case numbers either (despite my providing her my case number.
    THEN - when I asked her to forward my concern that she could not…

    653rd ranked

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  13. Case #313228806 Web site scam of money $96,000.00. Called AOL services to advise of the problem. They suggest I notify the bank/fraud depart

    AOL Web site third add party scam of money. Called AOL services to advise of the problem. They suggest I notify the bank/fraud department.

    653rd ranked

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  14. When blocking emails, it would be extremely helpful if a user could block ALL emails sent from specific Domainss.

    It would be extremely helpful if users could block ALL emails sent from a URL. Currently, Spammer only have to change the email slightly by changing, adding, or deleting one character so blocking SPAM from that sender is a continuous process.

    653rd ranked

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  15. 937th ranked

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    1 comment  ·  Admin →
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  16. ancially

    stop allowing ancially.com to phish, there are many of them and even when one is blocked others appear in inbox.
    you are not keeping up. everything that ever comes with
    ancially.com at the end (hidden under what looks like a real name like Verizon Account for example). these keep showing up. Stop them, Sue them, if not the aol should be sued.

    21st ranked

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  17. Allow me to block email from a specific country, e.g., *@*.de

    I can block emails from @abc.de and *@xyz.de, but I can't block emails from *@.de. Why not?

    653rd ranked

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  18. Problems Help

    when I move mail from the new mail folder to the folder files the email says it has moved..

    but the mail still stays in the new mail folder and will not leave the new mail floder? If I close aol app and turn off phone then turn phone on the mail will disappear??
    I can delete it but not move mail from new mail.

    937th ranked

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  19. In the Android app, format the email print so that it has borders.

    Printing emails from the Android app does not have borders. The app needs to be improved to format the print by adding borders.

    406th ranked

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  20. Allow an email attachment to be opened without downloading it

    In previous versions, one could open an attachment without having to download and save it. Please return that feature. If one wants to download and save an attachment, that should be a choice, not a default.

    653rd ranked

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AOL Mail Norrin

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