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AOL Mail Norrin


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1031 results found

  1. The window on the right that shows the sender info is totally worthless. There seems to be no way to get rid if it.

    Give an option to delete the sender info window from display and printing. It has little or no value added.

    377th ranked

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    1 comment  ·  Admin →
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  2. Fonts

    Miss my comic sans font from old AOL mail. Would like more choices in fonts.

    92nd ranked

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  3. STOP loading unread new mail. STOP IT!! I will load them for viewing when I want to view them.

    STOP loading unread new mail . I will select them when I am ready to read them. Sick of having to go back and mark it UINREAD!
    Horribly irritating.

    808th ranked

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  4. Move the trash/delete icon back over to the left

    Recently you moved the trash can button for each email into a column allllllll the way to the right, which makes it really hard to track which email I'm clicking on to delete. Just move it back to the left where it was. The most important thing to see when trying to delete emails is the SENDER, so why you would move any button to to interact with an email away from that information is beyond me, but it's obnoxious.

    808th ranked

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  5. dark mode for mail

    How about an option for viewing email in "dark mode" for people with light sensitivity?

    808th ranked

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  6. It should be trivial to backup something so crucial. I cannot find anyway to do it.

    Allow us to backup email. If a way exists, don't hide it.

    504th ranked

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    1 comment  ·  Admin →
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  7. Email images and links are missing

    For some reason, images and links in emails disappear when I reply to the email or forward it. Also Emogies are gone. I don't see any settings that address this.

    377th ranked

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  8. new contact does not auto suggest

    new contact does not auto suggest

    377th ranked

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  9. on the Notifications page, add capability to identify which send emails will notify of arrivals.

    On the Notifications page, add capability to identify which send emails will notify of arrivals.
    When one or more sender emails are listed, only emails from those senders will trigger notifications.

    808th ranked

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  10. Select Emails to Mark as Read/Unread

    When I select emails to mark them as Read or Unread, the selected emails after the desired action doesn't get deselected.

    808th ranked

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  11. When I delete an email from the notification on the lock screen of my iPhone, that email does not delete from my aol inbox

    Deleting an email from the notification on an iPhone or in the iPhone app should delete that email completely from my aol inbox

    189th ranked

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  12. CCing myself

    I want to be able to automatically cc myself on a document and not have to do it every time I send out the document.

    808th ranked

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  13. AOL not listening & bullying might have worked 2 years ago but NOT NOW. You don't listen. Fine, Peace out!

    I am already selecting my new email company and one of the criteria I am using is receptiveness to clients, in general. You have thousands of clients who have reacted to stylistic and discriminatory choices you made in your new format. You have ignored every single one of us with the "reviewing feedback" gaslighting. You fixed something that was not broken. If we wanted Gmail features, we would have gmail...some of us do have gmail for professional uses but AOL for personal use for 30 years. And, there it is. After 30 years of loyalty, you decide our opinions and…

    189th ranked

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  14. AOL shield pro is missing the send button

    AOL Shield pro is missing the send button

    808th ranked

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  15. Allow new format to have some of the good features of the Classic mail format.

    In the old format I could search for a specific email. Sometimes I need to refer back to an old sent or received email.........the new format does not have that option and I am missing that feature.
    Should have left format well enough alone!

    Also had LOTS more stationary options when sending a "special" email.

    808th ranked

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  16. Stop the Faded Blue Text, hard to read! Make everything in Black Text.

    Stop the Faded Blue Text, hard to read! Make everything in Black Text.
    Also, stop the large initials by names.

    377th ranked

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  17. Sign In Process to Many Steps

    Why do we need to do the picture Prove You Are Human and then also get a code to sign in.? You are making checking my email more and more difficult. Redesigned AOL page is awful.

    504th ranked

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  18. Why Am I Being Forced To See A Grouped Email Inbox?

    WHY am I only allowed to view my inbox in a grouped by day, week and month view? I just want one list, able to be sorted by newest on top, NO grouping, NO separations by time, day, week or month. I genuinely, literally CANNOT READ MY INBOX in this type of format and there is NO option to see it the way it had always beautifully been before Yahoo, an Awful email provided, took things over. Can someone answer this for me so I can actually read my email's inbox please? AOL ADMINS? Ane please dont' mark this, as…

    189th ranked

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  19. Put Send Option Bar at the top of the screen

    Why can't you have an option of where the SEND Tool Bar is located. I would rather have it at the top, than the bottom.

    189th ranked

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  20. 808th ranked

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AOL Mail Norrin

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