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AOL Mail Norrin


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1185 results found

  1. Sick of the **** spam every day!

    Sick of the **** spam every day!

    913th ranked

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  2. changer de couleur d'écriture

    On devrait, comme ça l'était avant, pouvoir programmer la couleur du texte de mail et non pas manuellement à chaque rédaction de mail.

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  3. Quit putting up political people on my email account when I open up my email. I pay for your service! Put up an American Flag or Eagle ins

    Put up an American Flag when I open my email. Not Obama or Biden or any other political figure

    43rd ranked

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  4. 411th ranked

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  5. Ich habe eine neue E-Mail-Adresse angemeldet

    Auf diese E-Mail-Adresse @aol.com - bekomme ich keine E-Mails, das heißt Error. Absenden ist nur bedingt möglich, es klappt nur ab und zu.

    913th ranked

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  6. 411th ranked

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  7. Auth 2.0 security is not fit for purpose

    Since this system came about email on iphones has been sketchy to say the least, numerous account errors, mail not downloaded from server. Mail not syncing with the server across different devices. basically it is rubbish. Never had the issue before deleteing and re adding the account does nothing.

    411th ranked

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  8. How dare you stop filtering incoming mail and offer to now do it for a fee. I have other providers that are FREE and do a better job free!

    I am probably one of a very few people still paying for service. As a provider you are responsible for a certain amount of oversight and I dont think you should try to further monetize. What am I paying for after all
    Free services all do this. What is my incentive to keep paying and getting service.

    564th ranked

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  9. stop asking if I'm sure I want to log out

    When I click Sign Out, stop asking me if I'm sure. I complained about this years ago but it's started again recently. It's not very likely that the Sign Out link will be clicked accidentally. We don't need any extra steps to accomplish simple tasks.

    913th ranked

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  10. filter doesn't work

    Getting a lot of spam regarding products recommended by "Oprah". Set up a filter to route anything with "Oprah" in "from" to spam folder. It's not working, so I added "oprah" in subject and body to the filter. Still doesn't work. When multiple criteria are specified, the instructions don't say whether all criteria must be met, or just one of them, for the filter to work. Either way, it doesn't work.

    913th ranked

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  11. AOL-App suggests email adresses that I have deleted

    If I want to write an email on my smartphone, AOL suggests three email addresses, including ones that I have deleted from my address book. How can I stop this?

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  12. i can't recive any email !!!

    why i can't recive any mail ???

    913th ranked

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  13. Excessive "verification code"

    I didn't change devices. I just signed out because I have two emails. I do not want to have to sign in on an alternate device just to sign in on my computer. Stop forcing these Harassing emails you Liberals.

    913th ranked

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  14. Bring back font type and size again. I can't see my emails as I'm typing. Sans serif fonts too hard to read especially so small

    Bring back font type and size again. I can't see my emails as I'm typing. Sans serif fonts are too hard to read especially now that everything is so small

    913th ranked

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  15. Emails sent to self and BCCd to multiple recipients arrive with headers without content while showing "sent" but not appearing in New Mail.

    The new AOL Mail fails to deliver content but displays headers; while copies sent to self fail to list as new, but display as sent. This is disturbing and harmful for correct, efficient and timely communications.

    913th ranked

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  16. Stop fleecing your users with a subscription plan to prevent deleting their emails

    I have SO many different email accounts and phone numbers and somehow got no word that if I didn't log into my email account every 12 months, it would delete 20+ years worth of important emails. I understand server space is limited, but offering a paid plan that prevents this is nasty enough without giving people a chance to know how to prevent losing everything they've ever done.

    913th ranked

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  17. Hate new format

    I hate your forcing me to use your new format. I can't do anything with it. It is terrible and I want the old format back - you make it impossible to do what I enjoy doing with emails. Can't save when I forward. Can't past without going to all kinds of corrections. You make it a terrible experience for me.

    18th ranked

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  18. I want to sort emails alphabetically. Easier to find things and to delete things. I used to be able to do this.

    I used to be able to delete emails that I saved in my inbox by sorting alphabetically. For instance, a notice from Fed Ex I might want to keep until after I received the package. Then it's forgotten and my inbox fills up with thousands of emails. At present I have to go down by date and it takes so much time. I could eliminate so many more emails if I could sort alphabetically like I used to. Your "improvements" are not always welcomed. Please let us sort alphabetically.

    564th ranked

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  19. 326th ranked

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  20. total waste of time

    Texting me a code to access my email. What is the purpose??

    913th ranked

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