AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1423 results found
-
spam filter
Spam filter often deletes mails of companies (and even that specific person) i was already in contact with.
Obvious spam doesn't get filtered properly.
Just let me completely disable it, its useless and even harmfull.965th ranked -
FIX IT!!!!!!!!!!!!
F$%^ MY P*(&^%
KISS MY P%^$#&THIS IS THE **** I'M SUBJECTED TO. CHANGE BLOCKED MAIL TO UNLIMITED
EVERY DAY UNTIL YOU FIX IT!!!!!!!!!!!!!!!
965th ranked -
Re introduce a telephone / chat line
Re introduce a telephone / chat line
965th ranked -
I delete one weeks of email one day and the following day, you download it again.
Stop downloading deleted email.
965th ranked -
Get rid of the ad at the top of new emails!
Is there some way to permanently remove the ad that looks like a new email? I have an ad-blocker on my browser (Safari) but this dreaded thing keeps showing.
20th ranked -
screen shots next
I will start posting screen shots of all the **** I am subjected to because you refuse to change blocked email to unlimited. CHANGE IT!!!!!!!!!!!!!!!!!!!
EVERY DAY UNTIL YOU FIX IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
965th ranked -
WHY did you delete my old emails? I put certain ones in Saved folder because they were special & I didn't want to lose them.
My account has never been dormant, not once in all the years I've been a customer. Yet today I needed an old email I'd put in the Saved folder only to find it and several others with the same contact had disappeared! These were very special, very sentimental emails and now that contact is deceased and apparently so are my conversations with him. WHY would you do that to an active account? And why wasn't I warned if you had some time restrictions or something so I could have saved them to an exterior hard drive??
965th rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
-
Stop wasting time.
CHANGE TO UNLIMITED BLOCKED ADDRESSES!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
EVERY DAY UNTIL YOU FIX IT!!!!!!!!!!!!!!!!!!!!!!!!!!!965th ranked -
Email improvement
I am now getting ads (Wayfair,etc) right in the middle of my regular emails. They look like emails except they don't have the little box to the left to delete them or report them as spam. Why is AOL doing this and how can I NOT have these ads included in my inbox?? Please stop this practice.
965th ranked -
WHOSE BRIGHT IDEA TO GET RID OF BASIC MAIL...YALL ARE ALL FOOLS
HATE NEW AOL MAIL
965th ranked -
GLAD TO SEE AOL RETURNING
WELL ALL THE PHOTOS FROM THE PAST THAT ACCUMULATED, NO WAY TO DELETE THEM. THERE IS A DELETE OPTION @BUT THEY CONTINUE TO POP UP, CALLED N TALKED WITH JOHN IN SUPPORT, HE WAS VERY HELPFUL BUT SAID THERE DOESN'T SEEM TO BE A WAY @ PRESENT TO DELETE THEM. THANK YOU AND GLAD TO SEE AOL BACK IN THE GAME. LARRYBENNETT
965th ranked -
WHERE is the Standard email setting????
Where is the standard email settings? I do not like when deleting multiple emails that it may check 100 than check 180 or more. I LIKE the standard setting for that.
965th ranked -
AOL Mail is difficult to access with MS Edge and blocks multiple attempts.
Eliminate the hurdles imposed to sign on to AOL Mail in MS Edge.
965th rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
-
missing attachments in email messages
Email attachments over a period of time disappear in email message, and in messages with multiple recipients, or just show file name but does not show the actual attachment.
965th ranked -
What has happened to the text accompanying the pictures on the Welcome screen. I don't want to have to click on a picture that has no meani
The Welcome screen lacks text accompanying the pictures with related stories. I don't want to have to click on each picture to discover the content. It is a waste of time to have to do that. All articles don't interest me so I click through them and only read the ones that I want.
965th ranked -
DRAFTS: Why do they copy themselves continually and why is there such a delay in sending them???
STOP SCREWING UP MY AOL!!!!!!!!!!!
965th ranked -
Seller Fraud on 3/17/26 I placed an order with MARNEIC Confirmation#GLA8CLLXJ $59.46 Paid via ATM card I have tried numerious times to cont
on 3/17/26 I placed an order with MARNEIC Confirmation#GLA8CLLXJ $59.46 Paid via ATM card I have tried numerous times to contact the company no results. There is also another company selling the same Item and after contacting them was informed that the order was not placed with them.
Any help would be greatly appreciated
Thank you in advance
Loren Fitzgerald President
Americaltc@aol.com965th ranked -
Invalid email when copy pasting from a website
I just copy pasted a company email and I was getting an error message that said invalid email. I was able to get rid of the error message by typing the email instead.
965th ranked -
Mail Filters
AOL can improve Mail by making the rules governing email Filters easy to find and easy to understand. Specifically, it would be very helpful if AOL Mail users knew how many criteria are allowed in each "FROM/contains" section. Without guidance, the user is forced to choose between creating a New Filter for each criterion (for example, in the "FROM/contains" section) and using multiple criteria separated by commas or another delimiter.
965th ranked -
when im calling AOL the recording is not catching the first 3 letters of my email
when I'm calling AOL the recording is not catching the first 3 letters of my email add.
965th ranked
- Don't see your idea?