AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1203 results found
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direct access to email
direct access to email
480th ranked -
Kindly remove the lines on the left hand side whenever there are replies on an email.
Kindly remove the lines on the left hand side whenever there are replies on an email.
644th ranked -
classic email back please - no real reason to change that
Please, we want the old view back. Why change something, which was good, easy to use and reliable ?
77th ranked -
Metal Roof Ad over inbox mail AND other Ads (big problem)
I keep choosing to hide ads that are irrelevant to me, click "other" have tried "offensive "have tried all options of why when providing feedback as to why I want to hide the ad," AS SOON AS I'M DONE THE SAME AD/ADS CONTINUE TO SHOW? It's bad enough that we're spammed with these irrelevant Ads since AOL became "YAHOO LIKE," but you're providing an option to hide an Ad you're not interested in for whatever your reason, and to provide feedback about why, and then your "latest upgrade/downgrade" continues to show it to you anyway? Is anyone driving this train?
74th ranked -
One of my contacts keeps going to spam even though I keep marking it as not spam. Need a way to prevent this!
One of my contacts keeps going to spam even though I keep marking it as not spam. Need a way to prevent this! What about a safe sender list?
393rd rankedOnce you mark a message as "Not Spam", our filters will no longer place messages from that sender in your Spam folder. Is it possible you are using a 3rd party app?
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more diversity in stationary
Will you offer more racial diversity in the stationary? Love the kitties and puppy dogs, though.
221st ranked -
Show the number of messages in the spam folder
Show us the number of how many spam messages are in the spam folder, just as you do in the inbox. We used to know if we had spam. Now the spam folder always looks empty. But too much is going in there, and we don't always know we need to check.
140th ranked -
aol mail format
Pls revert back to the classic format. I still hate this new format.
282nd ranked -
Stop the McAfee License Renewal Notice ads!!!!!
Please stop the McAfee License Renewal Notice ads. They are deceptive. I don't nor will I ever have McAfee's **** software installed. No matter what I do, they won't go away. I'm thinking about reporting it to the FTC for deceptive sales practices.
198th ranked -
Please make it possible to delete ALL blocked messages at once.
Please make it possible to delete ALL blocked messages at once.
282nd ranked -
allow removing ad panel which chops off right side of pages I want to print
AD panel causes my pages to be cropped so that I only get left side of printed pages. Allow removing ads for printing.
250th ranked -
New EMAIL is a step backward. Plain English replaced by icons, no insert capability or change background color of copied text
Simply revert to the old email format. What isn't broke doesn't need changing.
74th ranked -
Non functioning printing
Sort out the printing problem in Firefox. Really annoying that inforation in Paypal statements and some other emails does not transfer to printer. The 'work around' is to click 'Cancel' then copy the full in formation into a blank document in Word and print form there. Tedious and time consuming!!!!
221st ranked -
Can't use carriage return/line feed when composing email
When I write a new email it won't let me to hit return to start new paragraphs. If I create the email in notepad and copy/paste it into the email it works but that is a royal pain in the neck and just is not acceptable. You want everyone to quit using AOL email? That's the way to do it.
198th ranked -
I want my old version back do not like this new version
How do I get my old version back. Did not authorize this
80th ranked -
page design and intent
the composition and reading pages have become to cramped due to inefficient use of page feature spacial area design and distracting commercial endeavors
644th ranked -
suppressions des pubs dans la boite mail
les pubs sur le côté de la page mail réduit considérablement le pleine écran de la page. De plus les pubs ne sont pas en français et on ne peut pas les supprimer. c'est insupportable
480th ranked -
Traveling abroad- AOL personal verification code since I do not have phone service to get code.
AOL code verification abroad blocks my access since I do not have phone service to get the code. Cruisers check email in ports since they cannot afford phone/internet service. AOL does not give a shiff blocking our access. Maybe providing option to use personal code instead the phone code, would solve this problem? It can be tragic if we cannot get important messages because of AOL courtesy.
480th rankedDo you have the option of using an authenticator app while traveling? Details on 2FA and your options can be found here: https://help.aol.com/articles/2-step-verification-stronger-than-your-password-alone
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480th ranked
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don't like my emails in my inbox separated by date!!! Give me back my old format!!!
don't like my emails in my inbox separated by date!!! Give me back my old format!!!
183rd ranked
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