AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1545 results found
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I am having severe problem with managing my contact list and lists. new important contacts I regularly interact with are not automaticalyly
Cannot add new contacts to my lists. Contacts I frequently interact with are not being automatically added to my contacts.
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1024th ranked
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Spam Files Not Able to be Bulk Delete
For whatever reason, your latest change to the software makes it impossible to select all of the mail in the spam mail file so that a person can do a bulk delete. Please fix this ASAP
441st ranked -
Reinstate the previous email format.
New AOL email version with Old Mail..New Mail feature is awkward.The sort by Sender feature is gone. The most recent previous format was perfectly fine and efficient. Why ruin a good thing?
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You haven't fixed it yet
UNLIMITED SPAM BLOCKING!!!! FIX IT!!!!
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UNLIMITED SPAM BLOCKING
UNLIMITED SPAM BLOCKING!!!!!!
UNLIMITED SPAM BLOCKING!!!!!!
UNLIMITED SPAM BLOCKING!!!!!!
UNLIMITED SPAM BLOCKING!!!!!!
UNLIMITED SPAM BLOCKING!!!!!!
UNLIMITED SPAM BLOCKING!!!!!!
UNLIMITED SPAM BLOCKING!!!!!!
UNLIMITED SPAM BLOCKING!!!!!!
UNLIMITED SPAM BLOCKING!!!!!!
UNLIMITED SPAM BLOCKING!!!!!!542nd ranked -
aol help
i hate AOL!!!!!!!!!!!!!!!!! why the **** can't i log in the old fashioned way, i.e. using a password and not a pass key!!!!!!
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unable to receive email from specific email add. : contact sender and advised to call AOL : advised to white list the email add.
our email server and it reports that aol is dropping your email. It is rejecting the email as from an "Spam Reporting Address".
You need to contact your email service provider and find a way to "white list"
714th rankedHi there! We are sorry for any inconvenience you have experienced. To better understand and address this matter, kindly direct message us on X at @AOLSupportHelp or on Facebook via our AOL Customer Care page. Alternatively, if you do not utilize social media, please visit help.aol.com. Thank you.
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714th ranked
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Receipts and packages. This is a security & privacy invasion!
Provide a way to prevent AOL from tracking receipts and packages. There is no way to turn these features off. The package toggle does not work. AOL should not be intrusive into anyones emails. This is not only a security issue, it is also an invasion of privacy and should be the users choice.
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Bad url
Your ads often have a bad URL. My anti-virus software kicks then blocks the site. I can get back in, but it is annoying. Often I prefer not to use the site. Please stop accepting bad url ads.
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Old AOL mail and News
go back to old aol mail presentation, I cannot see stock market results on opening screen, I cannot see Sprts results on opening screen very disappointing to have to open other windows to get what was automatic
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60 second delay every time I want more in fo in email
the first click in email is fast, but the second click takes a full 60 seconds. The long response time is frustrating
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Can't block a numeric ID that uses different domain names
Filling up block list of same numeric ID that uses different domain names.
Can't add numeric ID wild card domain (e.g., 1234567@.).
Get invalid message.441st ranked -
possible spam that is not spam
Incoming email w attach from known sender coming in as possible spam.Mark safe but happens again. Already contacted support. They can't help.
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When continuing correspondence through email, why are the messages not coming thru in order of submission?
I have to scroll through all responses and replies to find the most recent communication so I can respond. The messages are not in any chronological or time order. They need to come through with the most recent appearing at the top! It is extremely frustrating!
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daily express
Please stop showing triggering and sensationalist Daily Express news articles on the Today on AOL landing page, I would rather see ads than upsetting and editorialised news headlines.
1024th ranked -
Microsoft blocking my email!
Stop blocking my email! NOW!
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allowed for select/deselect messages randomly by clicking cntrl and check box of last group of messages to keep. But now are
Former AOL mail allowed for select/deselect messages randomly by clicking cntrl and check box of last group of messages to keep. But now are unable to deselect by holding down cntrl and click last group of check box messages to not keep. I am experiencing this issue while using the new AOL webmail.
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une partie de mes adresses mail a disparu
une partie de mes adresses mail a disparu et quand je reçois un mail avec ce changement obsolete je n'arrive plus a lire l'ensemble pourquoi avoir changer en moins bien ?
1024th ranked
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