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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1347 results found

  1. limit number of emails per page

    Currently, AOL Mail displays an unlimited number of emails on a single page, which makes it extremely difficult to scroll, manage, or delete old emails efficiently. When trying to use the "Select All" feature, it keeps adding every email that auto-loads as I scroll, making it impossible to control the selection.

    This endless scrolling also prevents me from reaching or reading the emails at the bottom, creating a frustrating user experience. Please add a setting to limit the number of emails shown per page—such as 25, 50, or 100—similar to what other email platforms offer. This would greatly improve usability…

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  2. Can you control junk maail??

    O H LORD AOL.? I THINK JUNK MAIL THEY LIKE AOL MORE THAN YAHOO, and verizon

    380th ranked

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  3. Both my laptop and desktop AOL emails load and then when I try and read mail, it says there is an error. What is Wrong!!!

    Both my laptop and desktop AOL emails load and then when I try and read mail, it says there is an error. What is Wrong!!! My internet is working, I shut down my computer.

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  4. Today is the first day in years that I have gone over 6 hours w/ NO EMAIL. I've spoken with people who DID send me emails but I didn't get.

    Today is the first day in years that I have gone over 6 hours w/ NO EMAIL. I've spoken with people who DID send me emails but I didn't get. What's going on?

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  5. Page not found?

    Because you didn't like my feedback. calling you out on your corruption!

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  6. 651st ranked

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  7. Provide support.

    One account logs in & plays nicely w/ T-bird on desktop. The 2nd one doesn't work at all. Historically, both worked.
    On new Samsung phone POP servers are refused connection to both AOL accounts.
    Online support directed me to phone support. Phone support refused to assist unless I bought some subscription service. Just a crass upselling scheme.

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  8. your e-mail site sucks

    your e-mail site sucks

    651st ranked

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  9. All of a sudden my aol email does not highlite or draw a red underline for my spelling like before. I even enabled my spellechelike before.

    Even when I have enabled my spell check in my settings, I still have to remember and go spellcheck at the bottom of my email to correct them. Can't my word document influence my aol writing emails?

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  10. I really don't like the new font.

    Unfortunately, the new font is what everyone seems to be changing to. Supposedly, "experts" say it is easier to read for everyone. This is not true. It is much harder to read and I hate it. It just seems to be more blurry to me. Please go back to the old font or have the option of being able to change fonts.

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  11. An Un-Do button

    I wish there was an Un-do like a word document. There have been times when a mistake is made and the entire message is wiped out and no way recover. Then I have to start all over and try to remember everything. Un-necessary stress and concern.

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  12. Why have you STOPPED comments on News stories???

    Go back to how it was yesterday so we can all comment (If allowed!)

    651st ranked

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  13. Provide wildcard (*) in Domain name

    SPAM senders modify the Domain Name and one has to block each one. If AOL allowed the use of wildcards in Domain Name one would use less entries. Get SPAM from same user ID but a modified Domain. When trying to use a wildcard one gets the message "Invalid address".
    How about allowing wildcards in Domain Name.

    140th ranked

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  14. pls give attachment preview option ( pdf, docs etc.,)

    attachment preview is not available. if that option is updated , aol will be great again

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  15. Notification bubble

    How about not having the bubble pop up for notification of deletion,etc. pop up over the tab options and/or make the notification much shorter so that the bubble disappears and you can choose options from the tabs. ANNOYING !

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  16. email

    This does not work--

    here's edit for photo's inserted in email?
    Vote
    8 comments
    RESPONDED · Product Support (Product Support, AOL) responded
    After inserting the image in the email compose window, click on it and the picture editor toolbar should appear. The first two option are to rotate the picture, the last one is the Edit option.

    RHONDA THOMPSON commented · Jun 22, 2024 · Edit… · Delete…
    It is critical that I am able to crop, resize, rotate, recolor etc. images and photos as I was able to be do just 1 week ago with the edit image function.…

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  17. Verification codes

    Stop wasting my texting minutes. This verification code nonsense is BS!!

    114th ranked

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  18. locked out of 3 accounts

    i try to sign in to acc 1, verification code sent to acc 2, try sign in to acc 2, verification code sent to acc 3, try to sign in to acc 3, verification code sent to acc 1. could someone please explain how i am supposed to access any of these accounts ?

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  19. What happened to all my saved mail folders?

    I had maybe 20 saved mail folders with hundreds of saved emails. What happened to them all?

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  20. tous les jours je filtre et je me déabonne des PUBS venant des USA. ça ne sert à rien. elles reviennent toujours !

    Tous les jours, e me désabonne des nombreuses PUBS venant des USA. ça ne sert à rien. elles reviennent toujours !

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