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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1406 results found

  1. Blocked emails

    Emails coming from pattymatznewyork@aol.com to patty@matz.org are being blocked and marked as suspicious

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  2. Receipts and packages. This is a security & privacy invasion!

    Provide a way to prevent AOL from tracking receipts and packages. There is no way to turn these features off. The package toggle does not work. AOL should not be intrusive into anyones emails. This is not only a security issue, it is also an invasion of privacy and should be the users choice.

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  3. 60 second delay every time I want more in fo in email

    the first click in email is fast, but the second click takes a full 60 seconds. The long response time is frustrating

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  4. Can't block a numeric ID that uses different domain names

    Filling up block list of same numeric ID that uses different domain names.
    Can't add numeric ID wild card domain (e.g., 1234567@.).
    Get invalid message.

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  5. When continuing correspondence through email, why are the messages not coming thru in order of submission?

    I have to scroll through all responses and replies to find the most recent communication so I can respond. The messages are not in any chronological or time order. They need to come through with the most recent appearing at the top! It is extremely frustrating!

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  6. Microsoft blocking my email!

    Stop blocking my email! NOW!

    373rd ranked

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  7. allowed for select/deselect messages randomly by clicking cntrl and check box of last group of messages to keep. But now are

    Former AOL mail allowed for select/deselect messages randomly by clicking cntrl and check box of last group of messages to keep. But now are unable to deselect by holding down cntrl and click last group of check box messages to not keep. I am experiencing this issue while using the new AOL webmail.

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  8. une partie de mes adresses mail a disparu

    une partie de mes adresses mail a disparu et quand je reçois un mail avec ce changement obsolete je n'arrive plus a lire l'ensemble pourquoi avoir changer en moins bien ?

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  9. WHY can't I delete a thousand old emails from 2020 2021 etc etc enmass?

    WHY can't I delete a thousand old emails from 2020 2021 etc etc enmass?

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  10. Show all new emails and don't hide them until you delete one and then the next one shows up. If you have 20 only a few show up until some

    Show all new emails and don't hide them until you delete one and then the next one shows up. If you have 20 new emails only a few show up until one is deleted then the next one appears. Show ALL daily emails sent.

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  11. Myself and my Wife have Hired a Law Team that will be Suing AOL/Verizon for 4 Million Dollars due to all our Mail and Valuable Family Pictur

    We've attempted to have the Pictures and Emails returned but every Customer Service person we contact are total Idiots.... After Working high Finance in NY for many many years we've come to the belief that suing Verizon and AOL may get them on track to getting the Mail and Pictures of fox1955 account back ASAP.. We've brought the case to the Supreme Court and they have approved it since we had no idea we were going to loose personal information and then having no way to get it back... Maybe the High amount of the law action will open they're…

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  12. replied email icon

    There used to be an arrow that showed that you have replied to an email, this was really useful & would like you to put it back, or at least be able to have an option to have it

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  13. recreate a way to copy and paste multiple email address like we use to do from the 'to' address line

    you shouldn't need to wait for a vote to bring back old options or just recognize a good idea

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  14. The undo is located in a very poor position when using a browser at the top middle. Consider moving this notice to the far right or left!

    The undo a deleted message button covers open tabs. Consider moving this notice to the extreme left or right of the browser OR making this an icon somewhere in a toolbar OR providing a setting to turn this off. Thanks!

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  15. Visit site ads above mail header

    I recently noticed an ad bar that always has a company name, logo, link, and a "visit site" button that is just above the email header. This ad is very insidious because sometimes if the email is from a company, that ad bar will be for the same company. But not always. For awhile, I started to question whether legitimate email messages were spam because what appears to be a second email header had a different company link. I get the need to have ads. Just make the ads look like ads, not like a second email header just above…

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  16. When composing mail, when I type a single-digit numumber in parens like this: (2) which is an essential format essential to my work

    When composing mail, when I type a single-digit number in parens like this: (2) which is an essential format for my work, it always converts to the same number in a circle. There is nothing I can do to undo or fix it. In other words, I can't trick it into doing the right thing. This is a weird bug that needs to go ASAP.

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  17. unable to put prefered name on display name in AOL website : article

    called AOL regarding the issue of display name advised to submit feed back and they are aware of the issue working on it

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  18. For the last month, when I send emails to people I've contacted in the past--and often--the emails arrive in script.

    For the last month, when I send emails to people I've contacted in the past--and often--the emails arrive in script. Somehow the typeface is being changed. I contacted AOL Tech and they tell me it's because of the OTHER server. This can't be true because they are going to different servers. It's unlikely that they all have a problem. Also, as I said, these are people I know well. I want to escalate this issue. Otherwise I'm going to have to use another email server I'd like someone to call me 413-896-4646

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  19. you are blocking images or docs or pdf from my email ro my phone

    im only sending it from my laptop to my phone because you made the android mobile version on my phone not work just like you did with yahoo. aol is INFURIATING!!!!

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  20. i need to delete contacts and whne i search and the contact comes up it creates an email to send instead of giving me the optin to delete i

    i dont understand how you guys could make things worse every day. searching fr a contact to delete shouldnt be this hard it worked twice and now it will only create a new email to send

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AOL Mail Norrin

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