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← Customer Feedback for AOL



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

How can we improve AOL Mail?

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1371 results found

  1. Please stop annoying me with your stupid fingerprint nonsense. NO **** TOUCHSCREEN!

    512th ranked

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  2. Do not like new look, I can not sort it the way it was, I want the old way

    Do not give you the option like before
    sort by name

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  3. Get rid of "Is It Really You"

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  4. Stop the ****.

    There's so much **** in the spam folder. Why do you allow it?

    674th ranked

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  5. Get your **** ads out of my inbox!

    Your site has ads everywhere and I hardly call the "newsfeed" news any longer; who cares who had a wardrobe malfunction? Flash: Fox is not news. Your allowing ads into my inbox is nothing more than an invasion of my privacy and it seems to do no good to add these "businesses" to my spam filter. Maybe someone in a government agency would be interested in intervening?

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  6. move the ad back to the top of the email listings - putting it in the middle only to get people to accidently click on it is just annoying

    674th ranked

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  7. sign in harassment

    STOP HARASSING US ON SIGNING IN!!! User name and password should be enough without you adding pain in the patootie "new" methods.

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    Gathering Feedback  ·  0 comments  ·  Admin →
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  8. THIRTY-TWO!!!!!!!!!!!

    32 SPAM MAILS THAT HAD THE WORD F### IN THEM IN MY SPAM BOX. FIX IT, YOU F'ING LAZY A*****ES!!!!!

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  9. Email now has ads in between actual mail. I clicked on one by accident yesterday and up came malware GET RID OF THIS

    It took 2 days to correct this situation. Fix this or we will need to lose AOL

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  10. Have saved mail able to be auto delivered at a future date and time.

    967th ranked

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  11. ***** your fingerprint I don't have a **** touch screen you morons!

    ***** your fingerprint I don't have a **** touch screen you morons!

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  12. I want to go back to standard mail because when I delete mail from the main window it sometimes deletes one that I haven't checked

    I've reported this defect numerous times spanning years, but nobody cares. Now you're forcing me to use your defective new platform because there's no way to revert to standard mail anymore.

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  13. aol website is way sub-par and behind the times...fix the problem I am describing!!

    YOU aol idiots and losers!!!!!!!!!!!!!!!! why aren't the pictures inserted in email DO NOT SHOW UP???????????
    WHY CAN'T AOL BE AT LEAST HALF AS GOOD AS GMAIL??? FIX THIS PROBLEM RIGHT AWAY!!!!!!!!!

    967th ranked

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  14. Allow an email attachment to be opened without downloading it

    In previous versions, one could open an attachment without having to download and save it. Please return that feature. If one wants to download and save an attachment, that should be a choice, not a default.

    414th ranked

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    Gathering Feedback  ·  0 comments  ·  Admin →
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  15. Quit inserting the small ads on the right side of the page--when printing the page, they cover part of the text. This is very aggravating!!

    15th ranked

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    Gathering Feedback  ·  1 comment  ·  Admin →
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  16. The Stationery option is missing from AOL Mail web browser version. Please confirm if this feature was removed or can be restored.”

    967th ranked

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  17. New Inbox functionality

    I am writing to request the ability to sort emails by sender within the Inbox. This functionality would significantly improve efficiency, particularly when reviewing communications from key stakeholders or managing high‑volume correspondence.

    Thank you for considering this enhancement.

    Sincerely - Keith

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  18. Unable to add a contact invite on Aol Mail calendar

    I am not able to add someone else's email address when creating a calendar entry/invitation from my HP envy when using microsoft edge.

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    Gathering Feedback  ·  2 comments  ·  Admin →
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  19. Suddenly lot receiving email from my family! What happened? Also can't send mail from my phone to myself.

    Please fix the mail to that I can get messages from my family again. Political mail comes through fine. I don't understand!

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    Gathering Feedback  ·  AdminAOL Product Support (Admin, AOL) responded

    Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!


  20. EVERY DAY

    UNLIMITED BLOCKING!!!!!!!!!! EVERY DAY UNTIL YOU FIX THIS!!!!!!!!!!!!!!!!!!!!!!

    674th ranked

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