AOL Mail Norrin
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1185 results found
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STOP loading unread new mail. STOP IT!! I will load them for viewing when I want to view them.
STOP loading unread new mail . I will select them when I am ready to read them. Sick of having to go back and mark it UINREAD!
Horribly irritating.913th ranked -
Are you seeping in more changes now--please stop!!
First you change AOL from something that worked to something bad. Now, a few months into this mess, I cannot access emails without getting a malfunction notice and "click here" directive. AOL pls stop--just stop. Everything you do makes it worse. Who are you? What are you?
411th ranked -
It should be trivial to backup something so crucial. I cannot find anyway to do it.
Allow us to backup email. If a way exists, don't hide it.
564th ranked -
Email images and links are missing
For some reason, images and links in emails disappear when I reply to the email or forward it. Also Emogies are gone. I don't see any settings that address this.
411th ranked -
new contact does not auto suggest
new contact does not auto suggest
411th ranked -
on the Notifications page, add capability to identify which send emails will notify of arrivals.
On the Notifications page, add capability to identify which send emails will notify of arrivals.
When one or more sender emails are listed, only emails from those senders will trigger notifications.913th ranked -
Select Emails to Mark as Read/Unread
When I select emails to mark them as Read or Unread, the selected emails after the desired action doesn't get deselected.
913th ranked -
When I delete an email from the notification on the lock screen of my iPhone, that email does not delete from my aol inbox
Deleting an email from the notification on an iPhone or in the iPhone app should delete that email completely from my aol inbox
180th ranked -
CCing myself
I want to be able to automatically cc myself on a document and not have to do it every time I send out the document.
913th ranked -
Why do I need to sign in for feedback???
Why do I need to sign in to submit feedback?
I'm already signed in to see the feedback button in my mail view, so why do I need to "sign in" again?
180th ranked -
AOL not listening & bullying might have worked 2 years ago but NOT NOW. You don't listen. Fine, Peace out!
I am already selecting my new email company and one of the criteria I am using is receptiveness to clients, in general. You have thousands of clients who have reacted to stylistic and discriminatory choices you made in your new format. You have ignored every single one of us with the "reviewing feedback" gaslighting. You fixed something that was not broken. If we wanted Gmail features, we would have gmail...some of us do have gmail for professional uses but AOL for personal use for 30 years. And, there it is. After 30 years of loyalty, you decide our opinions and…
180th ranked -
AOL shield pro is missing the send button
AOL Shield pro is missing the send button
913th ranked -
Stop the Faded Blue Text, hard to read! Make everything in Black Text.
Stop the Faded Blue Text, hard to read! Make everything in Black Text.
Also, stop the large initials by names.411th ranked -
I need to open email in separate page. I often need more than one email open and still search inbox for more emails
open each email in page separate from inbox and still have access to inbox and other emails opened to compare data from the multiple sources of separate individual emails when necessary
180th ranked -
Put Send Option Bar at the top of the screen
Why can't you have an option of where the SEND Tool Bar is located. I would rather have it at the top, than the bottom.
180th ranked -
Not able to "move" email message to the "Sent" or "Draft" folders. Why?
Not able to "move" email message to the "Sent" or "Draft" folders. Why?
I need to restore an original "Sent" email from "Trash" folder to the "Sent" folder. It is not allowed=Terrible.411th ranked -
move spam button
Move the spam button away from all other buttons. I use a touchscreen computer and sometimes try to delete an email but since the SPAM button is so close to the delete button, I accidentally hit the spam button. Please move the spam button to be away from the others.
411th ranked -
Please go back to the format when we list the email address of the addressee that it stays in their email address and not to their full name
When the last change happened to AOL Mail it changed how the "names" are listed for who we send email to. Instead of listing their email address (much, much more preferable) it changes it to the proper name. Please, please go back to the old format. Seeing the persons email address is so much more important than their proper name.
913th ranked -
Bad... And getting worse!
I had high hopes for the new format, as it greatly mimics current Outlook UX and like the upgraded Features. But... after using it for a few months, its PAINFULLY clear, the new AOL Mail is just LIPSTICK ON THE SAME OLD PIG! - There still no way aggregate email or make follow up notes. And there is no way to mark an email as Urgent or Important. The Biggest Issues is the Non-Stop ADS! And now, the Ads are so Invasive, there is a nasty little popup that you get when you try to hide the ads! Of course,…
564th ranked -
You don't listen or care.
AOL is for the ancient, nearly dead, geriatric folks. You DON'T care or listen to your customers. Proof is this forum. Can't force anyone to act on an ad even with your new 3x only policy. AOL will die with the ancient crowd.
564th ranked
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