AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1419 results found
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AOL is unreliable and difficult just to send a simple message. It feels like you want us to quit usingit.
Make AOL work. It really is unreliable.
680th ranked -
type size is toosmall. I cannot see to read it. Why can't we adjust it back to a normal size that is easy to read?
This is not a new idea. The type size on email is too small to read easily. If this does not get fixed, or a choice come available, I will be forced to go back to gmail. !!!!
680th ranked -
Send//Save button
Having the /Send button at the bottom makes it difficult, especially when there is a lot of text in the message. Please restore the Send button to the top. Also, it is dangerous to have the Save button next to the Delete button, as one could easily press Delete when intending to press Send.
423rd ranked -
forwarded mails
Hallo.
Warum wurde denn das Layout für "Weiterleiten" von Emails geändert ?
Wenn man Emails wieterleitet, erscheinen jedesmal "vertikale Striche auf der gesamten linken Seite" der weitergeleiteten Email, was bisher nie der Fall war.
Es sieht höchst unprofessionell aus, wenn man nun eine weitergeleitete Nachricht / Mail erneut weiterleitet, und ggf. ein 3. mal weiterleitet, so dass unzählige vertikale Striche seitlich der Email erscheinen (dementsprechend wird der Text der weitergeleiteten Mail von Nachricht zur Nachricht immer schmaler, da linkseitig vertikale Striche erscheinen !).
So kann ich nun keine Geschäft-Mails mehr weiterleiten, das sieht fürchterlich und höchst unprofessionell aus !
Können…
964th ranked -
SORT CONTACTS BY SURNAME AS A DEFAULT
IN THE CONTACT WINDOW, ALLOW USER TO SET "SORT BY SURNAME" AS A DEFAULT
680th ranked -
send read mail to old mail
I don't like my read mail remaining in new mail - I want emails that I've read to disappear into old mail
94th ranked -
Bring back selection of wallpapers/backgrounds
Please, please, please bring back the wide selection of background/wallpapers we had in the previous mail version. I really miss them. I can't understand why they had to be changed.
270th ranked -
Previous content
Using aol mail online in iPhone (app loads way too slowly to use functionally) I can no longer see the rest of the thread. It says “show trimmed content” but nothing is there, and where is show preview content. I want to see the original message and can no longer do that.
680th ranked -
Want to format email list columns
It's nice. But can I format email list columns - like have the date/time first on the left instead of on the extreme right??
120th ranked -
Sorting Mail
There needs to be a way to have the mail displayed automatically from OLD TO NEW, when signing in/reading emails on AOL. Also, there needs to be a way to sort by SUBJECT in the folders. This option disappeared with the so-called "upgrade" of the new AOL email.
680th ranked -
Sign In Process to Many Steps
Why do we need to do the picture Prove You Are Human and then also get a code to sign in.? You are making checking my email more and more difficult. Redesigned AOL page is awful.
357th ranked -
I am 88 years old and have had AOL for 30 yrs. I don't want anything but my free email. It is my only way to keep up with old friends and bi
I have old emails that are extremely important to me. I do not want to pay because I am 88 years old and on a limited budget. Surely you can allow me to keep this free email account! This account is like a diary to me and I know that many senior customers are as disappointed as
I am.680th ranked -
519th ranked
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Show the total number of items in the Inbox
Show the total number of items in the Inbox
270th ranked -
Times vs. Dates of Email
Please restore the clock times that have been replaced by dates in the listings for sent/received emails. Times posting are essential for many documentation protocols and increasing the number of clicks to obtain this information waste precious time.
423rd ranked -
Stop changing my browser to yahoo
Stop changing by browser to yahoo. I do not want to use yahoo as a browser.
519th ranked -
Moved emails stay in inbox
I “move” emails to a file folder yet they remain in my inbox. This just started happening two days ago. What’s the problem?
680th ranked -
download data
This account has been open since 1999. I goto download my data and there is nothing there? Where is my 20 plus years of data?
680th rankedHave you checked out https://help.aol.com/articles/download-your-email-from-aol-mail-with-imap?
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Why doesn't copy & paste work with AOL Email anymore? It reduces the article's print to small size and totally will not copy the image. This
Why doesn't copy & pasting of an article or recipe in an email not work anymore? i used to copy & paste recipes with an image and now when I copy & paste the print size is really small and the images will not print out.
I have eye problems and this new format is causing me problems with my eyes because of the small print size!680th ranked -
This new format impedes my ability to work!!
Can no longer create a list. Can't look back at an old email while creating a new one without the new one closing. Can't find or edit lists.
680th rankedFor instructions on how to create a list, try https://help.aol.com/articles/manage-distribution-lists-in-new-aol-mail
Have you tried to enable "Message tabs" under the Settings Menu in order to switch between views?
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