AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1353 results found
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164th ranked
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When I reply/forward to respond to an email, I used to be able to click Back after sending the response to return to the original message.
How can I get back to the original message without hunting for it after responding to an email?
164th ranked -
EVERYTHING is too Slow
WHY does this forced upon us horrific, loss of functionally, added unwanted functionality, take a "updating bar" and time consuming about of time just to delete your deleted folder? THE NORMAL AOL VS. WE ALL LOVED AND STAYED LOYAL TO SINCE THE BEGINNING OF AOL, HAD ONE CLICK ON DELETE, AND POOF IT WAS GONE. Now? Now you click delete, see a bar as it's processing, and it takes multiple seconds to complete the task. YOU DESTROYED AOL and no one, including Yahoo users, wants Yahoo looking, feeling or acting like email? Care to response w/out marking it responded and…
164th ranked -
GO BACK THE THE CLASSIC EMAIL!!
If it's not broken, don't try to fix it!! Get rid of the truncated lists of contacts. I have 20+ contacts beginning with S and I can only see 4. Just give us a full list with a search facility it would be much quicker and cleaner and get rid if the stupid emojis at the side of all the contacts!!!!! Stop cluttering up the space with objects that are of no useful purpose except to look pretty, which they don't!!
472nd ranked -
Remove videos that must time out from articles. There is no way to exit the video, I have to just let it time out. Not a good idea.
Remove the videos
472nd ranked -
address book
i do not want to have the 15 more on the address book, i want a complete list of all my contacts. I've been your member for too many years and i want to have someone to make it right.
381st ranked -
970th ranked
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Subfolders
Some of my subfolders are not hiding properly in my aol mailbox. Some are working properly, but some are not.
970th ranked -
Adjust Column Width
Display column headers along with the ability to adjust column width like Microsoft Outlook. Unimaginable AOL "new" interface doesn't have this capability. You are essentially begging users to leave your platform without this basic function.
129th ranked -
Bad... And getting worse!
I had high hopes for the new format, as it greatly mimics current Outlook UX and like the upgraded Features. But... after using it for a few months, its PAINFULLY clear, the new AOL Mail is just LIPSTICK ON THE SAME OLD PIG! - There still no way aggregate email or make follow up notes. And there is no way to mark an email as Urgent or Important. The Biggest Issues is the Non-Stop ADS! And now, the Ads are so Invasive, there is a nasty little popup that you get when you try to hide the ads! Of course,…
472nd ranked -
Place all buttons at the bottom of the screen at the top along with move, delete and spam
Placing the send, attach and spelling buttons at the top along with the move, delete and spam is far more sensible from an ergonomic perspective.....less awkward!
472nd ranked -
New Aol Themes the current ones are boring
All of the current AOL themes are boring we need fun colorful ones and definitely more that go with the current season
381st ranked -
472nd ranked
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**** your new mail!
**** your new mail!
651st ranked -
Support 3rd party email apps
Support 3rd party email programs. We have been a long time user of AOL email, but now must leave, because you do not now support 3rd part email programs. We have multiple email providers and need to look at all our email in one central location. Since you do. not do that and others do, we must leave your service and transfer all our stuff to our other email provider.
970th ranked -
Option to display full "From" email address in the inbox or spam folder.
I would like to see the the full complete "from" email address. This will allow me to see if a mail is spam or not.
115th ranked -
Support two phone numbers for 2nd factor authentication
My wife and I share an aol email account. Your second factor authentication only supports one phone number for texting a code or 2 factor authentication. This of course won't work for us. If you supported use of two phone numbers, as other apps do, we could use your 2 factor authentication.
318th ranked -
"Remind me later"
I have been saying 'no' FOR DECADES!
STOP ASKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!472nd ranked -
Make text formatting available and convienent again
The new email is terrible, no text formatting option, how shabby. A total disappointment.
651st ranked -
I HATE HATE HATE YOUR NEW AOL It just plain sucks.
go back to old format and tasks
651st ranked
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