AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1406 results found
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Netscape email addres
I want to delete my alias email address from netscape.
921st ranked -
Allow People to Post Comments to Articles with the Nicknames They Selected
I set up a nickname for my account so that when I post comments my true first name does not appear. Suddenly, if I post a comment to an AOL article the nickname I selected is not used. My real name appears which appears to be some sort of AOL default. This is highly annoying. I have cleaned out the cache and followed all the instructions I can find, which are minimal.
627th ranked -
NEW PROBLEM: Can't select and copy email addresses
I’ve been using AOL email for at least 20 years. The problem described below started happening about two months ago – maybe June or May of 2026. I have a Windows PC running Windows 11 Pro version 25H2.
BACKGROUND:
I send emails to groups of people. The first step is to put a list name in the BCC field. This populates the field with the email addresses that are in that list. This works fine.I then click into the BCC field (but not on an email address), hit CTRL+A and then CTRL+X to copy the email addresses into an…
627th ranked -
AOL not opening on my laptop today. Opens on Iphone. What's up with that?
AOL not opening on my laptop today. Opens on Iphone. What's up with that?
627th rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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bash_echoes™
bashechoes™ :
Bash
{
bashechoes@aol.com™
}Bash :
tuscript.sh
COLOURSDEPLOYMENT.sh
APPLE™IT´SBACK™.sh921st ranked -
What is the monthly fee for?
You charge us the monthly fee, then we have to pay some geeks to tell us how to fix a problem. If it takes to long for the explanation and instructions, our conversation is broken into and the geek told to go faster. We're paying for something that has never cost before and they're timing it. AOL is becoming greedier and shabbier then wonders why they're losing their ????.
627th ranked -
921st ranked
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Allow an email attachment to be opened without downloading it
In previous versions, one could open an attachment without having to download and save it. Please return that feature. If one wants to download and save an attachment, that should be a choice, not a default.
197th ranked -
What a rip-off. You put the advertisements into my account and then want to charge me for removing them.
Free removal of ads from AOL sites
13th ranked -
YOU HAVE A OLD PHONE # ON ME. &N JUST WANNA CHANGE IT & I HAVE BEEN TAKEN THRU TOO MUCH JUST TO CHANGE MY#
A PHONE # CHANGE IS ALL I NEED
921st ranked -
Worst , most incompetent, bug-ridden piece of garbage.
Worst , most incompetent, bug-ridden piece of junk, Back to gmail.
921st ranked -
2 factor authentication with WhatsApp
As a test, when I sign into my AOL account (at the two factor authentication step), I choose to receive a code through WhatsApp. Here is the thing : on the iPhone app, I receive the code without problem.
However, if I check WhatsApp on a computer at the address web.whatsapp.com, the code is not received. This happens all the time.
I don't know if it is an AOL bug or if the fault lies with the web version of WhatsApp .627th ranked -
want to be able to reply to an email with reply and reply all text not only the icon on the bottom
want to be able to reply to an email and see the reply, reply all and forward text not only the icon on the bottom of the new AOL webmail, like the one on the basic mail
96th ranked -
Bei AOL muss sich was ändern.
Ich schreibe Deutsch, ich brauche mehr als 8 Versuche mich anzumelden, jede Veränderung ist mühselig, gilt das gleiche, wie beim Anmelden, selbst das Feedback geben ist wie ein Kaugummi, der viel ist. Ich bin angemeldet und muss mich für das Feedback noch mal anmelden?
627th ranked -
The ability to whitelist a domain
Please add the ability to whitelist email domains. I get voicemail to email notifications from my home phone which all go to spam. I have trouble receiving mail from vm.vonage.com and vm.slic.com
466th ranked -
Petit-etre pourrai annuler chez AOL et recommencer une appilication saine
Depuis de très nombeuse années je n'ai été (concecté) CONNECTE qu'a A.O.L. Francais et tout a toujours été parfait;
Pourquoi AOL, ne marche plus et je suis obligé de faire des centaines opérations qui ne fonctioonent pas.,
Avant avant toutes les actions fonctionnaiet impécables
Où il est le bon temps d'avant ??? et surtout que faire pour m'en sortir ???
Merci beaucoup pour votre aide précieuse.
Jean MASSAT.921st rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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window size
Make it easier to shrink the size of the AOL window. Right now the window fills the screen and I can't access the arrows that usually appear at the bottom right of the window/screen.
627th ranked -
Make the calendar open in the month view instead of the week view
Make the calendar open in the month view by default
128th ranked -
some of my own incoming emails are getting blocked - these are from my website orders donotreply@shift4shop.com
I made sure they are not hiding in my spam folder.
921st ranked -
Attachment disappears - PLEASE FIX
I use AOL through chrome. When I send an email with an attachment, everything works fine.
However, when I receive a reply from the recipient, the attachment has disappeared and is no longer in the thread.Please fix this so the attachments are retained throught the thread of emails.
312th ranked
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