AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1545 results found
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not receiving my email
Be prepared for it to happen over and over
714th ranked -
stop sending **** spam
aol sucks for spam
714th ranked -
new mail is a pos
deletes my email which I did not delete
714th ranked -
What is the monthly fee for?
You charge us the monthly fee, then we have to pay some geeks to tell us how to fix a problem. If it takes to long for the explanation and instructions, our conversation is broken into and the geek told to go faster. We're paying for something that has never cost before and they're timing it. AOL is becoming greedier and shabbier then wonders why they're losing their ????.
714th ranked -
Allow an email attachment to be opened without downloading it
In previous versions, one could open an attachment without having to download and save it. Please return that feature. If one wants to download and save an attachment, that should be a choice, not a default.
243rd ranked -
font change
Why did the font change on the email list? New emails are no longer delineated by bold text. It makes it impossible to quickly review the email list. Further, the choice of new font is far too delicate for any type of extended reading - it is extremely fatiguing.
Please revert to the standard fonts and delineation of new emails.
714th ranked -
714th ranked
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What a rip-off. You put the advertisements into my account and then want to charge me for removing them.
Free removal of ads from AOL sites
27th ranked -
2 factor authentication with WhatsApp
As a test, when I sign into my AOL account (at the two factor authentication step), I choose to receive a code through WhatsApp. Here is the thing : on the iPhone app, I receive the code without problem.
However, if I check WhatsApp on a computer at the address web.whatsapp.com, the code is not received. This happens all the time.
I don't know if it is an AOL bug or if the fault lies with the web version of WhatsApp .714th ranked -
want to be able to reply to an email with reply and reply all text not only the icon on the bottom
want to be able to reply to an email and see the reply, reply all and forward text not only the icon on the bottom of the new AOL webmail, like the one on the basic mail
128th ranked -
Bei AOL muss sich was ändern.
Ich schreibe Deutsch, ich brauche mehr als 8 Versuche mich anzumelden, jede Veränderung ist mühselig, gilt das gleiche, wie beim Anmelden, selbst das Feedback geben ist wie ein Kaugummi, der viel ist. Ich bin angemeldet und muss mich für das Feedback noch mal anmelden?
714th ranked -
The ability to whitelist a domain
Please add the ability to whitelist email domains. I get voicemail to email notifications from my home phone which all go to spam. I have trouble receiving mail from vm.vonage.com and vm.slic.com
542nd ranked -
window size
Make it easier to shrink the size of the AOL window. Right now the window fills the screen and I can't access the arrows that usually appear at the bottom right of the window/screen.
714th ranked -
Make the calendar open in the month view instead of the week view
Make the calendar open in the month view by default
165th ranked -
SPAM
I get certain emails all the time...and now, all of a sudden, and it's hit or miss, you're asking me if its save of not. If I've interacted with the sender before, especially for YEARS, stop asking me that stupid question. Sometime multiple times almost near each other.
Certainly you have a way to figure out the algorithm, right? You're a tech company, right? Then I get emails that are obviously spam that end up in my in box.
Get your act together please.
6th ranked -
Attachment disappears - PLEASE FIX
I use AOL through chrome. When I send an email with an attachment, everything works fine.
However, when I receive a reply from the recipient, the attachment has disappeared and is no longer in the thread.Please fix this so the attachments are retained throught the thread of emails.
368th ranked -
Why can't I insert multiple images in mail anymore. I can still do it on my phone, just not on my computer.
Until recently I could insert up to about 10 images into an email, depending on size. I still can, but I have to put them in one at a time, which means going and finding them each time, instead of selecting a batch and putting them in with one click. Please give us that back! I can still put in multiple images on my phone, just not on my computer. Why?
714th ranked -
Stationary feature
I really appreciate that the stationary feature has been re-introduced.
542nd ranked -
Capability to sort email filters.
Rather than manually searching for a particular filter from a list of email filters, I would value the capabilty of sorting filters to facilitate a search.
714th ranked -
drop temu ads
This company is being investigated for malware and selling personal information. DROP THEIR ADS IMMEDIATELY.
21st ranked
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