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JAMES CHANDLER

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    JAMES CHANDLER commented  · 

    Has anyone noticed that AOL doesn't have the balls to answer ANY of the requests to return to the old format? Try Product Support Responded. No, they haven't. Not to a single one. Shape up AOL. You latched onto a loser and your users DON'T LIKE IT !!! Give it up. Admit that you screwed up and give us what WE want, not what YOU want.

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    JAMES CHANDLER commented  · 

    I have to agree with Mr. Sheffield. This new format is carp. That's a step or two below rubbish. It has so many faults I can't begin to list them all. Number one is the change in how the page it shown. With this format you can't read what you are typing a reply or you can't read the original email in it's entirety. Admit that you screwed up and change it back or at least give your customers the option. I knew it was a bad idea when Verizon let you take over.

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