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AOL Desktop Gold


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210 results found

  1. "Block mail containing specific words and phrases" doesn't seem to be an option

    In several other posts re "Spam," you suggest:

    "We recommend setting up a content filter in order to block mail containing specific words and phrases. To do this in AOL Desktop Gold, please follow these steps:

    1. Click “Mail” at the top left.
    2. Select “Block Unwanted Mail” from the drop-down menu.
    3. Check the “Block mail containing specific words and phrases” option.
    4. Add postmaster-relay the in the box below.
    5. Click Save at the bottom."

    The problem is--"Block mail containing specific words and phrases" doesn't appear to be an option anymore! Where did it go?

    I am using AOL Desktop Gold Revision 11.0.2007.…

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  2. Email links

    When I need one of my online vendor accounts to send me a link in order to reset my password...and it comes from an automatic system...It never comes through! I've contacted you on this issue before. I give them my gmail address now. I don't know what you changed...I don't have them blocked, I never had this issue with the old AOL. seriously thinking of not paying for gold...it doesn't work properly

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    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

  3. not recieving e mails

    Even tho I pay for an account I don't receive them from any accounts like Amazon, Craigs list, Sears, ect.

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    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

  4. Mail not sent because of an error? Happens all the time. Never happened with v 98.2

    Mail not sent because of an error? Happens all the time. No reason for this. Never had this issue with v 98.2 which was PERFECT.

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    Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone

  5. AOL GOLD is not giving the correct emails for each of my addresses.

    AOL GOLD is not giving the correct emails for each of my addresses.

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  6. Remove Google ads from Mailbox and e-mail windows - 4 times it's tried to force me to download a virus and I've had to shutdown

    In at least 4 instances since Desktop Gold was established, an audio ad has said in part "you may have a virus" and attempted to force a download which when cancelled just popped up again. The only way to get rid of it was in Task Manager (Windows 7) by forcing AOL to shutdown. If this continues, I'll close my 20+ year PAID AOL account

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    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

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    I’d like to have one of our Technical Support agents investigate this. Please call us at 1-888-265-3733. Our experts are available 24/7 by phone.

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    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

  9. mail settings

    I have made at least eight attempts to change my font and point to a different choice. It keeps going back to a default setting. Does anyone know how to make the new choice "stick"?

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    We are unable to replicate this. Please call at 1-888-265-3733. One of our Technical Support agents can help you with this.

  10. Reminders not being sent

    Another Reminder was not sent to my mailbox yesterday. At this point more are not being sent than are. Actually, I don't remember the last one that I did receive.
    Previous to Gold I had been told to set them on aol mail/IE. What's the point of that? We pay to use the desktop software.

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  11. I can't find the write email option (or compose) in the app

    Surely I can initiate an email but I can't find it.

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  12. Delete key doesn't delete the email I want deleted. Make it work!

    Make the "delete" key on my list of emails, WORK!!!!! Now what it does when I click "delete" is bring up the email I wanted to delete. I don't like this at all. I want the delete key to delete the email I don't want to see!!!!

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  13. I cannot retrieve email pdf attachments in AOL Desktop Gold

    I cannot open email attachments with pdf attachments in Aol Desktop Gold.

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  14. Had to reload AOL Gold and now all of my saved incoming mail is gone.

    Where did my incoming saved mail go?: Why did it not reload?

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  15. I have used AOL Desktop Gold since it started. Up until September 20th. when a new e-mail was delivered to me, it would automatically appear

    I have used AOL Desktop Gold since it started. Up until September 20th. when a new e-mail was delivered to me, it would automatically appear in my NEW folder, which I always keep open on my screen. Now, I hear the sound notification of a new e-mail, but it does not show up in my NEW folder like always. Now I have to refresh the folder, an extra step. How will I know that THERE IS a new e-mail? What if I can't hear the sound notification or have my sound muted? This has only started since a AOL Software…

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  16. change from former formatting

    All of my incoming, old and sent mail have a "star" before the listing....why?

    Secondly, all of a sudden, my opened emails do not fit on the screen and I have to scroll,.... why????

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  17. Red number on aol desktop gold email

    I have noticed that when I'm on aol desktop gold on my desktop which has amd hardware, the red number by the read icon goes down as I'm going through my email and yet on my laptop, which has intel hardware, the red number by the read icon doesn't always go down as I'm going through my email.

    Looks like a bug in the aol desktop gold software.

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  18. AOL DESKTOP GOLD SETTINGS

    I TYPE A MESSAGE ON WORD SINGLE SPACED.
    I COPY AND PASTE TO AOL EMAIL.
    AFTER IT IS SENT IT IS RECEIVED DOUBLE SPACED
    IT ALSO HAPPENS WHEN I TYPE DIRECTLY IN AOL EMAIL

    I TYPE AOL EMAILS SINGLE SPACED.
    AFTER THEY ARE SENT,
    THE EMAILS RECEIVED ARE DOUBLE SPACED.
    PLEASE FIND A WAY TO CORRECT THIS.
    I KNOW THAT IT IS A PROBLEM FOR MANY OTHERS
    THANKS
    mspain0626@aol.com

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  19. stop ruining my AOL GOLD by changing it

    Now it is completely unworkable since I just signed on.

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  20. ME SCREEN SHOT PHOTOS are still fuzzy and grainy still WITH AOL DESKTOP

    why WHY IS IT THAT ME SCREENSHOT PHOTOS ALWAYS TURN OUT GRAINY AND FUZZY WHEN I USE THE DESKTOP APP IN WINDOWS

    I sent the SAME photo from AOL.COM to the aol tester I wish I could attach the screenshots here AND they WOULD SEES the difference !!!!!!!!!

    THIS DOES NOT DO THIS WHEN I USE THE THE WEBSITE AOL.COM

    DO YOU HAVE SOME FREAKIN COMPRESSION THING GOING ON IN THIS APP??? IF SO YOU NEED TO TAKE IT OUT!!!!!!!

    that article should be much larger and clearer then this and its hard to read all of the text words…

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