AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
202 results found
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Reminders not being sent
Another Reminder was not sent to my mailbox yesterday. At this point more are not being sent than are. Actually, I don't remember the last one that I did receive.
Previous to Gold I had been told to set them on aol mail/IE. What's the point of that? We pay to use the desktop software.I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Delete key doesn't delete the email I want deleted. Make it work!
Make the "delete" key on my list of emails, WORK!!!!! Now what it does when I click "delete" is bring up the email I wanted to delete. I don't like this at all. I want the delete key to delete the email I don't want to see!!!!
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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I cannot retrieve email pdf attachments in AOL Desktop Gold
I cannot open email attachments with pdf attachments in Aol Desktop Gold.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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Had to reload AOL Gold and now all of my saved incoming mail is gone.
Where did my incoming saved mail go?: Why did it not reload?
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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I have used AOL Desktop Gold since it started. Up until September 20th. when a new e-mail was delivered to me, it would automatically appear
I have used AOL Desktop Gold since it started. Up until September 20th. when a new e-mail was delivered to me, it would automatically appear in my NEW folder, which I always keep open on my screen. Now, I hear the sound notification of a new e-mail, but it does not show up in my NEW folder like always. Now I have to refresh the folder, an extra step. How will I know that THERE IS a new e-mail? What if I can't hear the sound notification or have my sound muted? This has only started since a AOL Software…
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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change from former formatting
All of my incoming, old and sent mail have a "star" before the listing....why?
Secondly, all of a sudden, my opened emails do not fit on the screen and I have to scroll,.... why????
Please call at 1-800-827-6364 and one of our technician will assist.
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Our Technicians want to look more into this issue. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.
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Red number on aol desktop gold email
I have noticed that when I'm on aol desktop gold on my desktop which has amd hardware, the red number by the read icon goes down as I'm going through my email and yet on my laptop, which has intel hardware, the red number by the read icon doesn't always go down as I'm going through my email.
Looks like a bug in the aol desktop gold software.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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AOL DESKTOP GOLD SETTINGS
I TYPE A MESSAGE ON WORD SINGLE SPACED.
I COPY AND PASTE TO AOL EMAIL.
AFTER IT IS SENT IT IS RECEIVED DOUBLE SPACED
IT ALSO HAPPENS WHEN I TYPE DIRECTLY IN AOL EMAILI TYPE AOL EMAILS SINGLE SPACED.
AFTER THEY ARE SENT,
THE EMAILS RECEIVED ARE DOUBLE SPACED.
PLEASE FIND A WAY TO CORRECT THIS.
I KNOW THAT IT IS A PROBLEM FOR MANY OTHERS
THANKS
mspain0626@aol.comIf the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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stop ruining my AOL GOLD by changing it
Now it is completely unworkable since I just signed on.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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ME SCREEN SHOT PHOTOS are still fuzzy and grainy still WITH AOL DESKTOP
why WHY IS IT THAT ME SCREENSHOT PHOTOS ALWAYS TURN OUT GRAINY AND FUZZY WHEN I USE THE DESKTOP APP IN WINDOWS
I sent the SAME photo from AOL.COM to the aol tester I wish I could attach the screenshots here AND they WOULD SEES the difference !!!!!!!!!
THIS DOES NOT DO THIS WHEN I USE THE THE WEBSITE AOL.COM
DO YOU HAVE SOME FREAKIN COMPRESSION THING GOING ON IN THIS APP??? IF SO YOU NEED TO TAKE IT OUT!!!!!!!
that article should be much larger and clearer then this and its hard to read all of the text words…
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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improve aol desktop gold email
After getting the newest update for aol desktop gold, the email, while improved, is still not right and I have had the aol software close out of the blue while going through email.
Not a big deal though.If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Lost "MAIL SETTINGS". Comes up as a black box if it comes up at all
Bring back settings. They've disappeared
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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HOW TO TURN OFF THIS COMPRESSION THING ITS RUINIG MY PHOTO MAPS
IN THE AOL DESKTOP SOFTWARE MY MAPS ARE FUZZY AND AND GRAINY DO TO SOME COMPRESSION YOUS ALL MUST BE USING IN THIS SOFTWARE!!! I WANT TO TURN THAT OFF!!! HOW HOW DO I DO THIS??????????
IF I CANNOT TURN THIS COMPRESSING THING OFF THEN YOUS TAKE IT OUT AND OR DISABLE IT
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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Please give us a call at 1-800-827-6364 and one of our technician will assist.
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My email box is going hey wire....
When I read an email and then mark it unread it would stay in fine print, that way I knew that I had looked at it. Now when I open an email and mark it unread, it goes back to bold like I have never opened it, so now I have a box full of what looks like to me, emails that I have never looked at and it has screwed up my entire system. Emails that I had a handle on and now I can not tell what is what anymore and it looks to me like I need…
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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day three and aol is still not functioning despite paying for repair service
aol mail has not worked now for three days and aol desktop barely runs
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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for the last 24 hours aol mail has not worked properly
aol mail has not worked properly for the last 24 hours
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Pleas send a detailed email at tosgeneral@aol.com for further investigation.
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PROBLEMS SENDING MAIL
THIS IS OUTRAGEOUS.......HAVING PROBLEMS SENDING MAIL,CODE5016 !!!!!!!!!! TRY AGAIN IN 5 MINUTES & IN 5 MINUTES YOU STILL DON'T SEND THE MAIL !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! AOL GOLD IS THE MOST WORTHLESS "AOL" WE EVER HAD !!!!!!!!!!!!!!!!!!!!!!!!!!! YOU & YAHOO CAN GO TO **** !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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