Skip to content

AOL Desktop Gold


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

2979 results found

  1. Fix My aol??????

    This is day 6 with out My AOL which I pay for This is what I get when I try to log on Uh oh
    You must meet certain age requirements to be able to perform this action.

    Please visit our Help Center for more information.Uh oh
    You must meet certain age requirements to be able to perform this action.

    Please visit our Help Center for more information.Uh oh
    You must meet certain age requirements to be able to perform this action.

    Please visit our Help Center for more information.Uh oh
    You must meet certain age requirements to be able…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Different problems for different people so don't say you can't duplicate what I experienced.

    There are different problems for different people, so don't say you can't duplicate what I experienced ad then tell me to clear my browser or call a tech. From what I've been reading here for months, and from my many friends who were on AOL and just left..... each person has different problems. I can't imagine how that can be as we all have the same ****** AOL Gold, but this fact alone tells me that something is very wrong with this program.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Window size and position on sent mail status

    When you go to your mailbox and click the status button on a sent mail, the status window's option to remember window size and position is still grayed out.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  2 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Compact pictures so they will send in email

    Compact pictures so they will send in a timely manor like the old aol This is horrible how long it takes to send an attachment!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  9 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Why have you made :Favoite Places" so complicated? I like that it is alphabetized but it is no longer easy to add a new site.

    In the past it was a no brainer to add a favorite place: just click on the heart and voila it was done. Now you have a :procedure that it totally unnecessary and for me who is only vaguely computer literate you have created unnecessary work. I know this comment will elicit a response but is unlikely to effect any change

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  2 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. When deleting email addresses..please have the email list NOT go back to the A list as you have to scroll down every time to where you were

    When deleting email addresses....when you delete an address the system takes you all the way back to the A list of addresses...so if you are deleting an address beginning with E or something you have to scroll back EVERY TIME to finish deleting addresses. So many are "auto added" you have to delete junk once in awhile.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Red underlines in email

    In email, words are still underlined in red that I've added to Spellcheck previously. Please have the underline deleted once the word has been placed in Spellcheck. Thanks.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  3 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. your search bar is not working in ADG

    your search bar is not working in ADG

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  9 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. SINCE YOU INSTALLED AOL GOLD WE CAN NO LONGER FORWARD OUR EXCEL FILES TO CUSTOMERS/SUPPLIERS. ITS A DISASTER!!!

    YOUR NEW PROGRAM AOL GOLD IS A DISASTER!!!!
    WE CAN NO LONGER FORWARD ANY EXCEL FILES WE'VE BEEN FORWARDING FOR MORE THAN 20 YEARS... IT'S OUTRAGEOUS THAT YOUR PROGRAM DESIGNERS DID NOT TAKE THIS INTO CONSIDERATION. ALL I GET FROM YOUR REPS IS "WE ARE SO SORRY" BUT NOTHING EVER EVER GETS RESOLVED! I'M CONSIDERING OTHER SERVICES... AS AOL DOESN'T SEEM TO CARE QUITE FRANKLY!!!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Browser no good. Getting blank pages.

    Browser no good. Getting blank pages. This is happening too often with random sites that I try to go to. Many times after trying to access a URL I get a blank white page and the site will not come up. At other times I get a blank black page for seconds, and then a white blank page before the site finally appears.

    There is nothing wrong at my end. Do not tell me to clear my browser or call an AOL tech. I do not have this problem when I use the Internet Explorer browser.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Forwarding E-Mails

    the current procedure is extremely awkward and lengthy. The previous version was simple and efficient. It takes 5-6 steps to forward an email compared to two for the previous version. I am seriously considering getting a new internet provider. I have been with AOL for 20 years.

    Jim **** (****@aol.com)

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Stop limiting free speech! America is not a third world Dictatorship!

    I view negative comments after posted articles on a regular basis that I disagree with. Why in the world am I being denied the right to post so that others can see what i am saying? It would appear that the only people being allowed to post so that others can see what they are saying, are those whose political philosophies coincide with the opinions of AOL staff. This is America, and not some third world dictatorship that only allows people to hear what they want them to hear.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. AOL Gold SUCKS BIG TIME Is not compatable with my Bank and unable to save Fonts from settings. All verified by AOL Techs

    AOL Gold SUCKS BIG TIME Is not compatable with my Bank and unable to save Fonts from settings. All verified by AOL Techs

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Misleading information on installation of 2 step verification on Aol Desktop Gold

    Delete all information on 2 step verification installation on Aol Desktop Gold it is misleading to Customers. According to you techs It can not be installed on Aol Desktop Gold.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Can AOL duplicate the zoom feature that is on Internet Explorer.

    A zoom feature like Internet Explorer has available would make reading Web content much easier for those with eyesight issues.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

AOL Desktop Gold

Categories

Feedback and Knowledge Base