AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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  1. browser window tabs dont allow multi tasking

    make the tab window of the browser that you have open stay open. now if u have multiple browser tabs open and one is in the process of loading info, it keeps popping to the top, bumping you our of the window you are currently working in, not allowing you to continue working in another tab.

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  3. Soozy and I just spent about 45 minutes sending mail back and forth from our various screen names .. on 11 and on web mail .... as S

    Steve,

    Soozy and I just spent about 45 minutes sending mail back and forth from our various screen names .. on 11 and on web mail .... as Soozy said. it ain't easy and I agree.

    Trying to check if there is incoming new mail on other SNs is a royal ***.  We have to sign out/sign back in under other SNs.   On 9.8 checking mail on 5 SNs was a breeze:  click on Switch SNs and it would show if you have mail to read AND THEN you could switch or cancel and stay on your usual SN.…

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  4. Make the RED Number beside Reads Larger!!!

    Make Red Number Beside READ Larger!!

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  5. Color of Logo better

    The color of the AOL Gold Desktop seems to be richer which is a better color.
    Can the arrows on the mail header for type color be made darker to give greater contrast to the background?

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  7. Tim Armstrong

    There was Never a Notice about the changes from 9.8.2 to AOL GOLD.
    Forget about fixing AOL GOLD, there is too much to repair. The LIE about Hacking for the reason to eliminate 9.8.2 is a LIE./
    Just trying to get on line with AOL Gold is hard. Took close to 8 minutes to Get On Line.
    Tim Armstrong and his team should be fired.
    Plus I find out I have been OVER PAYING for YEARS for AOL.This is a CRIME. I am looking for Legal advise.

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  8. Find in Top Window

    An often used function in 'edit' (top row) is still in Gold --
    BUT It doesn't allow me to give it WHAT TO Search for!!**

    Please add the 'search for' box ..

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  9. How to improve AOL GOLD

    How to improve AOL GOLD. GET RID OF IT. UPGRADE OR FIX 9.8.2. Period.! There is Not a SINGLE KUDOS for AOL GOLD. It is like a Monkey was chosen to redo 9.8.2.
    Tim Armstrong should be strung up , to allow this to happen.

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  10. AOL GOLD IS SLOW

    AOL GOLD IS ****. IT IS ANNOYING, IT IS SLOW, AND HAVING THE AOL TECHS SAYING THAT THIS UP GRADED IS BECAUSE OF "
    HACKING OF 9.8.2" IS BULL S..T
    AOL, should have asked from AOL customers, what they would like and not like. Instead AOL unleashed AOL GOLD. Being a Paying customer for 18 years, and enjoying AOL and its tech team, THIS IS INTOLERABLE AND A DISGRACE.
    PLEASE STOP ALL THE "SORRIES" and bring back 9.8.2.. Just FIX IT, don't destroy it, unless Donald j Trump is involved

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  11. Does anyone at AOL read the COMMENTS?

    It is hard to believe, that AOL has become **** For three weeks, every time I turned on my computer, I was alerted that AIM as of Dec 15 was NO LONGER AVAILABLE. It kept going till Jan 2nd. Now four days ago, I get a AOL ALERT, that I can only use AOL GOLD. No notice, no nothing. Then waiting 40 minutes to speak with a AOL tech and listening to the twangy music, I am told " SORRY"
    What ever Team worked on AOL GOLD have to be FIRED. They are Incompetent. There are so many issues with…

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  13. What the **** is going onj?????????

    What the **** is going on AGAIN . My PATIENCE IS RUNNING THIN. Just turned on my computer and see that 9.8.2 is NO LONGER available.
    Three days ago I got the AOL ALERT Msg , about Only using AOL GOLD, (Which is a Piece of *) Then after having to wait over 20 minutes listening to Twangy music, a AOL tech kept saying how SORRY AOL WAS for wait time And Not INFORMING AOL people that a DRASTIC CHANGE WAS BEING MADE. AOL 9.8.2 was NOT BROKEN. Then a day later 9.8.2 was back., NOW 9.8.2 IS GONE

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  15. Make link colors adjustable

    On the Welcome screen, the primary news article link is in BOLD BLACK print. On the secondary news articles, the links are in a LIGHT BLUE font which I find hard to read against the white background. Please consider making the link colors adjustable.

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  16. This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can u

    Tell us how we can improve your AOL Desktop Gold experience.

    That, Sir, is an impossibility because you don't LISTEN.

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  17. running aol gold only for usa

    running aol gold only for usa is a good idea plus stops alot of international hackers like the ones from north korea and china from getting in to our nations computers this thing called free internet has ended they want the best like aol gold they gotta pay for it thats how it works

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  18. Allow Right-Click "Copy Image Address & Save Image As"

    In Chrome a user is able to right click a web image and select " copy image address" or "save image as" among a few others .. this doesn't work in AOL Beta ....

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  19. Enable "Show UNREAD" emails in Spam

    You show the COUNT of UNREAD SPAM emails, why not ability to SHOW them too?
    If Thunderbird can do it, why can't AOL?

    I let many 'newsletters' go to spam, keeps the inbox for those real people I converse with.

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  20. Poor canges to the favorite button

    The favorite is so mall and often blocked by other windows. Restore to how it worked in (.7

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