AOL Desktop Gold
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
2994 results found
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Eliminate the redundant, second popup for changing screen names
Changing screen names keeps changing itself. The old way was much simpler, and actually worked. Now there is a second popup, showing the screen name to be changed to, that ALREADY WAS INPUT. Please eliminate this redundant popup, and go straight to the password input popup. Also, placing the cursor in the input box would be helpful, too. Thank you.
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filing emails on AOL problem since you switched to AOL Gold
When you switched over to AOL Gold...you disabled a very useful tool. When saving an email to a file on AOL..when you right click on the email, then choose AOL..and here is where the problems occurs....you used to be able to type in the first letter of the folder and it would jump to the folders that begin with that letter...since you switched to Gold now you have to scroll through the alphabet to get to the first letter of the folder you want to store the email in. This is time consuming and it is inferior to the old…
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Still having problems with the Address Book.
Please do not mark this as "Duplicate" and forget about it -- Fix it! I have talked to your tech support numerous times. We run a small business. Most of our email addresses are listed as City, ST. So I type City, ST in the box for First Name. This worked perfectly in 9.8.2. Now, it often shows up as City. Someone from tech support suggested I make the changes in my contact list on mail.aol.com and they would keep. I did that. Now ALL the ones I changed show up as City. This adds to my workload to change…
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Get rid of Scribol, paws etc they are not news at all
Get rid of boredom, scribol, paws not news and not important and enough of the shaming of beautiful women as "news".
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Your status page on this site never changes.....
Your status page on this site never changes. Under "Planned" you have the number 8. It has been at 8 for months. So you've done nothing in all this time with the 8 items you planned to fix?? The numbers in other categories barely change.
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Put the Forum for Feedback re: AOL Desktop Gold on the AOL MAILBOX, 1st Page
POST THE FORUM FOR FEEDBACK re: AOL DESKTOP GOLD on the first page of the AOL MAILBOX to the right where the advertisements are currently located. Providing an excellent service to keep you customers, comes before advertising income, that is if you want to keep your AOL Customers! Let us, your customers, guide AOL Desktop Gold tech. staff to provide for the customer what we need and want. If a company does not meet the needs of its customers, the company will lose its customers! HEED OUR REQUESTS! I have read through many, many of them and they ALL make…
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CUSTOMERS SHOULDN'T HAVE TO WORK AROUND AOL GOLD FAULTS.
AOL CUSTOMERS SHOULD NOT HAVE TO WORK AROUND ALL THE AOL GOLD PROGRAM FAULTS, DEFICIENCIES, GLITCHES AND REMOVED FEATURES. WE SHOULD RECEIVE WHAT WE ARE PAYING FOR. I EXPECT AOL WILL BE SUED FOR THIS EVENTUALLY. THE NEWS OWNERS ARE CORRUPT AND CERTAINLY INEPT.
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nude photos
Your nude photos are disgusting!!!!!
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1761 brings back "Re-enter password" after sleeping
was happening several releases ago, got fixed, now broke again.
When Windows goes into sleep mode, upon wakening - AOL requires password again - EVEN THOUGH on my desktop, it is remembered!! (i.e. not needed to log on)
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Incorporate old features from blue AOL to GOLD
Please put the features of the blue AOL On GOLD. The subjec tline font should match the font for the body of the email.
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Allow me to have my calendar popup when I login. Like the old 9.0 did!!!!
Allow me to have my calendar popup when I login. Like the old 9.0 did!!!!
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Here are some errors or changes that we would like to be made to AOL Gold. Most of these features were common in older AOL versions
- Right-click and select "ignore" to send an email to "Old" mail.
- Print date and web address at the bottom of printed material.
- Fix the speed of the text to keep up with typing speed when composing emails.
- Eliminate the nearly 100 spam emails daily. (some are vulgar and offensive)
- Graphics cannot be seen in new emails. (Only get a long coded number instead.)
- The ability to create and save font colors for emails and future use.
- Stabilize playing of videos that start and stop every few seconds.
- Make it possible for the website address in the address box at the top…
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Need a feature available prior to aol gold. Address book that address not be added automaticlly to address. user to added each address .
prior to aol gold .9.8 feature allow one to add respective addresses
now all address are added automatic - are we able to select an add addresses individually.advise how
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AOL Gold, I cant edit the recipient section to change screen name, its working on old version, its convenient to put it back.
AOL Gold, I cant edit the recipient section to change screen name, its working on old version, its convenient to put it back.
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Desk Top Software
Your desktop software is too large a program with too many things running in the background. I travel and have weak wifi at times. The program barely functions. Also the home screen takes up too much room top to bottom for my lap top. I can't access the bottom of the email page to download attachments, save or delete.
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three really annoying things about Desktop Gold: 1. the sign on screen has my screen name in VERY small type and is black against a blue b
three really annoying things about Desktop Gold: 1. the sign on screen has my screen name in VERY small type and is black against a blue background. VERY hard to read. 2. If I click on a news panel to read an article, the video starts with sound. I am in an office where there are other things going on. I don't want it to hear that junk unless I choose to. And the "mute" option isn't an option as it start with sound then has to be muted. 3. Now the "inbox" has a "new and old." Different from…
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copy option to add email address from the contact list to a group or specific group is greyed out and not accessible- kindly fix ASAP.
copy option to add email address from the contact list to a group or specific group is greyed out and not accessible- kindly fix ASAP.
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I have been contacting AOL for OVER 1 year (open ticket 07256897). I have continually had every problem you can imagine. Slow email sending,
I have been contacting AOL for OVER 1 year (open ticket 07256897). I have continually had every problem you can imagine. Slow email sending, cannot open mail, try again, email crashes. Template issues, etc, etc. Each time I call tech support, I must wait a minimum or 10-15 minutes, go through a lengthy id process, wheras I need a text sent to my phone with a code. THEN, I need to explain my TECH PROBLEM to billing, so they can then transfer me to tech support, who has another wait. If they cannnot resolve the problem, they will say, are…
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