Eliminate the redundant, second popup for changing screen names
Changing screen names keeps changing itself. The old way was much simpler, and actually worked. Now there is a second popup, showing the screen name to be changed to, that ALREADY WAS INPUT. Please eliminate this redundant popup, and go straight to the password input popup. Also, placing the cursor in the input box would be helpful, too. Thank you.
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Pat S. commented
I agree that these redundant screens for changing between screen names and signing in is a pain especially when you do it multiple times a day & don't want to store your password. Please go back to the simpler procedure. At one point under AOL Gold you actually did have the password field pop up right away without going through another screen but now it's gone again.
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Alice-Anne Birch commented
The old menu dropped down...and you saw where thee was email. Now you have to scroll through every screenname--OR look at your iPad or iPhone!!
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bob k. commented
only a problem if sign on is working - does not work at times - URL fails to load - usually takes 3 or more attempts to sign in - NO problem signing in to MSN or Yahoo - problems only exist on AOL GOLD -
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Anonymous commented
Make it easier to sign and and to change screen names. Too many unnecessary steps. Very annoying.
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Red thru Violet commented
When I say "old way", I mean NON-AOL-GOLD.