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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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397 results found

  1. 2414 GOLD LOCKS UP WITH "NOT RESPONDING"

    When I report this, I got the following EMAIL - WHICH I CANNOT do
    as it is NOT RESPONDING ... I E BROKEN! NOT WORKING>>

    To: -myid-@aol.com
    Sent: 09/17/19 11:30:51 AM Pacific Standard TimeS_
    no-reply@aol.uservoice.com
    To_
    Subject: [aol.uservoice.com] Responded: '2414 Aol Gold lock up "not responding"'~~~ This email is sent from a ‘no reply’ address, go here to leave a comment. ~~~

    (No Status) → Responded
    Please send us a crash report in order for our engineers to look into the issue you are experiencing. To do that, please follow these steps:
    1. Open AOL Desktop Gold.
    2. Click on…

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  2. Merging

    Merging my comments with others that are then ignored isn't helping me determine how to be a better AOL user and restoration of my commenting privileges.

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  4. Reporting stalker behavior by AOL user

    Am being stalked in chat rooms by two AOL users who get abusive in chat rooms I'm in, change screen names, and do it again.

    One of them has a screen name "dominus990:
    OnlineHost: dominus990 has entered the room.
    OnlineHost: gamestied has left the room.
    clckwrkora (8:21 AM) : Oh, you change screen names a second time this morning
    To come back in.
    OnlineHost: de100 has entered the room.
    de100 (8:21 AM) : 38m 5 10 160 ill cam for you right now no cam needded to see no BS email me LI NY
    kevinowens385 (8:21 AM) : rita any…

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  5. How can I block spam from a fake "domain" usually marked newsletter@*.us? (The words at the * spot are fake, like "slimeswe" or "donorbow")

    How can I block spam from newsletter@.us ? I get some every day (today I have 36 of them), for example: newsletter@***.us, newsletter@*******.us, newsletter@*****.us, newsletter@*******.us, newsletter@******.us, newsletter@***********.us, etc.

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  6. WRT My Mail Folders:::

    Add add'l tab to create "New Folder" also at top of mail folder list, rather than require me to scroll to bottom of my now 200+ folders to do that!!!

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  7. "Save as" is not working again

    "Save as" is not working again

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  8. Blue border missing from top of some emails and web pages

    Can not close web page or email when this happens.

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  9. DRAFT MAIL LOADES MULTIPLE COPIES OF THE SAME DRAFT, AT THE SAME TIME???

    POSTED AUG 1, 2019
    DRAFT EMAIL OPENS MULTIPLE COPIES OF SAME SAVED EMAIL.
    "DRAFT FOLDER: IF YOU ACCIDENTALLY CLICK ON EMAIL "WHICH IS ALREADY OPENED & IS BEING EDITED" IT OPENS "2ND" "UNEDITED VERSION" WHICH FORCES USER TO REVIEW 2 PAGES AND TRY TO FIGURE OUT WHICH ONE IS NEWEST VERSION =
    NEW CLICK SHOULD JUST BRING UP OPENED COPY. WHICH IS ALREADY BEING EDITED.
    IT DOES NOT.
    IT OPENS A SAME EMAIL AGAIN, UNEDITED SAVED VERSION.+ EDITED VERSION. VERY TIME CONSUMING TRYING TO FIGURE OUT WHICH IS WHICH..

    THANK YOU

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  12. paid subscriber

    TELL ME YOU DON'T CARE ABOUT PAID SUBSCRIBERS AND I WILL CANCEL MY SUBSCRIPTION ...

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  14. backgrounds in e-mails

    don't merge my complaint with anybody else !!!!!!!!!!!!!!!!!!! i about had enough of of u LOSERS & LIARS !!!!!!!!!!!!!!! FIX THE BACKGROUND ISSUE & SHOVE THE STATIONARY UP UR ***** !!!!!!!!!!!!!!!!!!!!!!!! FOR ONCE TIM ARMSTRONG U LIAR STOP LYING TO US OR SELL AOL BACK TO "STEVE CASE" !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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  16. racist

    You ********* at AOL do not have a clue what racism is. You accuse everyone of being racist if they do not agree with liberal policy and if some happens to not like someone. It is not racist, you stupid ******, to not like someone. I hate you and I am not racist.....figure that one out you brain dead self loathing, more important than God dip **.

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  17. AOL Customer Tech Service Disregard of Paying Customer

    I'm paying for a telephone support service - no one answers the phone. You respond telling me to call product support. Still no answer
    Is this a scam?
    I'll leave a comment on Facebook if this matter is not resolved

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  18. Opportunities to Improve Your News Posts

    For the last two years now your "News" articles have bee dominated by two subjects, including: 1) Anything negative or critical about Donald Trump, his administration or his family and 2) All things Meghan Markle. For example, today, July 6, 2019, you have a total of 7 of 81 News articles about Meghan Markle. That's roughly 8.6% of all your news articles. Someone need to tell you folks that this simply isn't "News", and no one wants 8.6% of their news articles to be about one subject, much less Meghan Markle. With all that is going on in the world,…

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