AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1443 results found
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None of your solutions to speed up Gold worked
None of your solutions to speed up Gold worked
Let me put you in touch with one of our Technical Support Agents to investigate this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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The Flag option is not available in AOL Desktop Gold.
Regarding the missing contacts please give us a call at 1-888-265-3733 for one of our agents to assist you.
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My username disappeared on AOL Desktop Gold. Kindly have this error corrected so I can have an access to my email easily as I used to before
Changes on AOL Desktop
Let me put you in touch with one of our Technicians to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Can't send as many photos
Used to be able to send 6 or more. Now it does good to send 2 and then usually only as attachments instead of copy & paste like I used to - to incorporate descriptions with the photos. It will stall and say letter can't be sent, try again in 5 min. If you try to send it like 3 x it will eventually tell you its too large a file.
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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EVER SINCE AOL "GOLD" I haven't been able to receive ANY email! ****!!!
EVER SINCE AOL "GOLD" I haven't been able to receive ANY email! ****!!! I checked "blocking" and all mail is "allowed".... funny also that I can't delete some of the old email addresses that I previously blocked.... tried several ways! AOL GOLD IS PATHETIC
I’d like to have one of our Technical Support agents to look more into this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Why did AOL Gold change my settings on my laptop?
When I download AOL Gold it changed my file type associations for .htm and .html to AOL Gold. I never authorized this. What other covert changes did you also do to my computer? I absolutely do not trust AOL at all. If AOL was trustworthy, they would have a delivered a quality product first time.
I’d like to have one of our Technical Support agents to look more into this. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.
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Help with Android phones & AOL Desktop 9.0
Why did the mail stop loading into my phone a Samsung S5?
Can the phone be upgraded to this other AOL program?AOL Gold is not available for mobile devices. If you experience any issues with mail loading on your phone please contact tech support at 1-800-827-6364 or write them an email at aolmailquestions@aol.com.
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AOL Gold software has major problems that any email with attached file makes problems in Saved my PC folder.
- No solution for New PC - Couldn't copy the Saved my PC folder.
- Previous software, AOL 9.8.2 has no problems at all, but AOL GOLD software have so many problems. Is there anyway we could use previous AOL 9.8.2 software ...
One of our Technical Support agents can help you with this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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I keep getting a "command box" with "NOT SANDBOXED"
I keep getting a black "command box" and on it says "NOT SANDBOXED". What is this? Makes me feel like my PC is being hacked or something. Terrible system, this Gold. You were not ready for this conversion. Stop this black box situation. I no longer feel safe using AOL Gold.
One of our Technical Support agents can help you with this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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We are unable to replicate this. If you still encounter issues please call us at 1-888-265-3733. One of our Technical Support agents can help you with this.
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I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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If we have to pay for AOL now, after 20 years, the calendar should work and I should be able to depend on the reminders I set up!!!!!!
My idea is to make the calendar work and DEPENDABLE!!!!!!! If it is not going to work, take it away!!!
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at: 1-888-265-3733. Our experts are available 24/7 by phone.
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Mail Default Settings
I read my mail from top to bottom then arrive at the delete option and after deleting I've elected the option to open the next mail item. Now when the next item opens, its at the bottom of the new mail. Doesn't it make sense for the default to be open at the top/beginning of the mail. Why did AOL change the cursor placement to default to the last position? Opening a mail item in the middle or bottom of the message is just nonsensical. Please make it so opening an email opens at the beginning of the email OR…
We are unable to replicate this. Please call at 1-888-265-3733. One of our Technical Support agents can help you with this.
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Most times when I sign on I get an error message
This is it:
Failed to load URL https://api.screenname.aol.com/auth/web_session?access_token=djF8b3BlbmF1dGhfZXw0fHhWOU1UeEo1eUdXamFtTzRBQUgtQ1NSQXBaQ0RlNFlqNU9ZaUh0ZXVOTERQWWFpWWtKcE5mZjR2Slc2bW1NeHNib3NSMWpFcUhqMDE4SU14TWRtdFpsY3R0eDdXdVpVNFNhR0szZU9zSkdGZ2I5N1VLTXR5VW1iSXFJNVhCeG1rQ2NYdjRzQnkxU2ZWcTJOUTltczVQb2VLRkNDel9KYWVheklwNGVwQm5RdHJLUFJ2bkVreVhvdmJUSDBwcy05aWx2bjhSYXZjdFFhR2Vvd3hzRDQtTmw0WURkYVJ3U2Fac1p3aGZXWF9jd0F8b3BlbmF1dGhfbXw0fGIwc3dRVzJ5Uk1PbjNqLWhMcWFEejgzUEVnNTF4S0MwTDM4bktKeVgzRkU&dest_url=waol-app%3a%2f%2fweb_session with error ERRCONNECTIONRESET (ConnectionReset).Our technicians can help you sort out the error you receive. Please call 1-888-265-3733.
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AOL GOLD IS AWFUL!!!
We should not have to pay for this until you get it working right. We all deserve refunds. Every time I go into my email there are email's I already deleted. I try and send an email, especially when there is an attachment and it doesn't send or it takes a very long time. I went in today and there was nothing showing in my in box, when I know for a fact there was. I have to re-start several times. It is so slow to start up. You have the never to keep taking things away from us and…
Let me put you in touch with one of our Technical Support Agents to investigate this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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unable to upload favorite---msg saidwait 5min. i have been waiting 5 hrs. syatem not working
unable to upload favorite---msg said wait 5min. i have been waiting 5 hrs. system not working
Let me put you in touch with one of our Technical Support agents to look more into this. Please call our team at 1-888-265-3733. Our experts are available 24/7 by phone.
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FIX THIS PLEASE!!!
I continue to have issues sending emails with embedded graphics - I get the email all ready to send and press SEND and it doesnt send. The word SEND continues to be in BOLD and not grayed out. It NEVER sends! Then I have to copy/paste the entire email over and make my attachments one more time. THEN it will send. Since I do a lot of graphic work (One of the main reasons that I liked AOL - past tense - is for the graphic capabilities) this is causing me much more work as it happens 90% of the…
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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I posted about an email coming up blank;administrator says to refresh. Why?It should not comeup blank. and why is this closed? Problem stil
I really think you should not tell the users we have to fix problems that never existed before.
I’d like to have one of our Technical Support agents to look more into this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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I see a problem in the AOL Gold I am running and the AOL.com on the browser. When I click on the attach file and attach a picture to my mail
I see a problem in the AOL Gold I am running and the AOL.com on the browser. When I click on the attach file and attach a picture to my mail it not only send as an attachment but it also comes up in the mail portion of the e-mail where I have written some to the person I am e-mailing.. This has never happen before when I e-mail someone an attachment it should go as an attachment and not show up in the mail portion of my e-mail. Would you please get back to me and let me know…
We are unable to replicate this issue, but we are very interested in learning more and helping you fix this. Please call 1-888-265-3733.
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