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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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397 results found

  1. go back to 9.99 a month.

    go back to 9.99 a month. I should be bale to choose if I want extra **** & not just be forced to have to pay for extra **** I don't want

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  2. I won't call aol techs again. They told me aol is aware of the problem and is working on it.

    II won't call aol techs again. They told me aol is aware of the problem and is working on it.. He reinstalled it twice and it still doesn;t work right. It drops off when I try to read the article and even when tryinig to read e-mail. It used to be good, but isn't worth the money now. I read your reviews and lots of others have the same problem.

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  3. We're glad you're here

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  4. animations are not listed in mail feedback just only only on my suggestions

    Why isn't my idea of bringing back animations and music on the general and mail feedback page. I can only see it on my feed.

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  5. Fix the AOL app

    Why can't AOL fix my AOL gold app?

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  6. Start covering Venezuala and how Socialism is working for them.

    You need to start covering the real news. How about Venezuela and how socialism is working for their nation. Maybe you can prevent this from happening to America.by doing real reporting. AOL is more like a national tabloid of Hollywood rather than a real news organization.
    Oh and try supporting the President.

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  7. Are you ever going o get rid of the guce.advertising junk?

    Are you ever going o get rid of the guce.advertising junk?

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  8. Are you ever going o get rid of the guce.advertising ****?

    Are you ever going o get rid of the guce.advertising ****?

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  9. Hate the split screen stories.....annoying....

    I'll repeat it again.....hate the distracting split screen photos at top of all stories with current and previous. Please STOP it.

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  10. Please change back to email address

    You need to change back to email address, and not the person name.
    I cannot identify the persons name, can only identify by email address.
    Please change back
    Thank you

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  11. Why are there ads with a subscription?

    Why is it that I pay $26.99 per month for access to AOL, yet I am still bombarded with ads!? Please don't tell me it is due to the add-ons that I can get. The only one useful to me is Lifelock. Norton is a much better antivirus product than McAfee & the rest of the stuff I neither need or want.

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  12. What good does it do to reassign my complaint about Sexually explicit SPAM to another category when you didn't do anything to solve my probl

    You reassigned my complaint to another category this morning but have done NOTHING to grant my request of getting features back to control this kind of SPAM. That doesn't do me any good. That is non-responsive, in my opinion.

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  13. put mail back like it was

    put mail back like it was just put the date on it
    you'll could ***** up an anvil with a banana peel. don't want or need the time on it

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  14. Excessive ads and liberal-slanted news!!

    You've now found a way to post advertising in the white space behind our email? Just another way AOL has found to take up band space to make everything work slower and jam up which is a constant problem. I pay for this service. TAKE AWAY THE UNNECESSARY ADVERTISING!!!!! While you're at it, try to be a little less liberal in your "news reporting". Remember, I pay for this service. I don't pay for your liberal-slanted news or your excessive advertising.

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  15. Save Window Size and Position doesn't work

    Save Window Size and Position doesn't work

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  16. Latino Chat Cincuenta y Pico (massage the violates community guidelines?)

    This is very annoying, we don't enjoy our time in the chat, can't fallow conversation, need to delete what we text in the box. Don't let us send the message. Very disappointed hurry fix this issue, we are not typing nothing wrong, or bad language.

    ((((( " This message violates our guidelines" )))))

    We are not violating nothing just chatting some times interesting conversations.... Pay attention to this bugs

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  17. STILL NOT COPY THE EMAIL ADDRESS

    Like I said before, only copy one email address, not the whole list, I don't like to do reply or forward, I like to send new emails. Why is so difficult to make it like before? I'm not new on AOL. Please work on this issue.

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  18. comment section

    Like I've said before, your help line is not open 24/7. You keep telling me that, but when I call they are always closed.Besides they won't be able to help.The problems are AOLs not ours and you'll just blame us for something we;re not doing right. The problem is YOUR software.

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  19. comment section

    I forgot to mention, every post I put on the first page gets deleted, regardless of what I say. It happens all the time. Your mods have to stop that for me and everyone else.

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  20. comment section

    First of all, your 24/7 help line isn't 24/7, I've tried. Second, the "guests" ***** up the comment section and they don't pay. Third, you post stories from other sites we have to register with to comment, and that's wrong. Fourth, most of the time Guest shows up instead of my nickname.Fifth, the moderators delete posts based on opinion, not whether they are racist or violent, or any other thing that might be against you TOS, but you won't tell us what your TOS is.I know you folks read this, why can't you fix it?

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