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1420 results found

  1. Neither CUT or EDIT/UNDO will remove a graphic from an email I am composing

    If I put a graphic in an email I am composing and then immediately decide to remove the graphic I can not remove it. I have to close the email and start all over. Don't tell me to clear my footprints. That does not help.

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  2. I am paying for this aggravation?? Go back to 9.8.

    There is so much wrong in every area that I can't list everything here. Plus thing we loved like the Buddy List no longer exist. Things I have posted about in the past were either deleted with no explanation, or else they were not fixed or addressed. I have been a member since the 90's and this "updated" "better" Gold is the worst ever. Everyone wants 9.8. Why are you resisting? It has been months now with no fixes to critical problems.

    The browser is the worst piece of garbage. It does not update when you make changes to web…

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    Support Request  ·  Product Support responded

    Please give us a call at 1-888-265-3733 in order to have an expert technician investigate the browsing issues you experience.

  3. Can not email images keeping the transparent background

    Things are getting worse by the day. Now when I email images the background color shows..... by my images are transparent.

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  4. URGENT! Graphics being sent to customers have the resize box around them!

    Please fix immediately. AOL is ruining my business. I can not send graphics I create for customers. They have the resize box around them...they do not have the transparent backgrounds that they should have...and maybe it's just this crummy browser but they appear larger than they really are. What is AOL doing to us and when will all this be fixed?? There are problems in every area and I am paying for all of this????

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  5. Every time I return to the computer I get a message "Error retrieving Account Info" WHY?

    Every time I return to the computer I get a message saying "Error retrieving Account Info. Why?
    That's the reason I cannot pick up my e-mail when I'm away from my computer. which I could on the old Aol which was free. I hate to pay for something which is worse than the free version.

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    Support Request  ·  Product Support responded

    I’d like to have one of our Technical Support agents investigate this error. Please call our AOL Desktop Gold team at 1-888-265-3733.

  6. Trash AOL GOLD give me back my 9.8. Gold will NOT attach and send photos and files.

    Trash AOL GOLD. give me back my 9.8. Gold will NOT attach and send photos and files.

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  7. aol gold makes my computer run continuously. Hard drve light doesn't stop

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  8. When Gold is open the entire computer is slowed down.

    When Gold is open the ENTIRE COMPUTER is slowed down. AOL Thinks I am saying The Desktop is slow, NO. It slows down other programs. When I get to work and turn on my computer, if I do not open Gold Desktop, everything opens quickly and with no problem, Word, Excel open in seconds. Once I open Gold Desktop everything is slowed down very very very much. It takes Word over 30 seconds to open if not more. The same with other programs. Firefox opens and then hangs just to open the basic page.
    Why is this happening? All during…

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  9. GO button for AOL DESKTOP GOLD browser is not working --kindly fix ASAP. thank you.

    GO button for AOL DESKTOP GOLD browser is not working --kindly fix ASAP. thank you.

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  10. getting problem on specific tool on toolbar which is contacts the on that I've set up personally

    problem in windows save size and position doesn't recognizes what I wanted then problem on specific tool bar !

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  11. AOL Gold email needs to be remedied

    When sending email and especially with attachments, frequently error messages appear and instruct to try again later. This rarely happened with previous versions of AOL. The new "Gold" should not have been rolled out until it was better prepared

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  12. ANOTHER GOLD MAJOR ERROR

    in this mornings email got a message from aol - quote [ if i do not install aol gold by march 15th service will be discontinued ] - I HAVE BEEN ON aol gold since beta version was introduced , over 1 year now - is this just another aol ***** up ? - time to give up my 20+ year paid subscription ! - past four months has been a total aol fiasco -

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  13. why when i hit delete in mail it deletes 2 emails sometimes.

    fix the delete button. I have had nothing but problems with your new AOL. Great job of screwing up a good thing!!!

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  14. Refund monies when unable to access netFailed to load URL https://search.aol.com/aol/search?q=national%20archives%2c%20washington&s_it=loki-

    I've been paying aol for over 15 years and at this hour am unable to gain access to any site. WHY?
    Someone should be able to program simple tasks and stop screwing with updates that only delay and harm customers.

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  15. Email does not load; search does not function. Cannot uninstall Computer check-up! There is no help offered to correct these problems.

    Respond to clients and correct these issues, please.

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  16. Please tell your it staff to figure a way to block the full screen red security alert hoaxes. It come up multiple times per day

    There must be a way for your staff to identify the source of the annoying almost full red screen "security alert" hoax messages.

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  17. bring back my 9.8.2 were i can send a 24.2mb video

    gold sucks i cant send a 24.2 MB video to big but it is undewr 25.0 mb WTF

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  18. You're blocking US Weather. gov. The Federal Gov't weather site. Really? How silly.

    You're blocking access to the US Weather Service. Weather.gov. Too dangerous. Get serious. Goodbye.

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  19. AOL is not downloading, so what am I paying for??

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  20. AOL assigned wrong are code to me and it causes problems

    My zip is 11235 and AOL has me listed as 11229. This is causing multiple problems across the web including the weather, shipping charge quotes from online stores, delivery dates, and more. Please tell me how to fix this.

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