AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
57 results found
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Upgrade for AOL
My AOL is finally fixed with the upgrade. Originally, they told me to go to keyword UPDATE, click on it and put a program on my computer. When I clicked on that program to load, it sent me an error message and wiped out my AOL Gold login icon. After many calls to tech support, we finally got the upgrade loaded. Here is what FINALLY WORKED: Go into SAFE MODE, I went into Google and typed the following: updates.dektop.aol.com/updates/gm/InstallAOLDesktop.exe After you do this it loads. He took me out of SAFE MODE into regular mode and everything is…
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To AOL: You didn't tell us on the Beta Fixes page that you fixed the F5 key!
You didn't mention this on your Beta Fixes page. Seems like it is now working! Thank you. Hope this is not a temporary fix.
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Thank you, Thank you, Thank you!
Thank you, thank you, thank you!
When AOL Desktop Gold was first launched, the option to reduce images for sending in an email disappeared (when embedding images the old Desktop software always gave us two choices: optimized or full).
I had asked about this issue then and did find a workaround by right mouse clicking on photos, which was a little bit of a pain to do but I dealt with it.
I just went to embed some photos today and the old option popped up asking me if I wanted to insert as "optimized" or "full".....yahooo!...thank you so much!
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Thanks for the feedback! It’s so nice to get positive reinforcement from our users, as you are the audience we are working hard every day to serve. We really appreciate the time you took to send your note. Thanks again and have a fantastic day!
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THANK you for making my delete key work
Thank You for finally fixing the problem with being able to delete open or closed mails with the Delete Key on my Keyboard. I'm sooo happy. This will save me alot of time.
However, I am still waiting for the ability to save all embedded images in a mail, all at the same time. I know that feature is not available yet, so please at least give us the option to save a mail as an html, so we can save the embedded images that way.
Thank You!
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Browser fix
Thanks so much for fixing the browser line. There are still many things about the new version of AOL to fix, but for me that was the most important!
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Just wanted to thank you for turning on the ability to do email friendly photos.
Just wanted to thank you for turning on the ability to do email friendly photos again. I haven't checked with the people who are receiving my emails but so far I haven't gone to edit and made them smaller and they are still sending whereas before anything over two and it wouldn't send. I still have to check to see how many photos I'm able to send in one email. Before Gold I could embed as many as 7 photos so we'll see what will send now.
Thanks for the feedback!
It’s so nice to get positive reinforcement from our users, as you are the audience we are working hard every day to serve. We really appreciate the time you took to send your note.
Thanks again and have a fantastic day!
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With the last update I'm able to delete batches of mail quickly.
Thank you. At lst something was fixed.
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Thank you for "Find"
thank you for adding the "Find" feature in the chat rooms. It helps!
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Your TECH Cris is awesome and professional !!!!
Maybe have her be in Management .
She is informative and a asset for you. -
Just got your update 1732 and it did fix my problem
I can now open my local Stop and Shop circular. Thank you!
Glad to hear that. Keep posting if you have any other issues.
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Thanks for the feedback!
It’s so nice to get positive reinforcement from our users, as you are the audience we are working hard every day to serve. We really appreciate the time you took to send your note.
Thanks again and have a fantastic day!
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Thanks for the feedback!
It’s so nice to get positive reinforcement from our users, as you are the audience we are working hard every day to serve. We really appreciate the time you took to send your note.
Thanks again and have a fantastic day!
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Just feedback that I changed to Apple but came back to AOL Gold. Glad we are able to make new folders, that made me coming back to AOl Gold.
Just feedback that I changed to Apple but came back to AOL Gold. Glad we are able to make new folders, that made me coming back to AOl Gold.
Happy to hear you gave Gold another chance.
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Thank you!
After complaining MANY times about AOL news, (the pictures would change but the story remained the same) it's finally working again!! THANK YOU! It seemed like my complaints were going into a black hole.
Thanks for the feedback!
It’s so nice to get positive reinforcement from our users, as you are the audience we are working hard every day to serve. We really appreciate the time you took to send your note.
Thanks again and have a fantastic day!
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Gold was running slow, but Richard Paul fixed it.
Richard Paul is wonderful. He's making my desktop quicker and moved my inbox to the middle of the screen, Befwhich I prefer. He is excellent.
Thanks for the feedback! It’s so nice to get positive reinforcement from our users, as you are the audience we are working hard every day to serve. We really appreciate the time you took to send your note. Thanks again and have a fantastic day!
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okay what ever you did AOL Desktop Gold is working better
sending mail issues, and addressee were issues
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I love AOL Gold Sending group emails, the way each contact is loaded is easy to delete the contact that sent it to me. It's a Home Run.
I love AOL Gold Sending group emails, the way each contact is loaded is easy to delete the contact that sent it to me. It's a Home Run.
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