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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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57 results found

  1. I love the Work you have done. AOL Gold is the Best AOL Desktop you have ever had. I Look Forward to each update. TY

    I would like to suggest MORE Fonts. Would like to use the Fonts I choose, not ones that you have chose for me. Can you let us import our Windows Fonts? Also, How about letting us place Backgrounds into our Emails. The plain White Backgrounds just is too plain. I have saved tons of Backgrounds over the years and now can't use them. I miss dressing up my Emails.

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    Thank you!  ·  23 comments  ·  Admin →
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  2. FIX YOUR PUSH UPDATE 11.0.4074!

    Last night, March 30 2023, you sent me "push update 11.0.4074. it removed all the avatars I had put in the "Carousal" and restored the original avatars I don't want.

    IDEA: "YOU SHOULD FIX YOUR UPDATE!"

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  3. DO NOT KNOCK AOL DESKTOP GOLD FAVORITE PLACES, UNTIL TRYING THEM !!!!!

    I WAS AGAINST THE IDEA OF AOL DESKTOP GOLD, BUT AFTER USING THE FAVORITE PLACES, I FIND IT IS A LOT EASIER THAN DRAGGING & ARRANGING NEW ADDITIONS TO THE LIST -OR- SCROLLING DOWN THE LIST OF MY 584 FAVORITES. SO, IF YOU ARE A DAILY USER OF THE FAVORITES, THEN YOU HAVE TRIED IT BY NOW -OR- YOU DO NOT KNOW WHAT YOU ARE MISSING. I HAVE OVER 450 SONGS DOWNLOADED & IT IS SO EASY TO JUST START TYPING YOUR SEARCH ITEM & THEN YOU REALIZE THAT IT SURE BEATS DRAGGING NEW SONGS DOWN MY FAVORITE PLACES. JUST…

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    Thanks for the feedback! It’s so nice to get positive reinforcement from our users, as you are the audience we are working hard every day to serve. We really appreciate the time you took to send your note. Thanks again and have a fantastic day!

  4. favorites

    THANK YOU!!!! for returning FAVORITES to their previous stand alone position. Much appreciated!

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  5. You don't get enough of these! So..

    Kudo's on the "Image Preview" in emails!

    LOVE IT!! Thanks...

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    Thanks for the feedback! It’s so nice to get positive reinforcement from our users, as you are the audience we are working hard every day to serve. We really appreciate the time you took to send your note. Thanks again and have a fantastic day!

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  8. Thanks for reducing the e-mails size back to regular when I look at them.

    I just want to thank you for removing the increase in size when looking at my e-mails. It shows you do read our problems and act on them. Thanks again.

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  9. Enlarging buttons.

    I like the enlarging buttons on FB and Email. I'm on a site from my old home town that people post pictures of newspaper articles that I can't read. Now I can. :)

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  10. Thank you for bringing back the Details page!!!

    Thank you for bringing back the Details page!!!

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    Thank you!  ·  Product Support responded

    Thanks for the feedback!

    It’s so nice to get positive reinforcement from our users, as you are the audience we are working hard every day to serve. We really appreciate the time you took to send your note.

    Thanks again and have a fantastic day!

  11. Address Book finally figured out......

    Talked with tech and got instructions on how to manage address book. Very helpful tech. It's a lot more complicated to change address book than the old system of dragging names to where you want them.

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  12. Hey AOL Techs.....Thanks for fixing the 'page down' key on AOL Gold

    Hey AOL Techs..........Thanks for fixing the 'Page Down' key in AOL Gold. It stopped working and is now fixed............

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  13. Compliments!

    Most of the posts here are rants from deluded people who always complain, so it should be stated that AOL does a LOT of things right. The problem is that so many folks are resistant to change of any kind. I've worked ISP technical support, so trust me I get it. AOL seems to be on the right track with many products. Desktop Gold is excellent. It keeps the user-friendly classic aesthetic that we all love, but updated so much under the hood. I mean, Chromium CEF browser framework, Vulkan renderer??? This is honestly top-tier stuff. They're using NuGet packages…

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  14. tool bar

    i'm so glad they finally fixed the tool bar for weeks when you dign on it was missing or in my favorite places . thank you

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  15. Thanks for Adding Spell Check to the Subject Line

    This is something that I had requested twice in the past (Apr 2021 and Dec 2022). It took longer than I had hoped for, but I am glad to see it implemented.

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  18. What can I say I do not see any new idea looking good to me only on 15 min. will be back

    It's not a idea I went to my account and was surprise to see the changes made. I have always liked aol because I liked the old set up. Now
    it looks great you have a lot of new changes with a touch of the old. and when I really get to explore more I give you my comment. I like what I see and that's why I have been a long term client. Way to go thumbs up!

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  19. Update visual indication

    I think this newer feature for this latest beta has been needed for a long time. Great screen view

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  20. Customize entire toolbar

    Thank you for making many improvements to the toolbar. The icons look great.

    Can you please look into giving us to customize the entire toolbar? For example, "Local News" really doesn't show much and I don't use "Finance" so it would just be nice to be able to remove that from the toolbar.

    Thank you for all the great improvements! Looking forward to seeing more that you all do in future beta builds!

    -Denver

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