AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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  1. Thanks for reducing the e-mails size back to regular when I look at them.

    I just want to thank you for removing the increase in size when looking at my e-mails. It shows you do read our problems and act on them. Thanks again.

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  2. favorites

    THANK YOU!!!! for returning FAVORITES to their previous stand alone position. Much appreciated!

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  4. What can I say I do not see any new idea looking good to me only on 15 min. will be back

    It's not a idea I went to my account and was surprise to see the changes made. I have always liked aol because I liked the old set up. Now
    it looks great you have a lot of new changes with a touch of the old. and when I really get to explore more I give you my comment. I like what I see and that's why I have been a long term client. Way to go thumbs up!

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  5. Update visual indication

    I think this newer feature for this latest beta has been needed for a long time. Great screen view

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  6. Customize entire toolbar

    Thank you for making many improvements to the toolbar. The icons look great.

    Can you please look into giving us to customize the entire toolbar? For example, "Local News" really doesn't show much and I don't use "Finance" so it would just be nice to be able to remove that from the toolbar.

    Thank you for all the great improvements! Looking forward to seeing more that you all do in future beta builds!

    -Denver

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  7. A Thank You for fixing the problem I was complaining about.

    When I deleted the spam it went into the recently deleted folder. Had to delete twice. You fixed it. Thank You.

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  8. You don't get enough of these! So..

    Kudo's on the "Image Preview" in emails!

    LOVE IT!! Thanks...

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  9. We're glad you're here

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  10. Yahoo, email problems fixed on Gold!

    THANK YOU for fixing the email problem on Gold. No longer the long extreme delays and freeze-ups.

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  11. I had some problems and you guys tried to fix it a few times but this last time finally WORKED!! Everything is perfect now. Thanks so much

    Thank you for fixing my many AOL problems. It all happened after Microsoft did an update. It's finally perfect. Whoever did the last fix did a great job!!

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  12. New AOL Feature I Like

    I Like the email interactive Preview feature!!!

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  13. General feedback -- Thanks

    Thanks Tech Support Master Guru ! After two regular Techs failed to correct my issue with " Private Wifi ", even after re-installing, twice. Someone quietly fixed the issue. Now it seems to be working! Thanks Master Guru ..from Gary

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  14. Finally a first time I logged into my AOL account and saw accurate news stories!

    Finally a day, April 17, 2020 when I looked through the news on AOL and all the stories were accurate! ** Button!

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  15. Toolbar Enhancements

    First of all, THANK YOU SO MUCH for changing the "Explore" and "Radio" icons! They look so much better!

    I would still like to see the ability to be able to change the entire toolbar including the static icons (Finance, etc) because some of us don't use them. It would just be nice to be able to customize the entire toolbar.

    Also, is there a way to make the "search" button on the far right look in place, like the other buttons, such as go, etc? It just looks weird and out of place. Like someone just stuck it there…

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  16. Enlarging buttons.

    I like the enlarging buttons on FB and Email. I'm on a site from my old home town that people post pictures of newspaper articles that I can't read. Now I can. :)

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  18. wanted to compliment your aol concierge team employee, sam *****. he was efficient and pleasant

    compliments to sam rezek on your aol concierge team. he was very knowledgeable, efficient and pleasant while fixing some problems remotely. give him a raise

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    Thank you!  ·  Product Support responded

    Thanks so much for the kind words! We appreciate you taking the time to share feedback and we’ll make sure to pass this along to our product team.

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