NOTIFY CUSTOMERS WHERE AOL MAIL IS SAVED ON YOUR COMPUTER
When one buys a new computer any AOL mail is saved on your existing PC, it is lost due to the fact that AOL’s Programmers failed to allow you to pick a folder to save those e-mails in so that you can easily transfer those folders to your new computer. AOL wants to charge for technical support to help you with moving the files to the new computer when all AOL customers should be able to do it easily. Just one more bad problem with AOL GOLD Desktop. I do not expect to pay a dime for AOL technical support to help move the "Saved on My PC" files to my new computer.
Martin
shared this idea
The option to export the personal filing cabinet (PFC) has been made available in the last update. To export your PFC, go to Edit – General Settings – My Data (tab) – click on the “Export” button, select a location where you want to save the PFC file, then click “Save”. After this you will be given the option to create a password for the PFC file, this step is mandatory, so make sure to write your password down after creating it.
The .export file can be moved to another computer, using an external storage device or online file storage service, and can be imported in AOL Desktop Gold, by going to Edit – General Settings – My Data (tab) – and clicking on the “Import” button (the previously created password is required).
Please note that the .export PFC file cannot be opened, and in order to access its content, you will have to use the “Import” feature.
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MARK CARL
commented
How to export mail folders??? When I right click, the options Move to, Save Folder As, and Open Saved Folder do not work at all. ADVISE ASAP
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Mike
commented
How do I tranfer my "Saved on my PC" folders to my new computer
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Anonymous
commented
It really sucks when an AOL tech support tells you can't get your old emails on a new computer. So then you search for hours and hours cause maybe someone has found a way and then you finally find a genius who doesnt even work for AOL. So here it is AOL. Why don't you make sure your techs know what the **** they are talking about and save us hours of aggravation!!!!
Go to Settings > General > My Data > Export. It takes some time but it does save the information in a file. Note where you have saved the information on your old computer. It did take a couple of tries to make sure that the exported file contained all the information so check the size of the file. Then using a flash drive or external drive, copy to your new computer. Open AOL GOLD on your new computer and "Import" and highlight that file.